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Grand Hi Lai Hotel

4.5 star property
Luxury hotel connected to a shopping centre in Kaohsiung with 13 restaurants

Choose dates to view prices

Photo gallery for Grand Hi Lai Hotel

Experience the grandeur of our lobby, featuring a polished floor, elegant chandelier, and beautiful floral arrangement.
Swimmers can enjoy a large pool surrounded by lounge seating and a bar area.
Experience a variety of international cuisine at this hotel's food court, featuring multiple food stations with unique counters and a wide selection of dishes.
Relax in a serene space with a plush sofa, illuminated mural, and elegant chandeliers.
Experience the nautical charm of this room, featuring two beds with matching headboards, a large window with city views, and nautical-themed murals.

Popular amenities

  • Bar
  • Parking included
  • Room service
The current price is RM1,337
RM1,545 total
includes taxes & fees
16 Aug - 17 Aug

Room options

Available filters for rooms
Showing 32 of 32 rooms

View all photos for Deluxe Suite, 1 King Bed, City View

1 bedroom, down duvets, in-room safe, desk

Deluxe Suite, 1 King Bed, City View

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Renovated in 2021
Separate bedroom
Blackout curtains
  • 78 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Hello Kitty & Friends Family Suite

1 bedroom, down duvets, in-room safe, desk

Hello Kitty & Friends Family Suite

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Down duvet
Blackout curtains
Separate bedroom
Separate bath and shower
  • 72 sq m
  • City view
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Deluxe Room, 2 Single Beds, City View

1 bedroom, down duvets, in-room safe, desk

Deluxe Room, 2 Single Beds, City View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Renovated in 2021
Separate bedroom
Down duvet
Blackout curtains
  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for My Melody Premium Family-Harbour View

1 bedroom, down duvets, in-room safe, desk

My Melody Premium Family-Harbour View

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Down duvet
Blackout curtains
Separate bedroom
Separate bath and shower
  • 53 sq m
  • Harbour view
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, 2 Twin Beds, City View

1 bedroom, down duvets, in-room safe, desk

Executive Room, 2 Twin Beds, City View

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Down duvet
Blackout curtains
Separate bedroom
Rainfall showerhead
  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Hello Kitty & Friends Family Suite-Harbour View

1 bedroom, down duvets, in-room safe, desk

Hello Kitty & Friends Family Suite-Harbour View

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Down duvet
Blackout curtains
Separate bedroom
Separate bath and shower
  • 66 sq m
  • Harbour view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Deluxe Suite, 2 Single Beds, City View

1 bedroom, down duvets, in-room safe, desk

Deluxe Suite, 2 Single Beds, City View

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Renovated in 2021
Separate bedroom
Blackout curtains
  • 78 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Monkish & Friends Superior Twin

1 bedroom, down duvets, in-room safe, desk

Monkish & Friends Superior Twin

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Down duvet
Blackout curtains
Separate bedroom
Separate bath and shower
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for My Melody Superior Twin

1 bedroom, down duvets, in-room safe, desk

My Melody Superior Twin

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Down duvet
Blackout curtains
Separate bedroom
Separate bath and shower
  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for GUDETAMA Superior Twin

View from room

GUDETAMA Superior Twin

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Down duvet
Blackout curtains
Separate bedroom
Separate bath and shower
  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Premium Room with Harbour View

1 bedroom, down duvets, in-room safe, desk

Premium Room with Harbour View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Renovated in 2021
Separate bedroom
Down duvet
Blackout curtains
  • 53 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Sanrio Family Suite

1 bedroom, down duvets, in-room safe, desk

Sanrio Family Suite

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Down duvet
Blackout curtains
Separate bedroom
Separate bath and shower
  • 66 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Standard Double Room, 1 Double Bed, City View

1 bedroom, down duvets, in-room safe, desk

Standard Double Room, 1 Double Bed, City View

9.6 out of 10
Exceptional
(20 reviews)

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Down duvet
Blackout curtains
Separate bedroom
Rainfall showerhead
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for KEROKEROKEROPPI Superior Twin-Harbor View

1 bedroom, down duvets, in-room safe, desk

KEROKEROKEROPPI Superior Twin-Harbor View

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Down duvet
Blackout curtains
Separate bedroom
Separate bath and shower
  • 33 sq m
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed, Ocean View

1 bedroom, down duvets, in-room safe, desk

Standard Double Room, 1 Double Bed, Ocean View

10.0 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Down duvet
Blackout curtains
Separate bedroom
Rainfall showerhead
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Hello Kitty Premium Family-Harbor View

1 bedroom, down duvets, in-room safe, desk

Hello Kitty Premium Family-Harbor View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Down duvet
Blackout curtains
Separate bedroom
Separate bath and shower
  • 53 sq m
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

View all photos for Hello Kitty Superior Twin-Harbor View

View from room

Hello Kitty Superior Twin-Harbor View

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Down duvet
Blackout curtains
Separate bedroom
Separate bath and shower
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior 1 double bed, city view, 2 rooms

1 bedroom, down duvets, in-room safe, desk

Superior 1 double bed, city view, 2 rooms

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Down duvet
Blackout curtains
Separate bedroom
Separate bath and shower
  • 66 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Hello Kitty Family Suite-Sea View

1 bedroom, down duvets, in-room safe, desk

Hello Kitty Family Suite-Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Down duvet
Blackout curtains
Separate bedroom
Separate bath and shower
  • 66 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior 1 double bed, harbor view, 2 rooms

1 bedroom, down duvets, in-room safe, desk

Superior 1 double bed, harbor view, 2 rooms

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Down duvet
Blackout curtains
Separate bedroom
Separate bath and shower
  • 66 sq m
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Single Beds, City View

1 bedroom, down duvets, in-room safe, desk

Superior Room, 2 Single Beds, City View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Renovated in 2021
Separate bedroom
Down duvet
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for My Melody Superior Room-Harbor View

1 bedroom, down duvets, in-room safe, desk

My Melody Superior Room-Harbor View

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Down duvet
Blackout curtains
Separate bedroom
Separate bath and shower
  • 33 sq m
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

View all photos for Elite Double Room, City View

1 bedroom, down duvets, in-room safe, desk

Elite Double Room, City View

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Renovated in 2021
Separate bedroom
Down duvet
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for My Melody & Kuromi Family Suite

1 bedroom, down duvets, in-room safe, desk

My Melody & Kuromi Family Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Down duvet
Blackout curtains
Separate bedroom
Separate bath and shower
  • 59 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, Harbour View

View from room

Superior Double Room, Harbour View

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Renovated in 2021
Separate bedroom
Down duvet
Blackout curtains
  • 33 sq m
  • Harbour view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Kuromi Superior Room-Harbor View

1 bedroom, down duvets, in-room safe, desk

Kuromi Superior Room-Harbor View

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Down duvet
Blackout curtains
Separate bedroom
Separate bath and shower
  • 33 sq m
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, Harbour View

1 bedroom, down duvets, in-room safe, desk

Superior Twin Room, Harbour View

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Renovated in 2021
Separate bedroom
Down duvet
Blackout curtains
  • 33 sq m
  • Harbour view
  • Sleeps 3
  • 2 Single Beds

View all photos for KIKI LALA Superior Twin-Harbor View

1 bedroom, down duvets, in-room safe, desk

KIKI LALA Superior Twin-Harbor View

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Down duvet
Blackout curtains
Separate bedroom
Separate bath and shower
  • 33 sq m
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Queen Bed, City View

1 bedroom, down duvets, in-room safe, desk

Executive Room, 1 Queen Bed, City View

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Down duvet
Blackout curtains
Separate bedroom
Rainfall showerhead
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, City View

1 bedroom, down duvets, in-room safe, desk

Deluxe Room, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Renovated in 2021
Separate bedroom
Down duvet
Blackout curtains
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for BAD BADTZ-MARU Superior Double-Harbor View

1 bedroom, down duvets, in-room safe, desk

BAD BADTZ-MARU Superior Double-Harbor View

Highlights

Air conditioning
HDTV
Pillow menu
Renovated in 2021
Down duvet
Blackout curtains
Separate bedroom
Separate bath and shower
  • 33 sq m
  • Harbour view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Family Room with Harbor View

1 bedroom, down duvets, in-room safe, desk

Premium Family Room with Harbor View

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Renovated in 2021
Separate bedroom
Down duvet
Blackout curtains
  • 53 sq m
  • Harbour view
  • Sleeps 5
  • 2 Double Beds
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About the area

Map
No.266, Cheng-kung 1st Rd., Kaohsiung, 801

What's nearby

  • Love River - 5 min walk - 0.4 km
  • Central Park - 6 min walk - 0.6 km
  • Pier-2 Art Center - 18 min walk - 1.5 km
  • Liuhe Night Market - 20 min walk - 1.7 km
  • Dream Mall - 4 min drive - 3.3 km

Getting around

  • Gushan Station - 6 min drive
  • Glory Pier Station - 6 min walk
  • Kaohsiung (KHH-Kaohsiung Intl.) - 19 min drive

Restaurants

  • ‪一風堂EXPRESS高雄漢神本館店 - ‬1 min walk
  • ‪福園台菜海鮮餐廳 Taiwanese Restaurant - ‬1 min walk
  • ‪大廳酒廊 Lobby Lounge - ‬1 min walk
  • ‪星巴克 - ‬1 min walk
  • ‪西雅圖咖啡 - ‬1 min walk

About this property

Grand Hi Lai Hotel

Luxury hotel remodelled in 2021 and located near Love River
Located close to Central Park and Liuhe Night Market, Grand Hi Lai Hotel provides a shopping centre on-site, 2 coffee shops/cafes and dry cleaning/laundry services. Make sure that you enjoy a meal at the 13 on-site restaurants, including breakfast, lunch and dinner. In addition to car hire on-site and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • An electric car charging station, ATM/banking services and coffee/tea in reception
  • Guest reviews give top marks for the helpful staff
Room features
All 535 rooms include comforts such as pillow menus and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and separate baths/showers
  • 32-inch HDTVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

Chinese (Mandarin), English, French, German, Japanese

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9.4 out of 10, Exceptional, 240 reviews
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includes taxes & fees
5 Aug - 6 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6:00 AM to 11:30 PM on request
  • Free covered self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: TWD 605 to 605 for adults and TWD 350 to 605 for children
  • 13 restaurants
  • 2 coffee shops/cafes
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • 43F海港餐廳

Things to do

  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Outdoor pool
  • Shopping centre

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance

More

  • 1 building
  • 45 floors
  • Baroque architecture
  • Built in 1995
  • Reception hall
  • Renovated entire property - December 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately TWD 605 to 605 for adults and TWD 350 to 605 for children
  • Airport shuttle fee: TWD 1600 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: TWD 1000 per person, per night and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Apple Pay and LINE Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 9:30 PM
Parking height restrictions apply
Guests under 14 years old are not allowed in the hot tub

Property is also known as

Grand Hi
Grand Hi Lai
Grand Hi Lai Hotel
Grand Hi Lai Hotel Kaohsiung
Grand Hi Lai Kaohsiung
Hi Lai
Hi Lai Hotel
Hotel Grand Hi Lai
Grand Hi Lai Hotel Hotel
Grand Hi Lai Hotel Kaohsiung
Grand Hi Lai Hotel Hotel Kaohsiung

Frequently asked questions

Does Grand Hi Lai Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:30 AM to 9:30 PM.

How much does it cost to stay at Grand Hi Lai Hotel?

As of 26 Jul 2025, prices found for a 1-night stay for 2 adults at Grand Hi Lai Hotel on 16 Aug 2025 start from RM 1,337.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hi Lai Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Hi Lai Hotel?

Self-parking is free at this property.

What time is check-in at Grand Hi Lai Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Grand Hi Lai Hotel?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Does Grand Hi Lai Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM-11:30 PM on request. A fee of TWD 1600 per vehicle applies.

Where is Grand Hi Lai Hotel located?

Located in Kaohsiung City Centre, this luxury hotel is within a 10-minute walk of Love River and Central Park. Pier-2 Art Center and Liuhe Night Market are also within 1 mi (2 km). Glory Pier Station is 6 minutes by foot and Love Pier Station is 12 minutes.

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Grand Hi Lai Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 740 out of 1010 reviews
Rating 8 - Good. 211 out of 1010 reviews
Rating 6 - Okay. 49 out of 1010 reviews
Rating 4 - Poor. 5 out of 1010 reviews
Rating 2 - Terrible. 5 out of 1010 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tony

Great service and facilities.
Stayed 3 nights in Jun 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still a 5 star hotel facility and services, after 30 years of operation.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with harbor view!
Stayed 1 night in Mar 2025

10/10 Excellent

Yangmay

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed one night but everything met our expectations, the staff are very friendly, and our bed was comfortable. We enjoyed the city view and spaciousness of the rooms.
Stayed 1 night in May 2025

10/10 Excellent

Shih Mei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good l like this hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice location
Stayed 2 nights in Feb 2025

10/10 Excellent

tian

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very good hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Chien-Chou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service is good , I like this hotel.

Service is good , I like this hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities. Enjoy the sauna and pool facility. Great food, we ended up having our dinner and breakfast at the hotel. Great view of the river and the city.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Top property walkable to harbor day market. Excellent Japanese grill. Beautiful free spa.
Stayed 1 night in Mar 2025

10/10 Excellent

Richard Merton

Loved the place and the people- so helpful and friendly
Stayed 9 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at the Grand Hi Lai. Charismatic hotel with old school looks and comfort. Staff genuinely lovely and caring, comfortable room with all facilities. Highly recommend a stay here
Stayed 3 nights in Oct 2024

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
the hotel is a bit old but staff are very good. Rooms are clean
Stayed 1 night in Feb 2025

10/10 Excellent

Yutsung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an excellent hotel with friendly and helpful staffs and service is on point. The view from the room is stunning and the gym and sauna amenity is fantastic! definitely will come back again
Stayed 2 nights in Jan 2025

10/10 Excellent

KA PO CANDY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everythings good
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel with great service

good hotel with great service - staff is friendly and helpful, rooms are spacious and neat and very clean. the location is very convenient with lots of restaurants around the area, and it is within walkable distance to Pier 2 the art district.
Stayed 2 nights in Dec 2024

10/10 Excellent

Winston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Very helpful. Love the room that I got with awesome view and very comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Toshiaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff is best.
Stayed 3 nights in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, superb service, everyone more than helpful and very gracious. The rooms are quite lovely with great views and wonderful beds and bedding. The hotel has a number of restaurants and a Stunning food court on the lower level as well as a supermarket and pharmacy. They have it all. Susan - April 2025
Stayed 4 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, spacious and clean room. Very close to the harbor, walkable to most of the places around the harbor. I didn’t use the fitness and dining facilities but according to the hotel information there are quite a few dining options.
Stayed 2 nights in Feb 2025

10/10 Excellent

yue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Mar 2025

10/10 Excellent

CHANKOOK

Excellent!
Stayed 3 nights in Dec 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Room was very clean. We were greeted with a small gift of pineapple cakes after getting to our room. As we were headed out for our activities on the second day the cleaning staff went out of their way to flag us down and ask if we wanted our room cleaned. Only a short 10 min walk away from the Central Park MRT station. Also a short walk to the piers and waterside views.
Stayed 2 nights in Apr 2025

10/10 Excellent

Huimei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 6 nights and found it pleasant. After more than 24 hours of flying, a 2-hour high-speed train ride from the north to KHH, followed by an MRT, we arrived at the hotel early, around 9 a.m. We were exhausted. The front desk said we could be charged half a day or 30% more. We were shocked, but they were kind enough to offer us a shower in the fitness center.
Stayed 6 nights in May 2025

8/10 Good

Kishore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Upgrade, and get that 5* you deserve it...

For a 4* hotel, we were all impressed. Well done to the staff at Grand Hi Lai. They took good care of us.
Stayed 1 night in Nov 2024