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Reviews of Zuri Express Jimbaran

3 out of 5
Zuri Express Jimbaran
Jl. Uluwatu II, No. 88x, Jimbaran, Kuta Selatan, Badung, Jimbaran, Bali

Reviews

8.8

Excellent

Rating 10 - Excellent. 6 out of 15 reviews" "
Rating 8 - Good. 8 out of 15 reviews" "
Rating 6 - Okay. 1 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

gabor

Business traveller
Liked: Cleanliness
Disliked: Amenities
Next to pool on downstairs rooms are noisy with kids The room telephone not working The staff were calling me for no reason Few times and no answer
Stayed 1 night in May 2024

6/10 Okay

michael

Liked: Property conditions & facilities
all the staff at front desk are useless dont help you there was just one girl what was very nice and helpfull hendreta very nice break luke warm same every day swimming pool small with one sunbed rubbish never stay again
Stayed 4 nights in May 2023
Response from Joko Priyoko on 30 May 2023
Dear Mr/S MichaelThank you for taking your time to share your stay experience during your stay with Zuri Express Jimbaran Bali.Zuri Express Jimbaran Bali is three star hotel which located in the center of jimbaran. we also have some of facilities such as swimming pool and restaurant that you can use during your stay.Related your concern that all the staff at the front desk was useless that was truly unfair since all the staff as always as will assist you. however that was a misunderstand between you and the desk officer.after we investigate the case , we inform you that we cannot calculate the charge of taxi meter. but thank you for staying with us, we looking forward your next stay with us.

10/10 Excellent

Jordan, Melbourne

Stayed 2 nights in May 2023
Response from Joko Priyoko on 8 Jun 2023
Dear Mr JordanThank you for taking time to give us excellent score for services and facilities that we offer during your stay.We always committed to ensure guest satisfaction as our priority to ensure guest feel safe and enjoy during their stay.we looking forward for welcoming you back to stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good easy to find check in a bit slow ac worked
Stayed 1 night in Feb 2021
Response from Alysia on 27 Feb 2021
Dear Anonymous Warmest Greeting from Zuri Express Jimbaran Bali. First of all we would like to say thank you very much for your review, we inform you that we have a professional Receptionist who always deliver the best service to all guest. we waiting for your next stay with us

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Agus Subagio on 10 Aug 2019
Dear Anonymous, Thankyou for the rating and let us to improve our service for the future. thanks and have a good day

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Pls add variant in the restaurant especially for breakfst, and alsi variiatif menu.
Stayed 4 nights in Jul 2019
Response from Agus Subagio on 24 Jul 2019
Dear Anonymous, Warmest Greetings From Zuri Express Jimbaran... Thank you for give us 4 star rating.let us to improve our service especially for variant menu from breakfast. we hope zuri express jimbaran bali always be your second home during you stay in bali island.Thank you and have a good day

10/10 Excellent

Udo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel war gut. Der Pool war sauber und groß und sehr gut zu nutzen. Das Frühstücksbuffet war umfangreich. Klassisch asiatische Küche mit Reis und Nudeln.
Stayed 3 nights in Mar 2024
Response from Joko Priyoko on 3 Apr 2024
Dear mr. Udo Lamprecht,Thank you for your review about your stay with us on March 2024! We are very pleased that you had a pleasant moment during your stay in Zuri Express Jimbaran. We can not wait to welcome you back to stay again with us in the future! Best regards,Joko Priyoko (Hotel Manager)

10/10 Excellent

Jari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveling alone.
Very friendly staff. Good and plentiful breakfast. Big room with a good bed. Big swimming pool. Good location on the main road near the airport, still quiet. The fridge in the room did not work.
Stayed 1 night in Jan 2024
Response from Joko Priyoko on 13 Feb 2024
Dear Mr/s JariThank you for taking your time to share your stay experience with Zuri Express Jimbaran Bali.We glad to know that overall you got a memorable stay experience and really enjoy and happy during your stay.Zuri Express Jimbaran Bali is three star hotel which is located in the center of jimbaran and surrounded by some of tourist attraction nearby the hotel.Thank you for staying with us, we look forward for welcoming you back to stay.

10/10 Excellent

Jari

Stayed 1 night in Jan 2024
Response from Joko Priyoko on 16 Jan 2024
Dear Mrs Jari Thank you for sharing your experience during your stay at Zuri Express Jimbaran Bali.Zuri Express Jimbaran Bali is three star hotel which located in the center of jimbaran and surrounded by some tourrist attraction nearby the hotel.We glad to know that you really enjoy and happy during your stay with us, once again thank you for staying with us, we look forward for welcoming you back to stay.

10/10 Excellent

Yuki

Stayed 2 nights in Aug 2023
Response from Joko Priyoko on 16 Sept 2023
Dear Mr/s YukiThank you for your score related the services and facilities that we offer during your stay.Zuri Express Jimbaran Bali is out of most favorite hotel which located in the center of jimbaran ans also surrounded by some of tourist attraction nearby the hotel.We also have a professional and attentive staff who willing to ensue guest satisfaction as their first priority, we glad to know that all the services and facilities is above your expectation.Once again thank you for staying with us, we looking forward for welcoming you back to stay.Best Regards

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nikel sauf pas de navette aéroport
Cet hôtel a été parfait pour m'accueillir après ce long voyage et surtout un réconfort quand on débarque dans un autre monde. Je le recommande, personnel agréable et souriant, hôtel propre, tout le nécessaire, grand chambre. Seul bémol qui m'a déçue il y a marqué qu'ils font les navettes de l'aéroport alors que non. On le sait une fois la réservation faite. Si j'avais su je ne l'aurais pas choisi rien que pour ça. Faites attention. Sinon nikel! Merci
Stayed 3 nights in Apr 2022
Response from Yudi Aryadi on 13 Apr 2022
Dear Mrs/s Celine Thank you for taking time to fill the review and give us excellent Score. We glad to know that you got memorable stay during your stay with Zuri Express Jimbaran Bali. Guest satisfaction as always as our priority in order to provide best service to all customers. Zuri Express Jimbaran Bali located in the heart of Jimbaran and only less than 10 minutes from the airport. there are a lot of transportation option that you could use for taking you to Zuri Express Jimbaran Bali. Once again thank you for staying with us, We looking forward for welcoming you at Zuri Express Jimbaran Bali Best Regards

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019
Response from Agus Subagio on 4 Oct 2019
Dear Anonymous, Warmest Greeting From Zuri Express Jimbaran Bali. Thank you for your rating with our hotel.

8/10 Good

SO, 日本

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
デイユースとして利用しましたが、コストパフォーマンスの良いホテルです。 宿泊を体験してませんが、スタッフの対応や、部屋は全く問題ありません。
Stayed 1 night in Sep 2019
Response from Agus Subagio on 13 Sept 2019
Dear SO, Thank you for your comment to us.Hopefully we can give the good service on another time. Thank you and have a good day..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from Agus Subagio on 15 Aug 2019
Dear Anonymous, Thankyou for the rating and let us to improve our service for the future. thanks and have a good day

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2018
Response from Ivan Donny Tambunan, Mr on 5 Dec 2018
Dear Anonymous, I'm so glad to know that you enjoyed your recent stay with us. It's our pleasure to have you with us as our valuable guest. Hopefully, our Zuri Express Jimbaran Hotel would always be your second home in Bali. I look forward to welcome you back at our Hotel Your Sincerely, Ivan Dony Tambunan Hotel Manager