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Citi M Hotel

3.0 star property

Choose dates to view prices

Citi M Hotel provides amenities, such as dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service
The current price is RM102
RM123 total
includes taxes & fees
26 May - 27 May

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includes taxes & fees
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About this property

Citi M Hotel

  • Hotel near Thamrin City Shopping Mall
  • Citi M Hotel provides amenities, such as dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • A round-trip airport shuttle (surcharge), a 24-hour front desk and a banquet hall
    • Luggage storage, 1 meeting room and tour/ticket information
    • Concierge services, a lift and newspapers in the reception
    • Guest reviews say good things about the overall condition
  • Room features
  • All 68 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and free bottled water.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 32-inch LED TVs with cable channels
    • Electric kettles, daily housekeeping and desks

Similar properties

Exterior
Classic Hotel
Central Jakarta
  • Spa
  • Restaurant
  • Air-conditioning
  • Breakfast available
7.8 out of 10, Good, 163 reviews
The price is RM99
RM120 total
includes taxes & fees
28 May - 29 May
Classic Hotel
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: IDR 250000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Citi M Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Citi M Hotel?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Citi M Hotel on 26 May 2026 start from RM102, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Citi M Hotel?

Citi M Hotel doesn't offer parking.

What time is check-in at Citi M Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Citi M Hotel?

Checkout is at noon.

Does Citi M Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 250000 per vehicle applies.

Where is Citi M Hotel located?

Located in Central Jakarta, this hotel is within a 15-minute walk of Merdeka Palace and National Museum of Indonesia. Merdeka Square and Pasar Baru are also within 1 mile (2 km). Jakarta Juanda Station is 21 minutes by foot and Jakarta Gambir Station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

7.8

Cleanliness

7.4

Location

8.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 34 out of 86 reviews
Rating 8 - Good. 32 out of 86 reviews
Rating 6 - Okay. 14 out of 86 reviews
Rating 4 - Poor. 4 out of 86 reviews
Rating 2 - Terrible. 2 out of 86 reviews

Reviews

Verified

8/10 Good

HUY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location in Central that is near everything that a traveller would need. Facilities are dated but well-maintained and managed. Breakfast buffet is pretty good. Staffs are friendly and helpful. I ended up staying here twice before leaving Jakarta.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Warren John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shout out to the Front Desk and F @ B Staff... always friendly and welcoming
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible and so friendly! Evie was especially helpful with everything that I needed. I will definitely be coming back.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Warren John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

stephen

Disliked: Cleanliness, amenities, property conditions & facilities
The photos on Expedia do not match the rooms or their condition. It was all very shabby and rundown. The experience was very disappointing. Even the gym didn't have the equipment in the photos. It seems like they took photos from another hotel and added them to this one. If you stay here you will be very disappointed. The price in no way matches the poor quality. The list is so long. The tv turned on and could not be turned off, etc.. Beware, or as they say in Indonesia Hati Hati
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Hisayuki

Liked: Cleanliness, staff & service, amenities
WIFI was a little slow.
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

patrick

Disliked: Cleanliness, property conditions & facilities
very dirty rooms , cockroaches in our room. very noisy from other hotel guests.the food is horrible.for breakfast cold food almost no choice.choice of rice with some vegetables and mini pieces of chicken with more bone than chicken .the other thing we could choose was bread with a fried egg .i asked if they had fruit they didn't.for drink they only have old coffee and tea that had been standing for hours and water.there was nothing more.we are not fussy eaters but this was so bad and dirty that we ate outside the hotel.we were happy that we only stayed 2 nights. we had no choices our plane was only in 2 days and we had already pay.never ever again in this hotel. stay away from here.
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet sarapan bagus
Stayed 1 night in Dec 2021
Verified

8/10 Good

Bruno

Liked: Cleanliness, staff & service
La chambre est bien avec de bons lits mais ce qui me désole c est qu il y a 2 fenêtres qui ne servent à rien La 1ère fenêtre donne sur un mur noir et la 2ème fenêtre sur le couloir de l’hôtel De plus il est assez dangereux pour les personnes âgées de mettre la douche en plein milieu elles risquent de glisser et se casser la jambe. Il faudrait au moins prévoir un anti dérapant au sol
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Hsien Shu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It worths to book again
Stayed 3 nights in Sep 2019
Verified

8/10 Good

Tad

Liked: Staff & service, amenities
設備は古いが清潔である。タオルが古い、トイレットペーパーの置き忘れなど不備はあったがスタッフの対応が気持ち良い、
Stayed 5 nights in Aug 2019
Verified

6/10 Okay

Michel

Liked: Cleanliness
Disliked: Room comfort

Pas de restaurant à proximité

Shuttle airport payant ?!! Malgré gratuité promise... C'est malhonnête
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort

Preisleistung ist Gut!

Wir waren zwei Nächte dort und dafür war es gut!
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good customer service, easy check in. The room was little small. Tasty food on room service menus.
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok quelques améliorations à faire: rapidité pour nettoyage des chambres. Très bon restaurant
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Efficient lodging in Jakarta

The hotel is very good (considering the price) facilities are basic but OK. Room a bit small but clean. 24 h food service. Well located, but immediate surroundings very poor.
Stayed 2 nights in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located in a bit secluded location. But, very nice, clean and an affordable hotel to stay. The breakfast buffet was very good for which I will give them +1.
Stayed 3 nights in Dec 2018
Verified

4/10 Poor

Fatimah

Liked: Staff & service
Disliked: Cleanliness, room comfort
After the 2nd nite, one of our rm experienced total black dirty water in the wc as well from the sprayed water. Water flow from the sink also very weak. We decided to check out and moved to another hotel as we hv another 2 more nights. Anyway to refund for tje rm with problem?
Stayed 4 nights in Nov 2018
Verified

10/10 Excellent

Nor Afida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lokasi & staff

Lokasi agak tersorok & supir grab agak mencari di mana. Agak jauh dari rumah makan. But staff very helpful & friendly. mau kemana2, staff nya bisa pesan grab. Kamar bagus sekali, makanannya pun enak :) Selesa tinggal di sini. Wifi laju.
Stayed 3 nights in Oct 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

The staff were courteous and the hotel clean
Stayed 7 nights in Jul 2018
Verified

4/10 Poor

emilie

Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible

Près de la station Gambie... seul point positif Sinon, la chambre est sale. La douche est affreuse. Tu prends ta douche sur la toilette. Mal insonorisé. Lit très dur.
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Line

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Stayed 3 nights in Jun 2018
Verified

10/10 Excellent

CHUNGLIANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很好

離紀念碑很近
Stayed 1 night in Feb 2018
Verified

8/10 Good

Anette

Liked: Cleanliness, staff & service, property conditions & facilities

Fräscht hotell med mycket bra läge

och våningsplanen var väldigt nytt och fräscht. Rummet var fint, lite mörkt men helt ok. Badrummet var däremot väldigt trist, ingen avdelare till duschen utan man duschade vid toalettsitsen och det blev väldigt blött överallt och ingen skrapa eller nåt för att torka upp det. Personalen var mycket trevlig och hjälpsam och hade gratis transfer till tågstationen. Restaurangen var ockdå helt ok. Skulle definitivt bo här igen.
Verified

8/10 Good

enny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
since this trip is for business so, it fine for the sort trip, close too the city
Stayed 2 nights in Feb 2018