6/10 Boleh diterima
Simonette
26 Dis 2025
Tidak sukakan: Kemudahan
Breakfast:
Generally lacks variety
Poor preparation- e.g. super soft rice and oversalted dishes
No sweet treats
No pancake/waffle station
Limited Fresh fruit selection
Very disappointing experience
Rooms
Stained carpet
Stained & discolored linens and towels
Housekeeping didnt
Deliberately watered down hand soap, body wash and shampoo - very cheap
On a very hot day the room the Ac was not turned on even to the highest temp setting - room was musty and humid
Unlike some Holiday inns - no nice air refresher in common areas
Lack of pride in work
Lobby Area
Furnisher worn and unkempt
I observed no staff tidying up in between guest use
Service
The staff was the best aspect of the hotel. Generally good natured. warm and helpful
Overall impression
Management seems invested in cost cutting and it shows everywhere. The quality is subpar for the brand
Simonette
Menginap 1 malam pada Dis 2025