Swissotel Jadaf hotels

"Luxury and Kindness every way you turn "

"Please be compassionate. There is disruption yet the hotel doen't make me welcome whe "

"camera sempre ordinata e pulita e personale competente"

"The view of Burj Kalifa from the room window was spectacular. "

"Was very nice staying "

"We have been staying at the Palazzo Versace Dubai for the past 14 nights, and due to unexpected flight cancellations, we’ve extended our stay for several more nights, and honestly, that says everything about how exceptional this hotel is. The location is excellent, conveniently situated along Dubai Creek, with easy access to major attractions, while still offering a peaceful and elegant atmosphere. From the moment you enter, the cleanliness and attention to detail are immediately noticeable. Everything is spotless, beautifully maintained, and truly reflects the luxury standard the hotel represents. What makes this place truly special is the outstanding customer service. Every member of the team has been warm, professional, and genuinely caring. A very special thank you to Katrina and Rabab, who have been incredibly kind, sweet, and helpful throughout our stay. They made us feel not just like guests, but truly welcomed and cared for. Housekeeping has also been exceptional. The room is serviced twice daily, with the sheets perfectly arranged, fresh spring water provided, and every detail thoughtfully taken care of. It’s clear they take great pride in their work. This has been a wonderful experience during a stressful travel situation, and the Palazzo Versace team made it comfortable, relaxing, and memorable. I would highly recommend this hotel to anyone visiting Dubai, and I would absolutely stay here again."

"Everything from check in to check out was amazing. Entire staff was always ready to assist in any way. Housekeeping staff made sure our stay was perfect and comfortable. We stayed in room with great palm, pool and beach view."

"The room are spacious but maintenance is spotty with multiple calls to maintenance to change bulbs, fix safe, try to get water pressure, etc. Also many interactions with housekeeping for basic items like the coffee service replenished, extra glasses, tissue, bathroom tissue. While promptly delivered it is an annoyance to have to keep calling over the course of a 2 week stay! The spa is located in a dark and cavernous basement floor. The restaurants we tried were not pleasing and ordering food or drink at the pool is abysmal. The pizza was thrown on the table in a cardboard box and we had to chase down staff to provide napkins and cutlery. During the last week of our stay guests were chased out of pool area at 5PM on the dot so they could set up for a Ramadan dinner every night. Concierge staff with the exception of Kyle who was superb were apathetic and less than knowledgeable when asked for suggestions for restaurants, directions, etc. The Vault, their bar on the upper floor is frequented by prostitutes looking to meet up with the many businessmen that stay at the hotel. The Executive Lounge is like a Lord of the Flies experience with business men elbowing other guests out of the way to secure a table. They may as well have rung a bell because when they say cocktail service is available from 6-8 they aren’t kidding. Don’t try asking at 5:59 or 8:01…..there is zero flexibility or hospitality. The lobby while enormous does not even have a couple of chairs to rest on. "

"Excellent place to stay"