2 restaurants, breakfast, lunch, dinner served; Asian cuisine
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Reviews of Pullman Haining

4 out of 5
Pullman Haining
No.228, South Wenyuan Road, Jiaxing, Zhejiang

Reviews

8.6

Excellent

Rating 10 - Excellent. 12 out of 27 reviews" "
Rating 8 - Good. 11 out of 27 reviews" "
Rating 6 - Okay. 3 out of 27 reviews" "
Rating 4 - Poor. 1 out of 27 reviews" "
Rating 2 - Terrible. 0 out of 27 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Svetlana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great hotel to stay at if one is working in Haining or Jiaxing. One can even cover Hangzhou from Haibing's Pulman. All facilities are good. Breakfast is excellent . Hotel had a nice number of foreign visitors which is a good recommendation in itself. i will stay here again.
Stayed 1 night in Oct 2023

8/10 Good

maurice

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
This is a lovely property, but the lighting had problems even after multiple requests, air conditioner not working well and many repairs needed in the bathroom shower tiles. Front desk staff very accommodating. Chinese restaurant has excellent food and breakfast was wonderful.
Stayed 4 nights in Oct 2023

4/10 Poor

Poh Kim, Singapore

Business traveller, Travelled with partner
Disliked: Staff & service, property conditions & facilities
Room smell n dirty. Air-con is off during April23
Stayed 5 nights in Apr 2023
Response from Pullman HaiNing on 12 May 2023
尊敬的宾客,您好！ 非常感谢您入住海宁铂尔曼酒店以及抽出宝贵时间反馈您的入住体验。非常抱歉没能让您体验到我们应有的服务水准。您的宝贵意见酒店管理层非常的重视，所有相关部门都会认真审视我们的工作流程，不断改进和提升我们的服务品质。作为雅高集团旗下的豪华品牌，我们一直致力于提供奢华的服务体验给我们的宾客。期待您的再次光临，感受法式奢华，我们坚信一定会越来越好

10/10 Excellent

Lin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Still as good as before. But this time around, e air con is not on.
Stayed 1 night in Mar 2019

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, Clean & Comfortable
Five star experience at a 3 star price!
Stayed 1 night in Dec 2018

10/10 Excellent

James, Honolulu, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was wonderful. Staff provided service above & beyond. The room and facility were very good and comfy. I will stay here again on my next visit to Haining...
Stayed 2 nights in Jul 2018
Response from Cathy on 27 Jul 2018
Dear James, please accept greetings from Langham Place Haining. Thank you for choosing Langham Place Haining and sharing your stay experience. Our Cantonese buffet on the second floor is very popular and has a good reputation. You can try it next time. We're looking forward to seeing you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best of Haining
This is a great hotel to stay in. It's very comfortable, clean, convenient and contemporary. The food is incredible too.
Stayed 1 night in Jun 2018
Response from GM Coco Wen on 14 Jun 2018
Dear A Traveler, please accept greetings from Langham Place Haining. Thank you for choosing Langham Place Haining and sharing your stay experience. Our Cantonese buffet on the second floor is very popular and has a good reputation. You can try it next time. We're looking forward to seeing you again!

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
this hotel has gone down hill very fast
stay in this hotel on a regular bases, i checked in last week, the reception was a trainee hence very in raw but the manager took control and everything was very smooth, so overall it was a good check in experience. when i got to my room, the temperature showed 27c however the set temperature was set at 19c. from my experience to save money in Chinese hotels in winter months they turn off the A/C compressor so instead of getting A/C you only get fan. but it gets very stuffy when all the windows does not open only with a small window that opens only just slightly. when i called the hotel replied let us change you to a different room at the other side that does not face the sun. i repeated asked them to turn on the A/C but they keep on ignoring so i gave up and through out my 4 nights of stay i was consistently hot anthed had really bad nights of sleep. NOT HAPPY !!! there was a long strand of hair at the bathroom sink when i was first walked in also. Breakfast buffet has also been reduced to save money, with reductions on variety. I won't be returning because i hate not having A/C or Fresh Air by being able to open the window. I know other chinese hotels with bigger window openings so i can get a better night of sleep.
Stayed 4 nights in Nov 2017
Response from Wanting on 12 Apr 2018
Dear Anonymous, this is greetings from Langham Hotel Haining. Thank you for taking the time to give valuable feedback on our service. We are very sorry to have brought you a bad experience this time. We have given your feedback to our ENG/F&B/ HSKP to investigate. We will also making action plan and internal training for conducted.Hope to give you a perfect experience next time and look forward to your visit!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PERFECT
PERFECT BUSINESS STAY
Stayed 2 nights in Sep 2017
Dear guests, please accept greetings from Langham Place Haining. Thank you for choosing Langham Place Haining and sharing your stay experience. Our Cantonese buffet on the second floor is very popular and has a good reputation. You can try it next time. We're looking forward to seeing you again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2017
Dear guests, please accept greetings from Langham Place Haining. Thank you for choosing Langham Place Haining and sharing your stay experience. Our Cantonese buffet on the second floor is very popular and has a good reputation. You can try it next time. We're looking forward to seeing you again!

8/10 Good

John, Portland Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place
Stayed 4 nights on a business trip. Clean, modern and well suited for westerners.
Response from Wanting on 27 Mar 2017
Warm greeting from Langham Place,Haining. Thank you for taking the time to give us your valuable feedback which has been shared with our hotel colleagues.We always encourage feedback from our guests as it enables us to continually aspire to improve our guest’s experience whenever they choose to stay with us.We are delighted you enjoyed your stay with us at Langham Place,Haining and we look forward to welcoming you back to our hotel soon

6/10 Okay

CHAE WOOK

Business traveller
Disliked: Room comfort
남방이 좋지않아 너무 추웠습니다
Stayed 1 night in Nov 2023

8/10 Good

SAMSUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Tsz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Nov 2018

8/10 Good

shirley, Hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

OH JUN, 한국

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조용한 위치이나 편이시설이 멀리 있음
공원같이 꾸며져 있고 하이닝에서는 가장 좋은 호텔입니다. 단 주위가 주거지구이기 때문에 로컬식당은 있으나 다양하지 않은것 같습니다. 편의점이나 식료품점이 너무 멀리 떨어져 있습니다.
Stayed 1 night in Oct 2018

10/10 Excellent

MEIYIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Cathy on 3 Aug 2018
Dear Francis, please accept greetings from Langham Place Haining. Thank you for choosing Langham Place Haining and sharing your stay experience. Our Cantonese buffet on the second floor is very popular and has a good reputation. You can try it next time. We're looking forward to seeing you again!

10/10 Excellent

Morten Stig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel
Lækkert....men tjek priserne.
Stayed 2 nights in Jun 2018
Response from cathy on 13 Jun 2018
det Morten Stig, for det første, tak, fordi du tog dig tid med vores tjeneste værdifuld feedback.tak for alle aspekter af hotel sikkerhed, og vi er meget glade for, at du på vores hotel har en behagelig oplevelse, dit forslag, vi har feedback til direktør for fødevarer og drikkevarer.desuden er vi på anden etage i ming retten kantonesisk dim sum er en populær omdømme er også meget godt, du kan prøve næste gang - - og ser frem til deres næste besøg.

10/10 Excellent

nurullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Wanting on 18 May 2018
Dear nurullah, please accept greetings from Langham Place Haining. Thank you for choosing Langham Place Haining and sharing your stay experience. Our Cantonese buffet on the second floor is very popular and has a good reputation. You can try it next time. We're looking forward to seeing you again!

8/10 Good

SHU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Wanting on 8 May 2018
Dear SHU , please accept greetings from Langham Place Haining. Thank you for choosing Langham Place Haining and sharing your stay experience. Our Cantonese buffet on the second floor is very popular and has a good reputation. You can try it next time. We're looking forward to seeing you again!

10/10 Excellent

Ye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯的酒店
地理位置不錯，是海寧當地不錯的酒店，性價比很高。
Stayed 1 night in Jan 2018
Response from Coco Wen on 3 Feb 2018
尊敬的YE，非常高兴得到您的认可，海宁朗豪酒店是朗廷酒店集团旗下的酒店，是旅行者值得信赖的朋友，同时也是世界知名的酒店品牌之一。再次感谢您对朗豪酒店的好评和认可。我们二楼明阁的粤式自助点心是人气很高口碑也很好的，您下次过来的时候可以试一下哦~衷心期待您的再次光临!

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Yan Fat Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017
Dear Anonymous, please accept greetings from Langham Place Haining. Thank you for choosing Langham Place Haining and sharing your stay experience. Our Cantonese buffet on the second floor is very popular and has a good reputation. You can try it next time. We're looking forward to seeing you again!