Key Haven hotels from RM1,117

"The pool area was delightful, lovely landscape, and good food options! "

"It was okay. "

"Our stay was great. The 1 room suite was very nice and spacious. It was like having a 1 room apartment to ourselves. The bedroom was a bit dusty, and under the bed hadn't been cleaned, but we found $5 under there so it was a win for us :) Everything else was clean. We were on the 3rd floor, so having the spiral stairs that led to another balcony was a nice bonus. The pool was great, and my kids loved the chickens & baby chicks everywhere! Cons: The bathroom counters are a bit small, and it was a bit inconvenient that there were not ice machines available. The front desk offers it, but they are not nearby. My biggest annoyance was that the room numbering is a bit confusing. We were in room 238, but it was located on the 3rd floor. Not a huge deal once you know that, but when you first arrive with all of your luggage and small kids at 10:30pm after a full day of traveling and layovers it can be a rough start to your stay. There are only 2 elevators, one on the far side of the building, and another in the middle. The middle elevator was broken, so we parked near the far one, which was on the opposite side of the building from our room. We took the elevator to floor 2, then walked all the way down with all of our luggage, only to find that our room was on floor 3. We had to carry everything up a flight of stairs since the elevator was no longer nearby. Overall, I would recommend this report to friends & family and would consider staying here again."

"Great experience "

"Great little hidden gem! Our only issue was never having pool towels and always having to wait for them Property is about 10 minutes outside of town and on a very busy road but other than that it was a great property. "

"Bathroom needs to be maintained "

"The staff was always very kind and helpful. Daily room cleaning if you wish to have it done that often. Hotel in general was very clean. It was really nice to have the option of the pool or the beach to use. Loved the activities the hotel did for the kids - we can Easter weekend so the egg hunt and poolside popsicles were hit. We stayed in a room that did not have a balcony/patio so the ONLY possible complaint I have is that there wasn't much to use in the room to hang wet bathing suits/towels with 4 people. But we had a great time and would highly recommend Casa Marina."

"The room faces north with an ocean view, but there’s a fairly busy road in between, so it can be a bit noisy. The room itself is quite spacious and clean. However, compared to other hotels in the $400+ per night range, the facilities are rather limited — aside from a swimming pool, there’s not much else. Overall, the value for money is average."

"The staff were all very friendly and helpful, and took time to answer questions and make sure we had what we needed. The room was smaller than what it looked like in the photos, but it was not small. There was plenty of room and the space was very clean. The breakfast, while good, was very much like your standard Hilton (Hampton Inn) buffet breakfast with servers getting your drinks for you. The pool was clean and refreshing. We loved the large selection of lounges around the pool as well as the number of palm trees. They provided just enough shade. The poolside bar was very convenient with good food choices. Prices for all food items were comparable with food all over the island. The shuttle to and from the airport was quick and easy. It showed up within minutes of us calling to say we were ready for pickup. The same can be said for our return trip to the airport. The shuttle to and from the beach was also quick and easy, but only runs every two (2) hours. Our only issue with the entire stay, and it wasn't a big one, was with the shuttle to and from downtown. The shuttles they use are on the smaller side and at almost every hour the crowd waiting for the shuttle was larger than could be accommodated. Fortunately, they had a second shuttle that they also ran which typically picked up those who couldn't fit on the first run, but this was not advertised and there was always the fear of being left downtown for another hour. Overall we had a wonderful stay!"