In-room safe, iron/ironing board, free WiFi, bed sheets
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Reviews of Oak Tree Urban Jakarta

3.5 out of 5
Oak Tree Urban Jakarta
Jl. Sampit V No.3, Jakarta, Jakarta

Reviews

6.8
Rating 10 - Excellent. 6 out of 52 reviews" "
Rating 8 - Good. 20 out of 52 reviews" "
Rating 6 - Okay. 17 out of 52 reviews" "
Rating 4 - Poor. 5 out of 52 reviews" "
Rating 2 - Terrible. 4 out of 52 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice to stay
Nice place for hitting while you in town
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Simple & Clean
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with group
Location is perfect for my trip. However, the hotel is a little rundown, plumbing left a lot to be desired, and breakfast was late (cafe was supposed to serve at 6am, but full service was only after 6:30am)
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Okidoki
Dirty linen otherwise ok
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Ib, Singapore

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff
Florence is a 5 star staff. She help to book our taxi even when we are not in the hotel. We are not worried if we are anyway in town or time about going back to hotel.
Stayed 5 nights in Mar 2018

6/10 Okay

coke, australia

Liked: Cleanliness, staff & service, room comfort
Comfortable and. Lean
My experience was pleasant. Close to Blok M and shopping. Convenient and clean
Stayed 2 nights in Sep 2017

8/10 Good

Gordie, Sanur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oak Treat...
nice staff, helpfull people.
Stayed 1 night in Jul 2017

4/10 Poor

howdy1909, Singapore

Disliked: Property conditions & facilities
Not up to any standard
I stayed here for only 1 night in late june 2017, and it was really surprising that this hotel is not up to my or any standard of a good hotel. I rarely stayed at 5 stars hotel, so i dont have a high standard to begin with, but theres not much good things i can say about this hotel except for its location, which is near the mall, and rather friendly front desk service. The hotel seems dead as in u cant find anyone around, the wifi is very poor consider its location, the room is quite small and not very clean, and no window as well. For the breakfast, they sent it to my room, maybe bcs they think theres no use to cook so much food for buffet when theres only 2 or 3 occupants, but the food is quite okay. Overall, i probably wont stay here again, and will look for other hotels nearby with the same price but with better overall experience, which is too bad because this hotel actually has a lot of potential to become a great hotel if they have proper management.
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Reno, Jakarta

Liked: Cleanliness, staff & service, room comfort
it was good. I think the lobby need to be renovated. The carpet was dirty and old. Doesnt suit the hotel's name, should be more "cozy & green"

8/10 Good

fathzlur

Liked: Staff & service, property conditions & facilities

6/10 Okay

Grace Pui Mun, Singapore

Disliked: Property conditions & facilities
Pleasant; in nice area; need improvements
Ok hotel in nice neighbourhood. Room was large n has proper cupboard which can hang dresses. However it was a let-down as there were only 2 plugs for use in charging laptop n handphones(n one has to take out the lights for that) n the worse is No WIFI in room. Cant stay for work. Lighting is not bright enough for putting on make-up. No space for toiletries above bathroom sink. Hv to pull door firmly closed as the lock didn't catch automatically.

10/10 Excellent

Tony Valentinoe, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
South Jakarta
No cafe beside

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
room is quite small. friendly hotel staff

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Short stay yet satisfied
Stayed one night and was given a smoking room on G floor upon request. The hotel is within a walking distance to Blok M Mall and surrounded by Japanese/Korean food chains. Enjoyed the stay albeit on a short duration. Will definitely come back to stay on this hotel again.

10/10 Excellent

Rayburn, Charlotte, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget hotel at great location
This was a great budget hotel. There were some cosmetic issues in the hallways but the room and social areas were emaculate. The location was good and taxis were always available. I always felt safe when walking around the area. Only negations was the traffic, but that is pretty much all of Jakarta. WiFi was accessible from every room and had some decent speed. Staff does speak some English, just don't expect to have any in depth conversations with them. My only negative was the hotel bar prices seemed a bit high for the area, but that's probably true for any hotel bar.

6/10 Okay

hadi, Singapore

Disliked: Staff & service, property conditions & facilities
50/50
Room was bit small. Very cramp. Not worth the money spent for a night. Toilet sink was rusty. Towels were laundry but not fresh like brand new.

6/10 Okay

Verified traveller

Misscomunication otherwise acceptable hotel
Upon arrival on check in my booking via Exoedia was not in the hotel system.Very annoying that I have to wait till they sort out as tha room was not ready.However rhe staff was very heloful & pleasant so tgat majes our stay meaningful.

8/10 Good

SteveC, Singapore

Liked: Staff & service
Hidden lounge in Mahakam
From a long time "stayer" at the Gran Mahakam, this newly built, modern hotel is ideal for the local I need. Naturally, it is NOT a 5 star experience but it is a place I recommend as "place to sleep" in relative peace. Buffet breakfeast was more than i need, but did include ALL the parts you can expect. Locals (Indonesian's on a visit to JKT) clearly use this hotel more than foreigners but that is NOT a negative. My first stay was good enough to make me question "do I really need to pay 3-5 times more to stay at Gran Mahakam?" The answer is probably not. Lounge and meeting place. 2 levels of spacious lounge and meeting space so suits a gathering of 5-8 people to meet anytime during the day. The staff I encounted (so does not sya ALL staff) were very friendly, excellent "bahasa inglis" (English) and professional. I would recommend this hotel for those who like or need location at Blok M / Mahakam without being in the middle of the hussle surrounds the neighbouring hotels of similar category nearby.

8/10 Good

Terry, Vancouver BC

Liked: Cleanliness, staff & service, property conditions & facilities
Oak Tree Urban very good choice
Very good mid range hotel in a central location. Striking modern building. Helpful and pleasant staff, but a bit disorganized. Good buffet breakfast and a la carte lunch and dinner menu. Unfortunately I had my shirt that I liked torn at the shoulder seam by the hotel laundry staff.

6/10 Okay

bali, india

Liked: Cleanliness, room comfort
close to all hubs
It was satisfied

8/10 Good

Frewy, Auckland

Liked: Staff & service, property conditions & facilities, room comfort
Blok M Mini
Functional small room but ok. Breakfast was fresh and eggs were cooked as I requested them. Bed was comfortable. Walking distance to all of Blok M. ATM’s close by. For just sleeping and leaving in the day this room is a budget special. Was not able to use the bar or the restaurant on the Saturday night due to private functions. I would stay again.

6/10 Okay

tedja, Jakarta

Liked: Cleanliness, room comfort
Nice room, clean, OK breakfast
Location not too close to kemang area, more like the blok M which is an old mall. Need to catch taxi to find food Room was nice clean and suitable for short stay.

8/10 Good

Cheryl, Malaysia

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
New budget hotel
New hotel located near a church. Conveniently close to shopping center, Block M. Lots of food nearby..

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice location

6/10 Okay

Mitesh, South Africa

Liked: Cleanliness, property conditions & facilities
Pretty average
A decent hotel offering value for money but nothing outstanding. Nice breakfast included and close to other good dining options. Rooms are clean and comfortable, although on the small side. A good choice if in jakarta for a short time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
一番ひどいと思うのは、別日にチェックインする上司の為に、ハイグレードの部屋を予約して事前支払いを日本でエキスペディアに済ませていました。しかし、用意されていた部屋は自分と同じ冷蔵庫もない部屋でした。2000円、3泊ので6000円程損した感じです。どうにもならないですが、エキスペディアさんの信頼性にも繋がるので、改善お願いします。次回は、このホテルは使いません。
Stayed 6 nights in Nov 2019

8/10 Good

MANABU

Liked: Staff & service
利便性良し
ブロックM から近いので交通の便でかなり良かったです。
Stayed 6 nights in Oct 2019

6/10 Okay

FUMIHIRO

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方の対応がちても良かったです。部屋も落ち着いた雰囲気でくつろげました。
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Business traveller
The resevation system is not effective and takes so long time to check in with stress.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

寝るだけならOK
寝るだけなら立地はよいので問題なし。 部屋の清掃は行き届いていない。 しょうがない。
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
場所がモールの近くなので良いです。 設備は普通ですが、値段は安いですし、中は比較的きれいです。 ただ運転手に場所を言ってもわからないかもしれません。
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2018

8/10 Good

Jun, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ブロックMにほど近いホテル
ブロックMスクエアに歩いていける距離のホテルです。日本食レストランがたくさんあるので食事には困りません。ホテルも普通に宿泊する分には問題なく清潔です。受付のお兄さんがとてもフレンドリーで面白い人でした。
Stayed 3 nights in Aug 2018

6/10 Okay

Yukio

Liked: Room comfort
ブロックM周辺散策にはもってこい。
ブロックMの中にあり、一方通行だかりで行くまで大変ですがきれいで良いホテルだと思います。朝食も味は良かったと思います！
Stayed 1 night in Feb 2018

8/10 Good

ss, Tokyo, Japan

Liked: Cleanliness, staff & service
アットホームで対応が素晴らしい
良い点: アットホームな雰囲気でスタッフの方の対応が素晴らしい。迅速かつ親切。また、プラザブロックMから徒歩5分〜10分ほどで治安も良い。交通が便利。 残念な点: アメニティはほとんどない。タオルがあるだけと考えてもよいかも。またトイレが詰まったりする。客室の掃除は綺麗なので特に不満はなし。

8/10 Good

Verified traveller

10/10 Excellent

BEOMTAEK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4박 5일 깔끔하면서 저렴한 비즈니스 호텔
출장 때문에 4박 했는데, 깔끔하게 좋았습니다. 에어컨은 약간 덜 시원한 감이 있었지만 전반적으로 나쁘지 않았어요

4/10 Poor

Tetsuya, 日本

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホテルの対応が悪くなっていました。
約1年ぶりの2回目で3泊の滞在で利用しました。1回目とは異なり部屋に冷蔵庫が無くなっていて利用者が少なかったです。フロントの対応が悪くなっていました。チェックアウトの日朝5時にホテルを出るため事前にタクシーとモーニングコールを依頼したのですが、出来ていませんでした。次回は違うホテルにします。

8/10 Good

YONGSUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 좋음

2/10 Terrible

江越, 日本

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
「じゃかるた新聞」無料
従業員は皆フレンドリー。数に限りがあるが「じゃかるた新聞」を無料で配布している。朝食時の良い情報収集になる。

4/10 Poor

キンギョ, マレーシア在住

Disliked: Cleanliness, staff & service, property conditions & facilities
日本食が食べたい人には便利
ホテルの予約を前日にしたため到着したら予約連絡が来てないと言われしかも満室だと・・・。ですが一部屋アレンジしますと通された部屋は・・・狭くてバスルームがタバコくさい部屋でした。唯一良いなと思ったのは静かでベットと枕が自分好みだったのと、シャワールームの水圧が良かったのが救われました。TVは日本のテレビは観れませんでした。また、空港からタクシーで来ましたが迷いに迷い「マカハムホテル」と言ってやっと通じました。マカハムホテルの近くと言わないと立地的に分かりにくいような位置にあります。