2/10 Teruk
Shelby, Paragould
Mengembara bersama keluarga dan kanak-kanak
6 Okt 2025
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
This was my 2nd stay here. The 1st time was w/ my husband & it was decent. Me, my daughter's & grandbabies were coming back in town to see my son, wife & new grandbaby, so i booked to stay here again. When we checked (after traveling 7 1/2 hrs w/ 1yr & 5yr old)in & got to our room it was very warm & humid in the room as well as the hallway. The room smelled very strong of mold, very musty. The bedding was badly stained on both beds, thick coat of dust covering all surfaces, large amount of black moldy dust blocking air vent from suite area to bed area. I called front desk to let them know there was no way we could sleep in this filthy room especially w/ grandbabies age 1yr & 5yr. So they said they could move us. Before moving our stuff i asked if we could look at room before packing our stuff back up & moving. We got to that room, and it wasn't any better. They sent us to next room, still same situation. Finally, three rooms later( the 4th room) it still wasn't great, but stayable. Ended up being almost midnight by the time we found a halfway decent room to stay in after traveling all day w/ 2 very sleepy babies. The only compromise they made after all of this trouble was giving us a 10% discount. It could be a decent hotel if the could just keep it up. Its quite obvious that cleaning isn't getting done between stays. Very disappointed in what it cost to stay here w/ only a 10% accommodation after all of the trouble it took to find a halfway decent room to stay in.
Shelby
Menginap 2 malam pada Jul 2025
