Jackson Spa Hotels

"Great personality in this little gem!! The staff was friendly and knowledgeable about things to do in the area pertinent to my needs...and the bed was wonderfully inviting at the end of a busy day...along with the piping hot shower🙂"

"Staff was all helpful and kind for the most part. Their spa I would not recommend at all. Had a horrible first time experience at a couples massage. Was asked at the beginning of massage if there were problem areas to focus on. I told my therapist my forearms. When I brought up at the end of my massage that my forearms were in pain (because they had not been touched and I didn’t want to be rude) her response was “well I guess you need to get more massages”. The woman my girlfriend had was nice enough though. A lot of rusted areas in my hotel room tub and on the heater. Under the bed had not been vacuumed and I found a child’s toy under there, which further proved it had not been cleaned in a while. My heat stopped working about 11 pm my second night and was promptly taken care of. Outdoor pool and hot tub was nice and I saw staff testing the water on a regular basis which was nice. I’d be willing to stay again if I had to because of the staff, but it would not be my first choice. "

"It was my first time staying at a hotel as an adult, this was for my 21rst birthday. The staff was incredibly friendly and welcoming. "

"Room was very clean and easy access to our room"

"Decor a little outdated. Beautiful view! "

"Best experience ever. Breath taking views. Incredible historic building."

"I’ve been here numerous times over the past few years and have always loved everything about it. However, on this trip, I discovered that we had access to the amenities at their two sister properties, including an indoor pool and two outdoor pools. The other hotels are the Christmas farm inn and Whitney inn at the base of black mountain ski resort. We’ve eaten at both hotels too and we heartily recommend them. We also took the mixology class with James, which was a real treat. Thank you James, Mark, and the entire staff. See u soon. "

"Outstanding property and location."

"Warm room clean spacious "