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Reviews of FlexiAsia City Garden. Pinnacle Tower

FlexiAsia City Garden. Pinnacle Tower
Level 16-01, Pinnacle Tower, Jalan Dato Abdullah Tahir, Taman Abad, Johor Bahru, Johor

Reviews

8.8

Excellent

Rating 10 - Excellent. 9 out of 13 reviews" "
Rating 8 - Good. 1 out of 13 reviews" "
Rating 6 - Okay. 2 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 1 out of 13 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Shirlyn, SG

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
check in was smooth, although we arrived pretty late in the night. the apartment was quite clean, and it’s very big. suitable for families to go. the wardrobes have a musty smell though, could be cause it’s seldom aired. but overall still a pretty nice place to stay in. recommended if travelling in a big group
Stayed 2 nights in Nov 2019

10/10 Excellent

cheong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Lai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leisure Stay
Stayed 2 nights in Aug 2019

6/10 Okay

Jamie

Travelled with group
Too noisy from the nearby singing pub at night. The condition of the property was not well maintained.
Stayed 2 nights in Aug 2019

10/10 Excellent

NURIMAN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are very pleased with the apartment. It was clean, smelt good, nice view. So welcoming. So homely. Worth every cent. Checking in and out was a breeze. All appliances in good working order. Clean fresh towels provided. Highly, highly recommend!
Stayed 1 night in Jun 2019

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome service
Awesome and big spacious! Honestly it was our first time to stay in apartment. We really liked it and feel like home. The staff is a efficient service as she liaised me throughout that we lost the way. But we like to give feedback that there are no kettle.
Stayed 1 night in May 2019
Response from -Team flexiasia - on 20 May 2019
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Min

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked 2 apartments & both had cockroaches. We had an unpleasant night having to deal with cockroaches all night as they were crawling all over the beds. There was no spray bidet spray in the toilets. Totally disappointed. There are also additional charges for late checkout which some other apartments does not charge.
Stayed 1 night in Mar 2019

10/10 Excellent

Kay Hoon Ella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly Good Staycation
Bed & linens have a very lovely scent & pleasant feel. Wish there were little soap pieces to wash our hands with & hand towels to dry our hands with. Our first-time experience- definitely won’t be the last
Stayed 1 night in Mar 2019
Response from - Team Flexiasia - on 20 May 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Janice, KL, my

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Property is quite new but a few things about the condition and amenities required to improve. 1) Sound proofing really bad. We stayed in 23rd floor but can hear clearly the techno/disco music playing whole night long (up to at least 4am very night!) from the club opposite building even with the window shut. 2) Rain shower not connected to the heater - only cold water 3) no suitable kitchen utensils provided - there was a microwave oven but there's no plates/ bowls that we could use to heat up as all were pvc/melamine ware! And there was a stove but with only a rustic wok and no others pots.
Stayed 2 nights in Feb 2019
Response from Safura on 21 Feb 2019
Thx you for your comment and we hope can serve you better on your next arrival.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Hi.. We have a pleasant stay during our 3 Days 2 Nites in Pinnacle Tower. Chk in was a breeze, we are allocated a high floor unit with great unblocked view. It was a 3 bedrooms unit. Unit is spacious, nice n well kept. Caraprk spaces are big n ample. On general, it deserves a Thumbs Up!! All the best!
Stayed 2 nights in Dec 2018
Response from Safura on 4 Jan 2019
Thx for your highly rating and comment. We hope to see you soon and wish to serve you better at your next visit.

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the apartment very much, very clean and in pristine condition. Checking in was easy, just go to the management office and get the keys :)
Stayed 1 night in Nov 2018
Response from Azrah on 9 Dec 2018
Thx you of your high rate and we hope to see you soon in future.

8/10 Good

Isaac, Singapore

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly front desk staff. Clean rooms and toilets. Very spacious living room. However, extremely disappointed that WiFi wasn't available as per stated. Neither was I informed beforehand on this. Mobile signal was very bad in the apartment. Public lifts were scary, sinks a little every time someones steps in.
Stayed 1 night in Nov 2018
Response from Azrah on 26 Nov 2018
Thx for your feedback and we shall improve for your next visit.

10/10 Excellent

Rei, Singapore

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, cosy, check-in was a breeze, mattresses are comfortable, got playground, swimming pool and wifi.
Stayed 1 night in Nov 2018
Response from Azrah on 26 Nov 2018
Thx you for high comment and we hope to see you soon again with better service.