Best Western Urban Hotel
3.0 star property

Comfortable Baroque hotel near Zenith Arena Concert Hall

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Best Western Urban Hotel

Photo gallery for Best Western Urban Hotel

Exterior
Lobby
Blackout curtains, soundproofing, rollaway beds, bed sheets
Property amenity
Reception

Overview of Best Western Urban Hotel

Reviews
8.0

Very good

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Restaurant
The price is RM 387
Price available on 07/04/2024

Explore the area

48 Bis Rue De Valenciennes, Lille, Nord, 59000
  • Popular LocationMagazine Club4 min walk
  • Popular LocationLille (XFA-Lille Flandres Train Station)8 min drive
  • Popular LocationLille Flandres Station9 min drive
  • Popular LocationLille Europe Station10 min drive
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Room options

Classic Room, 1 Double Bed, Non Smoking

cleanliness

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
HDTV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

Comfort Room, Multiple Beds, Non Smoking

cleanliness

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
HDTV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Deluxe Room, 1 King Bed, Non Smoking

cleanliness

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
HDTV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 Single Bed, Non Smoking

cleanliness

Highlights

Soundproofed
Air conditioning
Heating
HDTV
Blackout curtains
Private bathroom
Hairdryer
Espresso maker
  • Sleeps 1
  • 1 Single Bed

Comfort Room, 1 Queen Bed, Non Smoking

cleanliness

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
HDTV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Double Bed, Non Smoking

cleanliness

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
HDTV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Lille

Best Western Urban Hotel is located in Vauban - Wazemmes, a neighbourhood in Lille, and is near a metro station. Braderie Lille and La Grande Braderie de Lille are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Scarpe-Escaut Regional Natural Park and Jean-Baptiste Lebas Square. Looking to enjoy an event or a game while in town? See what's going on at Pierre Mauroy Stadium, or consider a night out at Le Splendid Concert Hall. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Lille Grand Palais - 14 min walk
  • Zenith Arena Concert Hall - 16 min walk
  • Euralille - 20 min walk
  • Casino Barriere Lille - 4 min drive
  • Lille Grand Square - 6 min drive

Getting around

  • Porte-de-Douai Station - 4 min drive
  • Porte de Valenciennes Station - 5 min walk
  • Lille (LIL-Lesquin) - 12 min drive

Restaurants

  • La Mousse Touch' - 10 min walk
  • Les Berthom - 8 min walk
  • Le Bistrot de St So - 12 min walk
  • Magazine Club - 4 min walk
  • Le Versailles - 12 min walk

About this property

Best Western Urban Hotel

Hotel located in Vauban - Wazemmes
Near Lille Grand Palais and Zenith Arena Concert Hall, Best Western Urban Hotel provides a terrace, a garden and a bar. Be sure to enjoy a meal at Urban Hotel, the on-site café. Guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • Free self-parking
  • Buffet breakfast (surcharge), a front desk safe and luggage storage
  • A lift, free newspapers and multilingual staff
Room features
All guest rooms at Best Western Urban Hotel feature comforts, such as air conditioning, as well as amenities, such as sound-insulated walls and espresso makers.
Extra conveniences in all rooms include:
  • Bathrooms with hairdryers
  • 80-cm HDTVs with premium channels
  • Heating, daily housekeeping and phones

Languages

English, French, German, Polish, Russian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 7 AM–noon on weekends; EUR 14 for adults and EUR 7 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • ROCOCO BAR & RESTO
  • Urban Hotel

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Baroque architecture
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 80-cm flat-screen TV with premium satellite channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 25

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 44 lb per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 7 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25 (subject to availability)
  • Rollaway bed fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Grand Palais
Best Western Grand Palais Lille
Best Western Hôtel Grand Palais
Best Western Hôtel Grand Palais Lille
Hôtel Grand Palais Lille
Hôtel Grand Palais
Grand Palais Lille
Urban Hotel Lille
Urban Lille
Best Western Urban Hotel Spa
Best Western Urban Hotel Lille
Best Western Urban Hotel Hotel
Best Western Urban Hotel Lille
Best Western Urban Hotel Hotel Lille

Frequently asked questions

Is Best Western Urban Hotel pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 44 lb per pet. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Best Western Urban Hotel ?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Best Western Urban Hotel on 7 Apr 2024 start from RM 387.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Urban Hotel ?

Self-parking is free at this property.

What time is check-in at Best Western Urban Hotel ?

Check-in start time: 3:00 PM; check-in end time: 1:30 AM. Late check-in is available during limited hours.

What time is check-out at Best Western Urban Hotel ?

Checkout is at noon. Late checkout is available for EUR 25 (subject to availability).

Where is Best Western Urban Hotel located?

Located in Vauban - Wazemmes, this hotel is within a 15-minute walk of Jean-Baptiste Lebas Square and Lille Grand Palais. La Gare Saint Sauveur and Lille Natural History Museum are also within 15 minutes. Porte de Valenciennes Station is 5 minutes by foot and Lille Grand Palais Station is 11 minutes.

Best Western Urban Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 165 out of 494 reviews" "
Rating 8 - Good. 213 out of 494 reviews" "
Rating 6 - Okay. 75 out of 494 reviews" "
Rating 4 - Poor. 29 out of 494 reviews" "
Rating 2 - Terrible. 12 out of 494 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Darren

Travelled with partner
Liked: Cleanliness, staff & service
Good location to walk into the Old Town area. Excellent to have free and secure parking on site.
Stayed 2 nights in Dec 2023

4/10 Poor

Verified traveller

Disliked: Room comfort
More cons than pros
As other reviews mentioned there seems to be a drain issue at this hotel, quite a strong sewage smell upon entering what was the tiniest room I’ve ever stayed in, nowhere to even open your suitcase or walk around the bed. I believe it’s normally quite reasonably priced but had been increased by over 300% per night due to the rugby World Cup. Very friendly staff though and great secure parking, not the best area but only 10 euro for a taxi into Lille centre
Stayed 3 nights in Sep 2023

6/10 Okay

Lyndsey

Liked: Staff & service
Disliked: Cleanliness
Friendly staff but rooms are run down
Stayed 2 nights in Sep 2023

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Staff location great and free parking
Stayed 1 night in Sep 2023

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service
This is a friendly small hotel in a quiet area in Lille. We drove from the UK so the onsite parking was a real bonus and the hotel is easy to get to - just a few minutes from the motorway. Check in was easy and staff friendly and polite. Our room was small but the bed was comfortable and the room had all the amenities you need.
Stayed 1 night in Dec 2022

2/10 Terrible

Ian

Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As with previous reviews there was a slight smell of drains. If I kept the bathroom door shut it seemed to reduce. Hotel about 15 mins walk and contrary to others I don’t think it was an unsafe neighbourhood.
Stayed 2 nights in Aug 2022

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely time staying at the hotel in Lille. We were only there for one night, so it was great for us. If we had stayed any longer, we would have found the area somewhat disappointing as there is very little in the neighbourhood. But the hotel bar and restaurant were really good and the hotel decor was fascinating. Good stop over, but not best location if you are staying any length of time.
Stayed 1 night in Jul 2022

8/10 Good

Starr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good food and service
We received 2 beds and we had kinda two rooms, but one room had the toilet and the other room had the sink and shower. The food and service were wonderful. The elevator worked when we arrived but after the first night it stopped working. Thank goodness we were onl the first floor. I would recommend this hotel to anyone.
Stayed 3 nights in Jul 2022