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Reviews of Yuksel Istanbul Yenikapi

4 out of 5
Yuksel Istanbul Yenikapi
Aksaray Mah., Küçük Langa Cad. No 70, Yenikapi, Istanbul, Fatih

Reviews

7.2

Good

Rating 10 - Excellent. 7 out of 31 reviews" "
Rating 8 - Good. 13 out of 31 reviews" "
Rating 6 - Okay. 6 out of 31 reviews" "
Rating 4 - Poor. 1 out of 31 reviews" "
Rating 2 - Terrible. 4 out of 31 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

bahgat

Liked: Cleanliness, staff & service, property conditions & facilities
The room very small
Stayed 2 nights in Aug 2023

10/10 Excellent

Al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Aug 2023

8/10 Good

Vincent

Travelled with family
Liked: Cleanliness, staff & service, room comfort
YUKSEL HOTEL
The staff were very friendly and helpful as was the manager. Always pleasant and helpful with directions and information. The location is very 'local' ... it felt like you were in a 'neighbourhood' not so much as a tourist location. Local shops were exactly that...not shopping mall or anything. Too far to walk to tourist destinations but lots of yellow cabs buzzing around. The hotel needs a bit of a facelift...especially the carpets in the room and in the corridors Breakfasts were ok, nothing special. Could have been improved with the addition of more fresh fruit rather than 1 plate of sliced oranges. Also, a few pots of yoghurt would have been nice and not difficult to organise. Breakfast taken away on the dot of 10am..so don't be late! Good breakfast if you like lots of olives and cheese! Our room was on the 6th floor so you did get a view of the sea and beyond rather then looking at the local area which looked somewhat in need of an 'improvement' shall we say! The photo of the hotel used as an illustration is of course edited as it is not a stand alone building as the picture suggests. There is a reasonable bar opposite the hotel that did limited food and drinks....definitely felt like you were drinking with people from the 'hood! :)
Stayed 5 nights in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

8/10 Good

TARIQ

Stayed 11 nights in Jun 2022

6/10 Okay

m zahid

Stayed 1 night in Jul 2022

6/10 Okay

Ala-Eddine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, but breakfast was very limited and the area in which the hotel is located is very noisy.
Stayed 6 nights in Dec 2021
Response from İlhan ERER on 4 Jan 2022
Dear Vlaue, Thank you very much for choosing Yuksel İstanbul Yenikapi, we hope you had a memorable stay. taking the time to share your review on .com. we share your deficiencies with us to give you better service I am very happy to see that we have ensured a pleasant and memorable Yuksel İstanbul Yenikapi Hotel experience for you. Your kind comments about the helpfullness of our staff and the location of our hotel .We hope to be your home away from home in Istanbul again in the nearest future... Best Regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located nice hotel, easy access to all the great Istanbul sites and shopping. The staff is extremely helpful, so overall a great experience for the affordable pricing.
Stayed 2 nights in Nov 2020
Response from ILHAN ERER on 9 Apr 2021
Dear Vlaue Guest, Thank you very much for choosing Yuksel İstanbul Yenikapi, we hope you had a memorable stay. taking the time to share your review on .com. we share your deficiencies with us to give you better service I am very happy to see that we have ensured a pleasant and memorable Yuksel İstanbul Yenikapi Hotel experience for you. Your kind comments about the helpfullness of our staff and the location of our hotel .We hope to be your home away from home in Istanbul again in the nearest future... Best Regards, İlhan ERER

6/10 Okay

Bassam

Stayed 1 night in Mar 2019
Response from İLHAN ERER on 13 Jun 2019
Dear Bassam, Thank you so much for writing this nice and polite review. We are happy to love our hotel and recommend. It made us happy to read his beautiful thoughts. We'd like to meet again as soon as possible. Sincerely, General Manager İlhan ERER

6/10 Okay

MohmdAwadallah, Palestine

Liked: Cleanliness
I’m Request water to drink Recebtion tell me , you will pay cash before you take I’m sad The hotel is very good But the staff is bad.
Stayed 2 nights in Aug 2018
Response from İLHAN ERER on 30 Sept 2018
Dear Vlaue Guest, Thank you for choosing Yuksel İstanbul Yenikapi, we hope you had a memorable stay. We loved having you with us and look forward to seeing you again. Do let us know how your stay was, so we can make it even better next time: Thank you for your business&Holidays, loyalty and time. ilhan.erer@yukselistanbulyenikapi.com Warm Regards, Yuksel İstanbul Yenikapı Hotel General Manager İlhan ERER

10/10 Excellent

akram , uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and cline
Stayed 1 night in May 2018
Response from İLHAN ERER on 15 May 2018
Dear Vlaue Guest Akram, Thank you for having taken the time to share your recent stay at our hotel, We are so delighted to read your kind comment regarding our hotel, and our team is honored that you mentioned their kindness since the quality of service proposed to our guests in one of our priorities. We look forward to welcoming you back very soon, Best regards, YUKSEL ISTANBUL YENIKAPI HOTEL GENERAL MANAGER İlhan ERER

8/10 Good

Munther

Liked: Cleanliness, property conditions & facilities, room comfort
Response from General Manager İlhan ERER on 20 Apr 2018
Değerli Misafirimiz, Düşünceleriniz için teşekkür ederiz

2/10 Terrible

Salim

Disliked: Cleanliness, amenities, property conditions & facilities
Très mauvais établissement indigne d’un 4 étoiles. La salle de sport n’est pas une salle de sport mais 3 vélos dans un sous-sol. L’accès au sauna est facturé 20 dollars, alors que cela est sensé être compris dans la réservation!!!! L’établissement est sale et bruyant !! Le hall est un véritables hangar rempli de colis et de valises !! Le ménage est mal fait, le personnel de nettoyage oublie son matériel dans la chambre !! Le quartier est bruyant et loin de tout ! Une honte vu prix !

2/10 Terrible

Ali Berger

Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dålig service
Stayed 7 nights in Jun 2023

10/10 Excellent

Mehmet nuri

Stayed 1 night in Mar 2023

8/10 Good

Deniz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Mohamed

Stayed 4 nights in Dec 2021
Response from İlhan ERER on 4 Jan 2022
Dear Vlaue Guest, Thank you very much for choosing Yuksel İstanbul Yenikapi, we hope you had a memorable stay. taking the time to share your review on .com. we share your deficiencies with us to give you better service I am very happy to see that we have ensured a pleasant and memorable Yuksel İstanbul Yenikapi Hotel experience for you. Your kind comments about the helpfullness of our staff and the location of our hotel .We hope to be your home away from home in Istanbul again in the nearest future... Best Regards,

10/10 Excellent

Moustapha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximité de commerce et du tramway
Stayed 7 nights in Dec 2021
Response from İlhan ERER on 4 Jan 2022
Thank you very much for choosing Yuksel İstanbul Yenikapi, we hope you had a memorable stay. taking the time to share your review on .com. we share your deficiencies with us to give you better service I am very happy to see that we have ensured a pleasant and memorable Yuksel İstanbul Yenikapi Hotel experience for you. Your kind comments about the helpfullness of our staff and the location of our hotel .We hope to be your home away from home in Istanbul again in the nearest future... Best Regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La gentillesse du patron et du responsable de la réception. Ménage tous les jours sauf le dimanche . Petit déjeuner juste correct. Métro a 150 m et tramway a 700 m. Beaucoup de restaurants et supérettes au alentours.l'hotel propose des excursions .
Stayed 17 nights in Jul 2021
Response from ILHAN ERER on 18 Aug 2021
Dears Vlaue Guest, Thank you very much for sharing your review on Hotels .com It is a great pleasure to see that you went home with memorable moments from Yuksel İstanbul Yenikapı Hotel OLD CITY. You made our day with your kind comments. General Manager İlhan ERER

2/10 Terrible

Jean, Suisse

Business traveller
Disliked: Cleanliness, property conditions & facilities
Rien de bon pour les personnes malhonnêtes Wi-Fi qui devrait être gratuit ils ont dit que j’avais 15m’ j’avais même pas droit à mené quelqu’un dans ma chambre .conseil gratuit méfie vous de l’hôtel
Stayed 3 nights in Jan 2020
Response from ILHAN ERER on 15 Jan 2020
Dear Vlaue Guest, Thank you very much for taking the time to share your review on Hotels.com. we share your deficiencies with us to give you better service I am very happy to see that we have ensured a pleasant and memorable Yuksel İstanbul Yenikapi Hotel experience for you. Your kind comments about the helpfullness of our staff and the location of our hotel .We hope to be your home away from home in Istanbul again in the nearest future... Best Regards, İlhan ERER

8/10 Good

Ali

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from ILHAN ERER on 20 Oct 2019
Dear Vlaue Partners, Thank you for choosing Yuksel İstanbul Yenikapi, we hope you had a memorable stay. We loved having you with us and look forward to seeing you again. Do let us know how your stay was, so we can make it even better next time: Thank you for your business&Holidays, loyalty and time.

8/10 Good

Cengiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
War alles gut
Stayed 2 nights in Jul 2019
Response from İLHAN ERER on 26 Jul 2019
Sehr Geehrte Gaeste, Vielen Dank, dass Sie sich für uns entschieden haben. Wir würden uns freuen, Sie wieder zu sehen Mit Freundlichen Grüssen

8/10 Good

Abdul, Amsterdam

Liked: Staff & service
Vlak bij metro station ..kamer was klein.. Niet veel verschillende ontbijten..
Stayed 6 nights in Nov 2018
Response from ILHAN ERER on 26 Nov 2018
Dear Vlaue Guest, Thank you for choosing Yuksel İstanbul Yenikapi, we hope you had a memorable stay. We loved having you with us and look forward to seeing you again. Do let us know how your stay was, so we can make it even better next time: Thank you for your business&Holidays, loyalty and time.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Chambres propres et bien entretenues, sauf l'odeur d'égoût de la salle de bain d'une de nos chambres. Personnel agréable sauf une personne. Pas de sauna, hammam, ni salle de sport comme c'était noté dans les équipements de l'hôtel lors de la réservation. Nous avons posé la question pour le sauna et on nous a répondu qu'il était en réparation...Pas de vue sur mer de la chambre contrairement à ce qui était décrit lors de la réservation
Stayed 7 nights in Oct 2018
Response from İLHAN ERER on 7 Nov 2018
Dear Vlau Guest, Thankyou Very Much Genel Manager İlhan ERER

8/10 Good

A, France, Lyon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel near the historic old city
Stayed 5 nights in Oct 2018
Response from ILHAN ERER on 30 Oct 2018
ears Vlaue Guest, Thank you for choosing Yuksel İstanbul Yenikapi, we hope you had a memorable stay. We loved having you with us and look forward to seeing you again. Do let us know how your stay was, so we can make it even better next time: Thank you for your business&Holidays, loyalty and time.

4/10 Poor

Hhhhyt

Liked: Cleanliness
Disliked: Staff & service
Hotel mal situé il ya en face station des car et des vendeurs de gros
Stayed 7 nights in Oct 2018
Response from İLHAN ERER on 11 Oct 2018
Dear Vlaue Guest, All detail and location are our web page and hotels.com, This is area shopping area Thankyou Very Much General Manager İlhan ERER

8/10 Good

Batuhan Yigit

Liked: Cleanliness, property conditions & facilities, room comfort
Konfor iyi hizmet hafif vasat dışardan ses geliyor
Odada küçük sorunlar olsana genel olarak güzel ve kaliteliydi.Uzakta olsa Deniz manzarası vardı ve önünde başka apartman yoktu ondan önü açık olması ferahlık katıyordu.Odanın konforu iyiydi genel olarak fotoğraflardaki gibiydi.Resepsiyondaki asıl görevli asık suratlı ve ilgisizdi ama diğer genç görevli Güler yüzlü ve ilgiliydi.Kahvaltı yapmadığım için ona yorumum yok.Giriş saatinin 2 olması bana sorun olmadı ama başkasına olabilir.Ama asıl rahatsız edici olan akşam dahil dışarıdan hep araba ve insan sesi geliyor,pencereyi kapatsan bile .Ama genel olarak iyi denilebilir.
Stayed 1 night in May 2018
Response from İLHAN ERER on 2 Jun 2018
Değerli Misafirimiz Batuhan Bey, Yüksel İstanbul Yenikapı Hotel çalışanları olarak, tüm ekibimizin amacı misafirlerimize en üst hizmet kalite standartlarını sunarak memnuniyetlerini sağlamaktır ve bunu gerçekleştirmek için çaba gösteririz. Sizin yorumlarınız ve görüşleriniz, bizim hedeflediğimiz hizmet standartlarını sunabilmemiz adına büyük önem taşıyor. Değerli yorumlarınızı ve görüşlerinizi bizimle paylaştığınız için tekrar teşekkür ederiz. Desteğinizin bizim için çok önemli olduğunu bir kez daha belirtir, sizi tekrar Istanbul'da ağırlamaktan onur duyarız. Sevgilerimizle Yuksel İstanbul Yenikapı Hotel Genel Müdür İlhan ERER

2/10 Terrible

Issam

Disliked: Staff & service, property conditions & facilities, room comfort
Dåligt läge
Bra byggnad i fel område med fel personal som jobbar på köket eller rum service . Personalen var vänliga .Dålig frukost . Mycket dålig område till någon som åker till Istanbul för turist efter som det var långt borta från centrum också från flygplatsen .Dåliga restauranger i området . Området var täckt med arbetare också mycket farligt särskild med barn efter som finns ingen gågatan så man blir tvingad att gå med bilar . Aldrig igen i detta hotell .
Response from İLHAN ERER on 11 Apr 2018
Dear Vlaue Guest Thank you for your feedback General Manager İlhan ERER

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel
Sauberes Hotel mit moderne Einrichtung . Gute Sprachkenntnisse.
Stayed 4 nights in Mar 2018
Response from İLHAN ERER on 13 Apr 2018
Sehr Geehrte Gaste Wir würden Sie gerne wieder in unserem Hotel begrüßen Mit Fruendlcihen Grüssen İlhan ERER

8/10 Good

Melih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017
Response from ILHAN ERER on 28 May 2018
Dear Vlaue Guest Thank you for having taken the time to share your recent stay at our hotel, We are so delighted to read your kind comment regarding our hotel, and our team is honored that you mentioned their kindness since the quality of service proposed to our guests in one of our priorities. We look forward to welcoming you back very soon, Best regards, YUKSEL ISTANBUL YENIKAPI HOTEL GENERAL MANAGER İlhan ERER