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Reviews of Surf Beach Holiday Park

2 out of 5
Surf Beach Holiday Park
Bourrool Street, Kiama, NSW

Reviews

9.2

Wonderful

Rating 10 - Excellent. 177 out of 294 reviews" "
Rating 8 - Good. 93 out of 294 reviews" "
Rating 6 - Okay. 22 out of 294 reviews" "
Rating 4 - Poor. 1 out of 294 reviews" "
Rating 2 - Terrible. 1 out of 294 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, room comfort
Amazing view, amazing inside, great reception.
Stayed 2 nights in Jul 2020

8/10 Good

Muchrlle, NSW

Liked: Cleanliness
Good location with easy access to walks and town centre however a little pricey
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Great cabin with a great view! I thought with the price we paid, we could have gotten free laundry though.
Stayed 6 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
We had a cabin overlooking the water between the two beaches, it was a lovely view every morning. Cabin was clean and welcoming. Staff at front desk were friendly.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, views spectacular and a short walk into town. Staff very friendly. Cabins were very clean and comfortable.
Stayed 3 nights in Apr 2019
Response from Leonie on 24 Apr 2019
Good Morning Hope you're enjoy your anzac day...Thank you for your lovely review. We hope to see you again after we reopen following our renovations.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short beach break
Awesome view, great location and our cabin was fresh, bright and clean....highly recommend
Stayed 2 nights in Apr 2019
Response from Leonie on 17 Apr 2019
Hi Elizabeth Thank you for your wonderful review, we are super glad you enjoyed our little piece of paradise and hope you'll visit again to see our renovated park after September

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location / quietness/ outlook / friendliness of staff
Stayed 2 nights in Apr 2019
Response from Leonie on 17 Apr 2019
Hi Anonymous Thank you for lovely review, we hope you'll come back and have a look at our newly renovated park after September

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from Leonie on 11 Apr 2019
Thank you for your review, we hope to see you again in the not to distant future.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Gorgeous view of the ocean. Loved having a bbq on the deck.
Stayed 2 nights in Mar 2019
Response from Leonie on 20 Mar 2019
Thank you for your lovely review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019
Response from Leonie on 25 Feb 2019
Hi Kim Thank you for your lovely review, we hope to see you again really really soon.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location between two nice beaches, and within easy walk of restaurants and cafes (supermarket 5 mins drive). Amenities in the park are ok, and the pool area can be busy at times, but the rooms are clean and nicely presented - overall we had a great time!
Stayed 3 nights in Jan 2019
Response from Leonie on 19 Feb 2019
Thank you for your lovely feedback, we hope to see you again in the near future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My little children loved it everything was amazing
Stayed 3 nights in Dec 2018
Response from Leonie on 25 Dec 2018
Thank you for your lovely review, we hope you loved it too... Stay tuned for our complete property upgrade next year.. Merry Christmas

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Leonie on 10 Nov 2018
Thank you for your lovely review

8/10 Good

Sonja, Blue Mountains

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an Oceanview cabin with a beautiful view and a coastal walking path at the front door. The price was good for the size and apointment of the cabin which was very clean. Staff are friendly and relaxed and the Foxtel had quite a lot of available channels for evening movies. On the down side, the bunk beds are next to impossible to get into if your kids aren't young avid tree climbers so bear that in mind if you are taking adult sized teenage kids. Also, the bathroom door slides and doesn't have a lock - not a problem for my husband and me but was for a privacy obsessed teenager.
Stayed 3 nights in Oct 2018
Response from Leonie on 10 Nov 2018
Thank you for your lovely review, we hope to see you again really soon....please keep in mind we do have different style cabins with different bedding and bathrooms that might suit you better.

8/10 Good

Robin

Liked: Cleanliness, staff & service, room comfort
Great spot for a holiday.
Stayed 3 nights in Oct 2018
Response from leonie on 10 Nov 2018
Thank you for your awesome review, we hope to see you again really soon

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018
Response from Bella on 19 Sept 2018
hi Kim thank you so much for your score of our park, we are very happy you had a great stay, we look forward to greeting you on arrival on your next visit. kind regard Belinda

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
Located near beaches and easy walk to food outlets
Stayed 2 nights in Jul 2018
Response from Leonie on 31 Jul 2018
Good Morning Thank you for your lovely review. We hope to see you again really soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
We had a wonderful 2 night stay with beautiful views of the beach.
Stayed 2 nights in Jul 2018
Response from Leonie on 1 Aug 2018
Good Morning Thank you for your lovely review, we hope you have the best stay

8/10 Good

Vispy, Sydney, NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable cabins with excellent amenities.
The Admirals cabin we stayed in was a perfect experience for a weekend experience with our family. Rightfully as the host suggests, you only need to carry along your beach towels, everything else is provided for a comfortable stay. Apart from the toilet wash basin getting blocked and TV being only a 16” all other appliances were as new clean and working well. Having a bbq in our private porch overlooking the ocean will be memorable.
Stayed 2 nights in Jul 2018
Response from Leonie on 31 Jul 2018
Good Morning Thank you for your lovely review, we hope to see you again really soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious cabins with terrific view
The 2-bedroom cabin was very spacious and clean and the kitchen was very well equipped. The view from the verandah was incredible!
Stayed 2 nights in Jul 2018
Response from Leonie on 31 Jul 2018
Hi There Thank you for your amazing review, we hope to see you again really soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views
Cabin was small but comformable. Very clean ! Great ocean views. Cabin right on the walking track.
Stayed 2 nights in Jul 2018
Response from Leonie on 31 Jul 2018
Hi There Thank you for your lovely review, we hope to welcome you back really soon.

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been staying there for years now. Always top spot top location!
Stayed 2 nights in Jun 2018
Response from Leonie on 4 Jul 2018
Hi Dean Thank you for your awesome review and thank you for your loyalty and faith in our park and team

10/10 Excellent

Bob, Canberra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
scenic Kiama
Beautiful spot , lovely clean accommodation, highly recommended.
Stayed 3 nights in May 2018
Response from Leonie on 4 Jul 2018
Hi Bob Thank you for your lovely review, we hope to see you again really soon

10/10 Excellent

Tim, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, easy room access. Well appointed cabin. A few extra coffee sachets would have been handy though. I'd definitely stay here again for sure!
Stayed 2 nights in May 2018
Response from Leonie on 9 May 2018
Hi Tim Thank you for your lovely review and we look forward to seeing you again in the near future.

10/10 Excellent

Jenny , Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was an amazing cabin! Excellent location
We arrived a bit late but the staff allowed us to pick up the key and being a warm night the A/C was running when we go there. The cabin was clean and well stocked with towels and lots of linen. The outdoor area was fantastic and the electric bbq was brilliant! It was a short stay but we’ll be back!
Stayed 2 nights in Apr 2018
Response from Leonie on 5 May 2018
Hi Jenny thank you so so much for your wonderful review, we look forward to seeing you again in the near future

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holiday spot
This park is located along stunning outlooks with a pleasant footpath along the coastline into town or the blowhole. Comfortable accommodation with the sound of the sea but protected from winds. Highly recommended.
Stayed 2 nights in Mar 2018
Response from Leonie on 5 May 2018
Hi Bob Thank you for your review we hope to see you again really really soon.

8/10 Good

Dee, Central Coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely cabin, beautiful area!
Stayed in a 3 beedroom cabin. Nicely layed out with plenty of room for the family (6) Beautiful views of the ocean & clean grounds. The only negative was the amenities were across frim purf cabin & the doors banged constantly & shake the cabin. Will stay there again, but request a cabin away from the amenities. The pool was right near us & the kids loved that! The grounds for camping were nice & flat. The view from there was amazing.
Stayed 2 nights in Jan 2018
Response from Leonie on 30 Jan 2018
HI Dee Thank you for your lovely review and comments, we hope to see you again really soon...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location,fantastic facilities
The ocean view cabins here must be the best value on the South coast! Spectacular views and you can bbq while looking at them
Stayed 2 nights in Jan 2018
Response from Leonie on 27 Jan 2018
Thank you for your amazing review, we hope to see you again really soon...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cabin at reasonable rates. Management very friendly and helpful. Wi-fi wasn't working at time of our stay.
Stayed 2 nights in Oct 2017
Response from Leonie on 12 Nov 2017
Good Afternoon Thank you so much for your lovely review, we hope you'll visit again really soon

8/10 Good

josh, Sydney

Liked: Cleanliness, property conditions & facilities, room comfort
Good view and close to the city
It’s nice accommodation with great view and easy access to go around for exploring and interesting places
Stayed 2 nights in Oct 2017
Response from Leonie on 11 Nov 2017
Hi Josh Thank you for your lovely review, we hope to see you again really soon.

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great, wonderful views from our cabin, saw the whales two days in a row, quiet and the cabin was terrific. Kiama a beautiful spot and great park we stayed in
Stayed 2 nights in Oct 2017
Hi Liz Thank you for your lovely review, we are so glad you had a lovely stay and we hope to see you again really soon

8/10 Good

Megan

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2017
Good Afternoon Thank you for your lovely review, we hope to see you again really soon.

10/10 Excellent

Susan, Canberra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Qlovely spot a walk to everything,had a great time
Great for a holiday near the water,so pretty.A truly beautiful and friendly town. Had A great brekki at milk and honey ,Went out to farmers market in the park bought amazing sour dough,beautiful vegies and fruit,Bought husband crafted beer called Wee Heavy.... fresh berries and fruit for desert.
Stayed 3 nights in Sep 2017
Response from Leonie on 11 Nov 2017
Hi Susan Thank you for your amazing review, we are so glad you had an awesome stay and we hope you'll visit us again really soon.

6/10 Okay

Beryl

Disliked: Room comfort
Close to beach
Well fitted out for long stay cabin stay and close to the sea. Short drive or walk into town
Stayed 2 nights in Sep 2017
Response from Leonie on 11 Nov 2017
Hi Beryl Thank you for your review, we hope you'll visit again soon

8/10 Good

Ormey, Albury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice cabin location could update the tvs thou
very relaxing and quiet, great assistance early in stay, close enough to town centre. Great Views.
Stayed 7 nights in Aug 2017

10/10 Excellent

Christina, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place to stay!
It is the second time we stayed here (last time was three years ago)! Everything was lovely, the cabins were clean, quiet, close to the beach kids park! Not to mention right across from the beach! The owner's daughter went out of her way to help us out, we ordered a taxi that never showed, so the lovely young lady gave us a lift to the train station! Otherwise we would have missed our train! Thank you! There is no doubt, we will definitely stay here again!
Stayed 3 nights in Aug 2017

6/10 Okay

Rita, Australia

The location and view was magnificent.
The location and view was magnificent and very relaxing with an ocean view cabin over looking the sea. Close to everything central in town and a short walk to the beach.
Stayed 3 nights in Aug 2017

10/10 Excellent

Rory, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Caravan park close to the beach
We stayed at Surf Beach for work. Our after-hours arrival was not a problem, It took one phone call. Belinda made sure everything was in place and we were able to access our accommodation and settle in quickly. We will certainly stay at Surf Beach again.
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect
its the perfect place to be mesmerized by the view of the ocean.
Stayed 2 nights in Jul 2017

8/10 Good

Matt

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely view
Great place to take the family, within walking distance of the town, beach and other local attractions.
Stayed 3 nights in Jul 2017
Response from Leonie on 23 Jul 2017
HI Matt Thank you for your review, I'm very sorry you found our reception staff pre occupied this is very unusual as our staff are very attentive but I will have a chat to them. We are very glad you enjoyed your accommodation and our fabulous view. Thank you once again for your feedback

6/10 Okay

Liz, NSW

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Relaxing time near the water
The staff were very accommodating when an issue arose with my cabin.
Stayed 4 nights in Jul 2017
Response from Leonie on 23 Jul 2017
Hi Liz Thank you for your feedback. We hope you had a lovely stay and do apologise for any inconveniences which I will bring to my staffs attention. Thank you once again

8/10 Good

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017
Hi Lynda Thank you for your rating, we hope you enjoyed your stay and look forward to welcoming you back...

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot - highly recommend!
Great spot - highly recommend!
Stayed 2 nights in Jun 2017
Hi Christopher Thank you for your awesome review, we hope to see you again really soon.

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Great place to stay, friendly staff and good value
Stayed 2 nights in Jun 2017
Hi Ben Thank you for your awesome review, we hope to see you again really soon.

10/10 Excellent

Jess , Narrabeen NSW

Liked: Staff & service, property conditions & facilities, room comfort
Family break
We stayed in a cabin. It had everything you could need from home such as a good selection of kitchen items to a cute electric fire place. Only negative was that the bedding in the kids bedroom smelled very strongly of man sweat which was gross. Just need a good wash
Stayed 2 nights in Jun 2017
Response from Leonie on 19 Jun 2017
Hi Jess Thank you for your review, I'm really sorry for linen all my linens are washed after each stay, I'm sorry if they had a strange smell I hope you'll return soon and if this occurs again please come to reception and we would have given you another set as we only hope for our guests to have as relaxing and pleasant a stay as possible. Once again I do apologise.

8/10 Good

Nik, Canberra ACT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and picturesque
Didn't stay long, but will definitely be back. Great location, walkable to two beaches, a playground for kids and plenty of room to move. Cabin was quaint and comfortable and had everything you need for a great holiday.
Response from Leonie on 19 Jun 2017
Hi Nik Thank you for your wonderful review, we hope to see you again really soon.

8/10 Good

jo, sydney

Liked: Staff & service, property conditions & facilities, room comfort
Nice cabins beach front reserve
peaceful experience.close to all shops clubs restuarants.Walking track to the blowhole .Overall nice relaxing week.Aircon,gas heating ,full kitchen and laundry.Comfy bed and lounges..
Response from Leonie on 19 Jun 2017
Hi Jo Thank you for your review, as I have a gentleman that gets to hard to reach places so I'm truly sorry if this wasn't done I will inspect all cabins now thank you for your comments. We hope to see you again really soon.

10/10 Excellent

Sam, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to unwind
New and clean cabin. Lovely view. Kids enjoyed the playground

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, nice place good value for money, 15 mins walk from the town centre, great location by the beach