Hotel Keluarga di Ixtapa - Zihuatanejo

"The hotel is beautiful, and the concierge staff are amazing. The chef’s team is also very friendly and welcoming. The only issue we experienced was theft. We lost a speaker on the first day while our carry-ons and personal bags were being transferred to the room. The next day, my friend also lost $500 in cash after the cleaning service visited the room. Overall, it’s still worth visiting, but I would recommend carrying your personal belongings yourself and keeping all valuables securely locked...

"Todo muy limpio, muy buena atención y una vista preciosa"

"Great boutique hotel to stay at in Playa la Ropa. Rooms were huge with a nice lounge area and came with AC for the hot humid Zihua days"

"Se meten sus mucamas sin permiso a la habitación."

"Excelente lugar para pasar una buenas vacaciones, el personal muy atento la alberca en excelentes condiciones"

"Muy espacioso"

"La habitación muy limpia y excelente servicio"

"One of the best accommodation, every single staff is 5 star !!!"

"I like everything about this hotel"

"We wished we could have stayed longer and we'll definitely be back. Thanks Alex and crew!"

"Todo perfecto lo recomiendo"

"The staff was extremely nice and courteous. Rooms are clean. We weren’t really in the room because we like to be explore but overall good for what it is."

"Casa limpia en general"

"El precio no vale lo que ofrece. Hay más de 8 gatos y todo el hotel huele a caca y orines de gato. Pague 1 habitación para 3 personas y solo me dan una botella de agua de medio litro . Horarios restrictivos para el uso de la alberca. No cuidan a las tortugas marinas. Dejan focos muy fuertes hacia la playa. El agua caliente tarda mucho en salir, desperdician mucho. Mal hotel"

"Great place and just about half a block from Playa Ropa. Staff was very helpful. The room was awesome with nice views from the balcony. I'd stay here again."

"This was a terrible place. I don't recommend it at all especially if travelling with minors. The hotel failed to communicate that they were cleaning the pool with chemicals. There was no sign or notice. We took our children for a early swim when all the sudden our kids started coughing. We got out immediately and the children ended up having a horrible reaction to the pool chemicals. We had to call a doctor due to the rashes. It was a terrible experience for us. Also, the hotel online...

"Staff was extremely helpful on makin my stay worth staying there..."