Hotel berdekatan Jardin des Plantes de Lille

"Chambre très propre et décorée avec goût. Personnel au petit soins, super à l'écoute et très gentille . Emplacement super , à proximité du vieux Lille et de tout ses magnifiques rues . Dejeuner servi avec goûts et soins super gourmands. Nous reviendrons !!"

"Spotless apartment. Very helpful and quick to respond if any help is needed"

"Amazing breakfast, friendly staff and really comfy rooms. Felt really safe as a lone female traveller. Amenities and mini bar in the room was all free of charge."

"The location was great"

"Stayed in this hotel last minute as we are too tired for the day trip so decide to add another day. Didn’t have toothbrush or charging with me. Asked the reception and they have them! Also I like how they have a self service nibble and drink lounge for free so I can fill up my water bottle whenever I need. Have hot water. Room temp water and a coffee machine free to use. Comes with some free croissant too."

"We stayed at this hotel for two nights and had a very disappointing experience. The staff was extremely unprofessional, and the room felt dirty and dusty throughout our stay. It was unpleasant even to take off our shoes and walk around the room in slippers. We also noticed bugs running around the room. Everything felt old, poorly maintained, and unclean. The hotel markets itself as a five-star property, but in our opinion it doesn’t come close to that standard. Our stay was very uncomfortable...

"Près de la place centrale"

"Rude staff + bedbugs + bad amenities + No AC The location is the only positive. However, the service is terrible and the receptionist with glasses is particularly unhelpful. Her default response to anything is “no” “fully booked” or “not possible”. For example, she initially said there was no parking but then when a colleague gave us a space we discovered there were loads available. The internal design is strange too. We weren’t given any introduction so we had to search for the garage and...

"Très bon accueil"

"Great space renovated bank building - well worth the stay."

"Top"

"We had such a lovely stay here. The location is perfect, right in the city centre with very easy access to everything. We also really appreciated the hotel’s focus on sustainability. The staff were incredibly friendly and welcoming, and the management was excellent. Parking is quite limited, so reservations are strongly advised, but there are plenty of nearby multi-storey car parks, which made it convenient"

"Staff were amazing , rooms were small and bathrooms were even smaller with no lock and a whole in the door. "

"Très bel hôtel, bien situé avec un personnel professionnel et à l’écoute."

"Nice experience. However, the checkin was quite difficult to understand. Nice room"

"The Clarance Hotel in Lille France is an absolute gem! They have only 27 rooms in this former palace. My room was gorgeous with so many unique historical details. Best of all, the bed was incredibly comfortable, the staff were gracious and the location couldn't have been better. I would definitely stay here again."

"Excellent location, very comfortable apartment."

"Excellent friendly staff, nice location for Eurostar and old town. Clean room and large modern bathroom. "