All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Thank you so much for your kind words, Kenneth . We really appreciate you taking the time out to share your experience with us—and we agree—Kenneth is truly a gem to have on our team! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
The price was a bit steep and the pet fee as well compared to other local hotels
Leigh-Anne
Stayed 1 night in Apr 2024
Response from Chantal on 29 Apr 2024
Thank you so much for your kind words, Leigh Anne. We really appreciate you taking the time out to share your experience with us—and we agrees truly a Leight Anne gem to have on our team! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Thank you so much for your kind words, Donald. We really appreciate you taking the time out to share your experience with us—and we agree—Donald is truly a gem to have on our team! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Very clean, bed so comfortable, room quite big, staff very accommodating to our requests, our second stay this month
Todd Wade
Stayed 1 night in Apr 2024
Response from Todd on 24 Apr 2024
Dear ToddThank you for choosing Comfort inn kenora.We love to hear your feedback and use it to review and improve our services.
6/10 Okay
Connie
14 Apr 2024
Connie
Stayed 2 nights in Apr 2024
Response from FD on 6 May 2024
Thank you for filling out our survey.
6/10 Okay
Ron
Travelled with family
12 Apr 2024
Liked: Staff & service
They gave fresh towels upon request. I would’ve loved if they had cleaned my room, when I had asked on the 2 night I stayed. I stayed there 3 nights. Swept the floor ls myself.
Ron
Stayed 2 nights in Mar 2024
Response from FD on 19 Apr 2024
Thank you for filling out our survey. We are sorry that your room may have been missed as some changes have been taking place at our hotel.
Thank you for visiting us at Comfort inn . I hope we achieved our goal of making your stay memorable by providing outstanding service. We strive to make the experience at Comfort inn you will remember forever. Therefore, your comments are very important to us.
Unfriendly staff. Trying to find excuses for dirty rooms
Daniela
Response from Chantal on 2 Apr 2024
We’re so sorry to hear about your unfortunate experience with our staff. We have shared yourfeedback with our team in order to improve in these areas. We hope to have the chance to welcomeyou back again.
8/10 Good
David
Travelled with group
1 Apr 2024
Liked: Cleanliness
Placed in the back...too far to walk.
David
Stayed 1 night in Jan 2024
Response from Chantal on 2 Apr 2024
We’re so sorry to hear that you think it was too far walk . We have shared yourfeedback with our team in order to improve in these areas. We hope to have the chance to welcomeyou back again
6/10 Okay
Peggy
24 Mar 2024
It’s ok
Peggy
Stayed 4 nights in Mar 2024
Response from Chantal on 26 Mar 2024
Thank you, Peggy , for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"
Thank you, Tim for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"
It was absolutely fantastic. The room was very clean, with lots of amenities. The breakfast was amazing and tasted delicious with so many options. A
Brayden
Stayed 1 night in Mar 2024
Response from Chantal on 21 Mar 2024
Thank you, Brayden for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"
Good value for the money. Clean, quiet. No hassle experience.
Vincent
Stayed 2 nights in Mar 2024
Response from Chantal on 21 Mar 2024
Thank you, Vincent for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"
Thank you, Daniel , for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"
8/10 Good
Brent
Business traveller
16 Mar 2024
Liked: Cleanliness
Breakfast was fine.
Brent
Stayed 1 night in Mar 2024
Response from Chantal on 21 Mar 2024
Thank you, Brent for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"
8/10 Good
Kaci
Travelled with group
15 Mar 2024
clean and staff was friendly
Kaci
Stayed 2 nights in Mar 2024
Response from Chantal on 21 Mar 2024
Thank you, Kaci for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"
10/10 Excellent
Robert
15 Mar 2024
Liked: Cleanliness, staff & service
Excellent room!!
Robert
Stayed 1 night in Mar 2024
Response from Chantal on 21 Mar 2024
Thank you, Robert for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"
The room was AMAZING. Nice and clean. Bed was soo comfy
Deborah
Stayed 1 night in Mar 2024
Response from Chantal on 21 Mar 2024
Thank you, Deborah for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"
10/10 Excellent
Leah
Business traveller
8 Mar 2024
Liked: Staff & service
The staff was extremely helpful and kind i really appreciate them going out of way to help me oginize my rides and makingg dining suggestions
Leah
Stayed 2 nights in Mar 2024
Response from Chantal on 21 Mar 2024
Thank you, Leah for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"
2/10 Terrible
Chastain
5 Mar 2024
Disliked: Staff & service
The management wasn’t great, they wanted me out asap, they wouldn’t or give me an extra hour to stay, one extra hour, they continued to bang on my door and wanted me out,
Chastain
Stayed 1 night in Feb 2024
Response from Chantal on 6 Mar 2024
, Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations, especially concerning [specific issue mentioned in review]. Please accept our sincere apologies for any inconvenience caused.
Thank you, Norman , for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"
Everything regarding the property was great!! Clean, upgraded and safe. The only small issue was the front desk employee. We arrived 1/2 hour early. Staying in town for surgical procedure. We were were told that all the rooms in the hotel have not been checked, so we could not get a room until exactly 3. Noticed at night that there were maybe 4 vehicle's parked in an area that could if held at least 20 vehicles. Other than her, the stay was great. I would definitely stay there again!
Sherry
Stayed 3 nights in Feb 2024
Response from Chantal on 21 Mar 2024
Thank you, sherry for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"
8/10 Good
Patty
29 Feb 2024
All good.
Patty
Stayed 1 night in Feb 2024
Response from Chantal on 21 Mar 2024
Thank you, Patty for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"
6/10 Okay
Tracy
Travelled with partner
28 Feb 2024
Liked: Cleanliness
We were unable to get coffee for our room because they only had decaf on hand. When I asked on Monday morning if they had reg coffee the girl threw packages of decaf on the counter and said this is all we have. The lady who checked us in on Sunday was very nice and professional.
Tracy
Stayed 1 night in Feb 2024
Response from Chantal on 6 Mar 2024
Name], Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations, especially concerning [specific issue mentioned in review]. Please accept our sincere apologies for any inconvenience caused.
Thank you, Chris for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"
8/10 Good
Stefani
Travelled with family and small children, Business traveller
We liked this hotel! The drive up to the sliding doors makes it sooo easy. We also got to see a few friendly deer outside our room!
Stefani
Stayed 1 night in Feb 2024
Response from Chantal on 21 Mar 2024
Thank you, Stefani for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"
10/10 Excellent
Emily
Travelled with family and small children, Business traveller
Thank you for your kind words about your stay! We're delighted to hear that you had such a wonderful time here at our hotel. We strive to provide the best experience possible and are thrilled to know that we succeeded.”
2/10 Terrible
Erin
15 Feb 2024
Disliked: Cleanliness
Erin
Stayed 1 night in Feb 2024
Response from FD on 4 Mar 2024
Thank you for filling out our survey
4/10 Poor
Claude
Business traveller
14 Feb 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The "PTAC" unit or to use layman's terms the heating and cooling unit does not work. There is no heat in this room. It's -13C and freezing rain snowing. The heating unit was unplugged so I plugged it in. The blower or what most people call the fan is seized. The disappointing part isn't that it's seized but that it was unplugged so the hotel knew it was seized. upon further inspection I can see that this unit has not been serviced or cleaned in years. I brought sweaters and warm clothes. Room was over $200 after taxes. Too bad really.
Claude
Stayed 1 night in Feb 2024
Response from Chantal on 16 Feb 2024
Thank you for your kind words about your stay! We're delighted to hear that you had such a wonderful time here at our hotel. We strive to provide the best experience possible and are thrilled to know that we succeeded.”
Thank you for your kind words about your stay! We're delighted to hear that you had such a wonderful time here at our hotel. We strive to provide the best experience possible and are thrilled to know that we succeeded.”
Clean place with updated rooms. Staff didn’t seem happy/friendly at check in. Otherwise good stay.
Bal
Stayed 1 night in Feb 2024
Response from Chantal on 16 Feb 2024
Thank you for your kind words about your stay! We're delighted to hear that you had such a wonderful time here at our hotel. We strive to provide the best experience possible and are thrilled to know that we succeeded.”
4/10 Poor
Christopher, Sioux Lookout
4 Feb 2024
Christopher
Stayed 2 nights in Feb 2024
Response from Chantal on 21 Mar 2024
Thank you for sharing your experience. We regret to hear that the room did not meet your comfort expectations. We're looking into the issues you mentioned to ensure a more comfortable stay for our future guests." "We appreciate your feedback on the comfort of our accommodations.
Squeaky bed. Very clean, quiet but few people there at the time. Breakfast included.
Linda
Stayed 1 night in Feb 2024
Response from Chantal on 16 Feb 2024
Thank you for your kind words about your stay! We're delighted to hear that you had such a wonderful time here at our hotel. We strive to provide the best experience possible and are thrilled to know that we succeeded.”
Great staff who was great at extending our booking and keeping us in the same room so we didnt have to move our things.
April Raine
Stayed 2 nights in Jan 2024
Response from Chantal on 16 Feb 2024
Thank you for your kind words about your stay! We're delighted to hear that you had such a wonderful time here at our hotel. We strive to provide the best experience possible and are thrilled to know that we succeeded.”
8/10 Good
Leslee
Travelled with family
24 Jan 2024
Liked: Staff & service
Everything was fine no complaints
Leslee
Stayed 1 night in Jan 2024
Response from Chantal on 16 Feb 2024
Thank you for your kind words about your stay! We're delighted to hear that you had such a wonderful time here at our hotel. We strive to provide the best experience possible and are thrilled to know that we succeeded.”
Not here fir the property needexa room to stay overnight
Rick .j.
Stayed 1 night in Jan 2024
Response from Chantal on 16 Feb 2024
Thank you for your kind words about your stay! We're delighted to hear that you had such a wonderful time here at our hotel. We strive to provide the best experience possible and are thrilled to know that we succeeded.”
6/10 Okay
Sina
Business traveller
23 Jan 2024
Liked: Cleanliness, staff & service
Sina
Stayed 1 night in Jan 2024
Response from Chantal on 24 Jan 2024
Thank you so much for your kind words – we're really happy to know that you enjoyed your stay with us and found our rooms, bar and breakfast to your liking. It's great to know that you found us convenient for the train station as well, and we're thrilled that you made use of our free travel ticket. We hope to welcome you back ag
2/10 Terrible
Aliiyah
23 Jan 2024
Aliiyah
Stayed 2 nights in Jan 2024
Response from Chantal on 24 Jan 2024
Thank you so much for your kind words – we're really happy to know that you enjoyed your stay with us and found our rooms, bar and breakfast to your liking. It's great to know that you found us convenient for the train station as well, and we're thrilled that you made use of our free travel ticket. We hope to welcome you back .
6/10 Okay
Kaitlin
17 Jan 2024
Kaitlin
Stayed 1 night in Jan 2024
Response from Chantal on 16 Feb 2024
Thank you for your kind words about your stay! We're delighted to hear that you had such a wonderful time here at our hotel. We strive to provide the best experience possible and are thrilled to know that we succeeded.”
Thank you for your kind words about your stay! We're delighted to hear that you had such a wonderful time here at our hotel. We strive to provide the best experience possible and are thrilled to know that we succeeded.”
The hotel was great, but it was the service that was awesome. I had left my glasses and we had trouble getting them delivered. The staff kept and helped till we got them. I’m
Wayne
Stayed 1 night in Sep 2023
Response from Chantal on 2 Jan 2024
Thank you so much for taking the time to post a review, We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights.
4/10 Poor
Daron
Business traveller
24 Dec 2023
Disliked: Room comfort
Zero amenities
Daron
Stayed 3 nights in Dec 2023
Response from Chantal on 24 Dec 2023
Thank you for your kind words about your stay! We're delighted to hear that you had such a wonderful time here at our hotel. We strive to provide the best experience possible and are thrilled to know that we succeeded.”