Hotel Ascott di Kampung Sungai Pinang

"All ok"

"The house keeping really not doing their job after i checked in the room the toilet a lot of previous customers hairs and the bath tub so dirty, The bed leave so many hairsssss "

"The owner asked to text to collect the check in info but don't reply until the next day. The room is barely clean and all furniture are old and dusty. The sofa and carpet were so dirty. The bathroom is molded. It required rm100 deposit to be paid and took 2 days to refund. Worst of all, 2 of my credit cards details being hacked I believe is the WiFi. "

"Baik secara keseluruhan"

"photo seems nice,but in real,no tv,room abit old. for quick stay is good,but for holiday stay,no."

"Did not expect this hotel to be so wonderful. The room is clean and smell fresh. Everything looks new and cosy. They also have little notes in the room to encourage you like "You did not wake up to be mediocre" and nice pictures printed on cards. Main lobby is warmly decorated and corridor has soft lightings and paintings. You can tell they really put in good efforts to make the guests feel comfortable. In addition, staff is friendly and super helpful. For the price that I paid for this quality and services, it is a steal. Will definately come back again. "

"It's great staying experience at doubletree i-city and it's convenient with shopping mall and facilities at vicinity."