Search Lodges in Kampung Sertik

"Our stay was okay, but a few small details could be improved. The studio wasn’t on the highest floor as expected, there was no hand wash, and only half a roll of toilet paper was provided. These simple touches would make a big difference, especially for families travelling from afar. We were also asked to cancel our unrefundable booking, which caused some confusion, and check-in instructions were not sent 24 hours in advance, making arrival less smooth. I hope these points help improve the...

"Good customer service and the staff was friendly and helpful. The area around the hotel is walkable and there are restaurants available too. "

"the room is rather small"

"Nice location "

"The balcony lights not working, checked by staff says fused but no action done. Balcony jacuzzi water heater sucks. Not able to fill up hot tub. Water icy cold. Wasted money on having a jacuzzi, no housekeeping services or towel changing services also poor. Left clean towel on sofa but did not remove the soiled towel we pile up for them. No microwave in 3 bedroom. Difficult to heat up food using the convention oven."

"Property is well maintained by very helpful and friendly owners. "