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Holiday Inn Knoxville N - Merchant Drive by IHG

3.0 star property
Travelers gather near the University of Tennessee, enjoying good food and a cozy setting perfect for connection or relaxation.

Choose dates to view prices

Holiday Inn Knoxville N - Merchant Drive offers a welcoming atmosphere with practical amenities. Enjoy meals at the on-site restaurant, work out at the gym, or relax by the seasonal outdoor pool. The attentive staff consistently impresses with helpful service.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
The current price is RM401
RM474 total
includes taxes & fees
14 Jun - 15 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 55.00 per accommodation (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 36 kg per pet)

Pets cannot be left unattended

Children and extra beds

Children are welcome

Children aged 12 and younger eat free breakfast

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately USD 7.45 per person
  • Pet fee: USD 55.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within the same county as the property will not be allowed to check in
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from 21 May to 10 September
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Knoxville N - Merchant Drive by IHG have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Holiday Inn Knoxville N - Merchant Drive by IHG?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Knoxville N - Merchant Drive by IHG on 14 Jun 2026 start from RM401, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Knoxville N - Merchant Drive by IHG pet-friendly?

Yes, Holiday Inn Knoxville N - Merchant Drive by IHG allows cats and dogs (limit 2 total) with a maximum weight of up to 36 kg per pet. There's a fee of USD 55.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Holiday Inn Knoxville N - Merchant Drive by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Knoxville N - Merchant Drive by IHG?

Check-in start time: 3:00 PM; check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Knoxville N - Merchant Drive by IHG?

Checkout is at noon.

Where is Holiday Inn Knoxville N - Merchant Drive by IHG located?

Located in Inskip, this hotel is 1 mi (1.7 km) from Knoxville Expo Center and within 6 miles (10 km) of University of Tennessee and Victor Ashe Dog Park. Knoxville Children's Theatre and Bounce USA are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 639 out of 1004 reviews
Rating 8 - Good. 226 out of 1004 reviews
Rating 6 - Okay. 67 out of 1004 reviews
Rating 4 - Poor. 32 out of 1004 reviews
Rating 2 - Terrible. 40 out of 1004 reviews

Reviews

Verified

10/10 Excellent

DEAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations with reasonable rates. Clean comfortable stay!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, amenities, property conditions & facilities
The room and bathroom were very clean. Bed and pillows were super comfy.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to breakfast the staff was excellent. Polite and helpful. I highly recommend this hotel.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and courteous staff. The bed was comfortable and the room was spacious.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and quiet. Staff was very friendly.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super friendly, and it was very clean!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised. They axcomodated us with a dog, gave us free breakfast, and the room and hotel were very clean. Very reasonably priced, too.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was a little salty, and you have to pay about $8 for it, but it got the job done, and there was free coffee. The staff was wonderful, check-in was at 3pm and checkout was at 12pm. It was a great experience.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Delphia

Liked: Cleanliness, amenities
Clean room, but carpeting needs cleaning, the staff were friendly and knowledgeable
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Darby

Liked: Cleanliness, amenities, property conditions & facilities
Good staff, good room, good breakfast!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Amber

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Robbie

Liked: Cleanliness
Great room
Stayed 1 night in Mar 2026
Verified

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and competent, the rooms clean and up to date. The only problem was that my room faced the busy highway, and the truck noise made sleeping difficult.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities
Clean rooms great staff check in and anything we needed from the front desk was great. Good choice to stay and see a game
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Terry Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC worked well. Easy to adjust. Room was clean and functional for desk use, tv and resting. Bed was comfortable. Staff was friendly and helpful. Location easy to get to. Excellent.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice. Was very impressed with cleaning team. Me and my daughter left jackets in the closet. Contacted the hotel a few days later, after realizing they where not here at home. The staff sent them back in the mail. Awsome
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast nice staff clean hotel
Stayed 1 night in Oct 2025
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy. Check in was okay. Rooms and beds are comfortable. AC was a little intense when on. Sink is in entry, seperate from bathroom. Hallway carpet needs replacing. Breakfast is available for $7.95 each. It was decent. Overall I would stay again for a short overnight while traveling.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff, well light parking lot.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

CHERYL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk helpful and welcoming. Great for pet stay. The second floor pet area, was a little difficult for ours, elevator or steps. Small grassy area past parking lot for pet. The room itself was very quiet. Slight odor? The king bed was extremely comfortable. Shower nice. Breakfast for additional fee.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I absolutely love this hotel and staff. I stay here a lot.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, property conditions & facilities
Staff. Dinner was excellent especially cooks salad dressing on our salad
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Reina

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Rooms are very Confi and clean
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Alyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and staff was amazing. Would recommend
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

qing

Liked: Cleanliness, amenities, property conditions & facilities
The room is comfortable!
Stayed 1 night in Oct 2025