Hotel berdekatan Kanawha Mall Shopping Center

"Was ok"

"Clean , friendly staff, easy off highway."

"The staff was great!"

"We enjoyed our stay. The rooms were clean and the beds were comfortable. The staff was friendly and helpful. We had an issue and they resolved it quickly."

"I have extremely disappointing experience during my recent stay at the hotel. Upon arrival, I found the room to be unclean, and unfortunately, the staff were not helpful in addressing my concerns. The situation took a turn for the worse when I woke up the next morning to discover a large spider crawling above me. To my horror, I also found that I had been bitten by bed bugs, resulting in painful welts on my neck and body, some of which were severe enough to draw blood. This experience has left...

"The amenities included were not useful for a one night stay which added to the extra cost of the room… The staff definitely make this hotel great location for a"

"TV was small. It had only local channels on "cable". No premium channels and no smart features. Poor picture kind of fuzzy. Room literally right next to highway exit, but it was quiet inside room. Room was very clean and as pictured. Bed and pillows were very soft and a pleasant sleep experience. Grounds are kind of run down. Bathtub and little rough, showing some delamination and grout pulling away badly where tub meets the bathroom floor tile. AC worked fine. Didn't have the free breakfast...

"Its definitely time to up grade bedding, new furnishings,pretty much everything needs updated "

"The employee that checked me in went against company policy and took my cash as a deposit and stole it. They won't give me my money back or acknowledge that my money was stolen because I used a towel to clean up a sweet tea spill and some got on the sheets. The room had roaches and stains already on the towels but I wouldn't have cared or complained until the staff decided to handle this the way they did. Nasty jacuzzi tub also."

"Such a nice hotel"

"Check in was terrible. Was given a room on the 6th floor that hadn't been cleaned. Had to take all our stuff and two children va this song came on"

"Heat didn’t work properly when I got there but staff was very quick in fixing the issue for me. Would stay again"

"Great location, clean rooms, and incredible staff!"

"Everything was fine just way overpriced you pay for parking there’s no breakfast unless you buy it and the room was double what I would pay anywhere else"

"The air conditioning was great! I felt safe as a solo traveler and stayed an entire week! They had plenty of supplies and the room was spacious, clean, and cozy. I would stay here again!"

"It was a stay overnight on the road, none of the machines in the gym worked. But we had a good breakfast!"

"I was having surgery so I couldn't have breakfast but my husband went down and breakfast was being served and he said everything was good and hot. As for the staff, not impressed. She was taking a reservation on the phone and didn't bother to say I'll be right with you and when she got off the phone didn't apologize for my wait. She didn't tell me which way our room was or anything else we should know except the wi-fi was our room number. She wasn't rude just very dry. She also should use her...

"Super clean. Friendly helpful staff. Food trucks appreciated on site when restaurant was closed!"

"Very clean, comfy bed. Very good water pressure too!"