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Reviews of Mercure Jaraguá do Sul Hotel

3.5 out of 5
Mercure Jaraguá do Sul Hotel
Rua Presidente Epitacio Pessoa, 239, Centro, Jaragua do Sul, SC

Reviews

8.0

Very good

Rating 10 - Excellent. 73 out of 217 reviews" "
Rating 8 - Good. 92 out of 217 reviews" "
Rating 6 - Okay. 34 out of 217 reviews" "
Rating 4 - Poor. 12 out of 217 reviews" "
Rating 2 - Terrible. 6 out of 217 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Alfonso

Liked: Cleanliness
Stayed 8 nights in Nov 2023
Response from Equipe Mercure Jaragua do Sul on 18 Dec 2023
Olá Alfonso,Obrigada por sua avaliação. Esperamos ve-lo em breve novamente.

6/10 Okay

Alfonso

Business traveller
Liked: Cleanliness, staff & service
It is a good hotel, but it would need to update teh internet and TV options offered to customers
Stayed 3 nights in Nov 2023
Response from Equipe Mercure Jaragua do Sul on 4 Dec 2023
Obrigada por sua avaliação

10/10 Excellent

ALISSON

Stayed 1 night in Oct 2021

8/10 Good

Fábio

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2018

6/10 Okay

HAI

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2018

8/10 Good

Antonio Luiz

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

4/10 Poor

HAI

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Bad hotel and very bad wifi.
Basically, this hotel is quite bad. The worst thing is their very poor wifi. It was a totally disaster for me. Will not stay in this hotel anymore, unless they improve their wifi service very much.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and amenities
Very good. Good breakfast, location, room, service.

6/10 Okay

Brian, Chicago

Liked: Staff & service
Disliked: Cleanliness
Friendly staff but tidy up the room more
Staff was very friendly but papers and items from previous occupant were still in the room. No iron in the room but the staff was happy to iron my shirt for me.

10/10 Excellent

Abdul, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The wonderful Mercure Jaraguá do Sul
Mercure Jaraguá do Sul Hotel is one of rarely best hotel I stayed in. For last few years, I visited Juaragua Do Sul and usually I stay in Mercure Jaraguá do Sul Hotel witch is very comfortable, friendly customer service and in very good location.

10/10 Excellent

Abdul, dallas, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the gratest Mercure Jaraguá do Sul
Mercure Jaraguá do Sul Hotel is the best for ever.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
nice and clean
Nice hotel to a fair price. The hotel staff knew good english and was helpful. But the english knowledge in the bar and restaurant was limited. The pool and fitness center was not really satisfying, was seemingly not really prepared for use.

10/10 Excellent

Abdul, Oklahoma, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mercure Jaraguá do Sul Hotel
Mercure Jaraguá do Sul Hotel doing well. usually I stay at this hotel and usually is a great stay.

8/10 Good

Mrigank, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel to stay in Jaragua do Sul
The hotel is very conveniently located where one can find many options for food, and shopping. The quality of rooms are very good for the price.

8/10 Good

C. Becker, New Jersey, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value option in Jaraguá
I'm in JGS 5-6 times/year and always stay in this hotel. The city doesn't have many 4+ start hotels, so this is one of the top two. Rooms are spacier and clean. Breakfast is great and staff is very friendly. Yet,is a bit aged and may need an facelift pretty soon.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

Paul, Manchester UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mercure Jaragua do Sul
Excellent hotel: Quality, location, service and value.

2/10 Terrible

Zulmar

Stayed 1 night in Mar 2024
Response from Equipe Mercure Jaragua do Sul on 15 Apr 2024
Prezsdo ZulmarObrigada por sua avaliação. Pedimso desculpas por nosso serviço nao estar de acordo.Esperamos ve-lo em breve

8/10 Good

Fernando

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Mediano, o quarto era espaçoso, mas com piso soltando. Café também mediano, suco de uva estava ruim. Pelo preço, fiquei um pouco desapontado
Stayed 1 night in Jan 2024

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best
Tudo de bom,sem nada a dizer!!
Stayed 4 nights in Dec 2023
Response from Equipe Mercure Jaragua do Sul on 10 Jan 2024
Prezado LuisObrigada por sua avaliação

10/10 Excellent

Rafael

Stayed 1 night in Dec 2023
Response from Equipe Mercure Jaragua do Sul on 11 Dec 2023
Ola RafaelObrigada por sua avaliação. Esperamos ve-lo em breve novamente.

10/10 Excellent

MARCUS

Stayed 1 night in Oct 2023
Response from Equipe Mercure on 21 Nov 2023
Obrigada por sua avaliação. Esperamos ve-lo em breve novamente.Equipe Mercure

10/10 Excellent

Cristhiane

Stayed 1 night in Sep 2023
Response from Equipe Mercure on 21 Nov 2023
Obrigada por sua avaliação. Esperamos ve-lo em breve novamente.Equipe Mercure

8/10 Good

PAULO A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Equipe Mercure Jaragua do Sul on 2 Oct 2023
Olá Pauloa,Obrigada por sua avaliação. Esperamos ve-lo em ve-lo

10/10 Excellent

Wilmar José

Stayed 3 nights in Jun 2023
Response from Equipe Mercure Jaragua do Sul on 5 Sept 2023
Olá Wilmar, Obrigada por sua avaliação. Esperamos ve-lo em breve novamente

10/10 Excellent

Silvio Diogo

Stayed 1 night in Jul 2023
Response from Equipe Mercure Jaragua do Sul on 5 Sept 2023
Olá Silvio,Obrigada por sua avaliação.Esperamos ve-lo em breve novamente

8/10 Good

danilo

Stayed 2 nights in Jun 2023

8/10 Good

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Patricia

Stayed 1 night in Apr 2023

10/10 Excellent

Ederson

Stayed 1 night in Mar 2023

8/10 Good

Rariane Bianca

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Avaliação
Quarto mofado, cortinas mofadas e sujas, cama amassada, colheres sujas, cheiro forte de mofo.
Stayed 1 night in Mar 2023

10/10 Excellent

Hamilton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eu gostei , hotel bem novo
Stayed 2 nights in Feb 2023

6/10 Okay

Adélia

Liked: Cleanliness, staff & service
Mediano
Quarto poderia ser mais moderno Prateleira do armario estava quebrada Faltou tomada perto da cama Pedi se poderia ser uma cama casal ao inves de duas camas de solteiro no site de reserva mas nem responderam.
Stayed 1 night in Feb 2023

10/10 Excellent

Carlos alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom.
Correu tudo certo.
Stayed 1 night in Dec 2022

6/10 Okay

Wilson

Travelled with group
Liked: Cleanliness, room comfort
Ótima localização!
Precisa de manutenção devido ao uso! Está na hora de uma boa reforma! A boia da caixa de descarga estava vazando bastante, consegui improvisar um reparo temporário e a tampa plástica do vaso sanitário (quarto 602) parece suja, tentei limpar, daí vi que era manchada pelo tempo de uso talvez!
Stayed 1 night in Nov 2022

10/10 Excellent

Andre

Stayed 1 night in Nov 2022

4/10 Poor

Eduardo

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Não compatível com a bandeira Mercure. O Mercure não poderia manter um hotel precisando de manutenções e revitalização como este com a marca Mercure . Pintura encardida dos quartos , ar condicionado e televisões ultrapassados. Colchão em péssimo estado . Café da manhã de hotel 02 estrelas e não padrão Mercure . Banheiros antigos com vaso sanitário com entupimento . Pior custo benefício de hotel em Jaragua do Sul
Stayed 1 night in Oct 2022

10/10 Excellent

Luiz Renato

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

8/10 Good

Rudinei l

Stayed 2 nights in Oct 2022

4/10 Poor

Saul

Stayed 1 night in Aug 2022

8/10 Good

Vinicius

Stayed 1 night in Aug 2022

8/10 Good

Paulo Rogério

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel limpo mais um pouco antigo. Equipe de trabalho bem atenciosa.
Stayed 1 night in Jul 2022

10/10 Excellent

MARCELO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom hotel. Recomendo.
Stayed 1 night in Jul 2022

6/10 Okay

Elza

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Beatriz

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Razoável
Havia teia de aranha com poeira no móvel do quarto e na mesa do café da manhã a decoração estava com muito mofo. O valor do café da manhã não compensa.
Stayed 2 nights in Jun 2022

6/10 Okay

Marcia

Stayed 1 night in May 2022

8/10 Good

Ozeias J

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Boa experiência
Boa experiência, mas pedimos cama extra para criança ( avisado antecipadamente com dois e-mails) e tivemos que aguardar na recepção pois s cama ainda não estava pronta. Café da manhã caro, R$ 42,00 por pessoa.
Stayed 2 nights in May 2022

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

jose

Stayed 2 nights in Apr 2022