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Reviews of Tk Taxim Hotel

Tk Taxim Hotel
Harbiye, Inonu Mahallesi, Cumhuriyet Cd., Istanbul, Istanbul

Reviews

6.6
Rating 10 - Excellent. 7 out of 31 reviews" "
Rating 8 - Good. 9 out of 31 reviews" "
Rating 6 - Okay. 5 out of 31 reviews" "
Rating 4 - Poor. 4 out of 31 reviews" "
Rating 2 - Terrible. 6 out of 31 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Venesa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WARNING!!!! Do not stay at this property! I’m unsure where to begin but il try. Firstly rooms are the size of a shoebox, nothing like the photos. The rooms are dirty AF! We arrived and didn’t stay the first night as we were that disgusted, we had an extra night at our other hotel so we stayed there. We checked in the second night and as soon as you walk in you can feel the unpleasant aura. No pillow case on one of the beds. Half used toilet paper. Holes in the walls, couldn’t close the balcony door. Side table was broken so they tried to hide it by turning in the other way around. Carpet was dirty and severely stained along with the other side table. The toilet seat was also broken along with the drain in the shower. There were also holes in the bed head that were covered up with paper. There was a kettle with no coffee or tea and one paper cup for god knows what. We asked for pillowcases as soon as we got there and never got them. All in all management don’t care, they are FKN rude and basically just want your money. Definitely not a 4 star, more like a 2! When we did complain about all of this they tried to say it was end of busy season and they usually do the repairs when it’s low season which is utter BS! The hotel is falling apart and it’s vile in the extreme! I wouldn’t stay there even if it were for free! Shame on the management for scamming people! Luckily Wotif refunded us half of what we paid as they were ignoring their emails. STAY AWAY PEOPLE
Stayed 5 nights in Sep 2022
Response from General Manager on 26 Dec 2022
Dear Venesa, Allow me to apologize that your recent stay at Tk Taxim Hotel was not to your complete satisfaction. The points mentioned in your review are not typical of the hotel or the service which we seek to provide. I will therefore be discussing the points mentioned, further with the team so as to understand why the flaws in service and product offering may have occurred. Our hotel has been completely renovated after the summer season, and we assure you that you will not experience any of the problems you mentioned. Please contact us in order to offer you a privileged opportunity to compensate for this situation and to assist you.Kindest Regards.Mehtap Karataş

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very very bad
The bedroom is not clean and is not cleaned daily, only the towels are changed.. The room is broken, the lights are not working. The bathroom is dirty and smelly.. Breakfast is nothing, not as in the pictures.. If you ask for something extra for breakfast, you have to pay, for example, fried eggs, you have to pay 5 pounds..
Stayed 3 nights in May 2022
Response from GENEL MÜDÜR on 27 Jun 2022
Dear sir Thank you for taking the time to evaluate us at Trip Advisor, thank you for your continued support to our brand, we are always happy to welcome you.we will take into account your positive and negative criticisms for us. We hope to see you again soon. Sincerely, mehtap karataş

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020
Response from General Manager on 26 Dec 2022
Dear Guest,Thank you for being our guest and for posting your lovely rating. Look forward to welcoming you back at Tk Taxim Hotel.With best regards,Mehtap KARATAŞ

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good room clean and good customer service will visit again
Stayed 1 night in Jan 2020
Response from General Manager- Mehtap KARATAŞ on 19 Dec 2022
Dear Guest,We appreciate the great rating you have posted and look forward to welcoming you back at Tk Taxim Hotel in the future. Best regards.

4/10 Poor

Sul

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service
The hotel does not have a reception lobby for the entrance only and when checking out of the hotel they asked to pay the room value on the grounds that the amount paid for the site did not reach them and therefore I will not be able to leave the hotel until I pay, I refused and asked them to contact the company since I have proof of payment And deduct the amount from the credit card, treating them to live up to 4 stars
Stayed 2 nights in Jun 2019
Response from General Manager on 19 Dec 2022
Dear Sul, Allow me to apologize that your recent stay at Golden Age Hotel Istanbul was not entirely satisfactory. The points mentioned in your comment are not typical of the hotel or the service we strive to provide. So I will discuss the mentioned points further with the team to understand why there are defects in the service and product offering. Best regards

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small yet service was very good Morning breakfast setup was excellent Staff very friendly and courteous
Stayed 6 nights in May 2019
Response from Hotel Reseption on 3 Jun 2019
Dear Customer; Thank you for your nice thoughts. Hope to see you again :)

8/10 Good

Hassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast always same ,, 3 dishes hot food others are all salad and cheese ? other are all OK
Stayed 5 nights in Mar 2019
Response from b on 30 Apr 2019
Thanks for your comment and rating have a nice day. Best regards.

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Thr staff were great and friendly I didn’t like the description of the room in the add was totally wrong The room was facing building under construction which was very disappointed
Stayed 6 nights in Mar 2019
Response from Hotel Management on 30 Apr 2019
Dear Sir, Thanks for the nice thoughts. Hope to see you again

8/10 Good

Reza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In overal it was a really clean hotel with a nice and very friendly staff, Nupelda hotel is like a hotel appartment with the acceptable standards.
Stayed 5 nights in Mar 2019
Response from Mehtap Karataş on 18 Mar 2019
Thank you for your positive comment. It is a pleasure and always will be to welcome you here again. Best regards, hotel magament. :)

10/10 Excellent

Mateja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect holiday experience
We stayed at Nupelda Bosphorus hotel for 8 nights and we are really satisfied with everything. First of all hotel is on a perfect location. Staff is very friendly and helpful and are trying to help you solve any problem that you face. They actually brought our pizza delivery to our room and made sure that we are satisfied with everything. Cleanliness is one of the biggest advantages of this hotel, since everything is perfectly cleaned and since cleaning ladies even helped us to fold our laundry. When it comes to rooms all I can say is that they were absolutely perfect, with enough space for everything. Although we were skeptical about room size, we were really positively surprised, since as I have previously mentioned there is enough space for everything and since everything is modern and new. We also met General Manager who even waited for our taxi with us when we were checking out and talked to us in order to make sure everything was perfect. Overall I would say that this was our perfect stay, which we will always remember. This is by far the best hotel we could have chosen within that price range and we are definitely coming next year in order to relive our perfect trip to Istanbul.
Stayed 8 nights in Feb 2019
Response from OUR GUEST on 12 Mar 2019
NUPELDA BOSPHORUS HOTEL IS VERY THANK YOU FOR THESE BEAUTIFUL COMMENTS. YOUR POSITIVE AND NEGATIVE YOUMS ARE VERY IMPORTANT FOR US. WE HAVE BEEN SATISFIED WITH YOU AGAIN IN OUR AGAIN OUR RESPECT HOTEL MANAGEMENT

8/10 Good

Gol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was too clean and safe and have careness people They are not foolish about the services
Stayed 1 night in Feb 2019
Response from OUR GUEST on 10 Mar 2019
NUPELDA BOSPHORUS HOTEL IS VERY THANK YOU FOR THESE BEAUTIFUL COMMENTS. YOUR POSITIVE AND NEGATIVE YOUMS ARE VERY IMPORTANT FOR US. WE HAVE BEEN SATISFIED WITH YOU AGAIN IN OUR AGAIN OUR RESPECT HOTEL MANAGEMENT

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo
Ótima localização. Atendimento excelente, chegamos antes do horário de check-in e nos acomodaram antes do horário. Parabéns pelo atendimento
Stayed 1 night in Jan 2024

2/10 Terrible

Wahidllah

Stayed 1 night in Dec 2023

10/10 Excellent

Ayse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Aria

Disliked: Staff & service, property conditions & facilities
I was not impressed. The front desk staff was very nonchalant. The room had disgusting sticky floor and stain marks over the table. There was nothing special about this place. Felt more like a run down hostel.
Stayed 2 nights in Oct 2023

10/10 Excellent

Dilan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
temiz ve güzel
Güzel ve temiz bir oteldi her şey için teşekkürler
Stayed 1 night in Jan 2022
Response from GENEL MÜDÜR on 19 Jan 2022
Değerli Müşterilerimiz görüşleriniz bizim için değerlidir. Saygılarımla GM Mehtap KARATAŞ

8/10 Good

TC Onur

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güzel
Gayet başarılı…
Stayed 1 night in Dec 2020
Response from General Manager on 26 Dec 2022
Dear Onur,Greetings from Tk Taxim Holtel. Thank you for your good review of our hotel. We were truly pleased to hear that you enjoyed our hotel and our service. We would love to welcome you back in the nearest future.Kind Regards,Mehtap KARATAŞ

6/10 Okay

Oguzhan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Küçük Hesaplar
Kahvaltı hizmeti alamadık. Akşam girişte kahvaltı 7 buçuk 11 arasında deniliyor. Odaya servis yapılıyormuş orada sıkıntı yok. Odama kahvaltımı istediğimde 8.30 da başlanıyor denildi. Hadi Ona da eyvallah saat 09.06 oldu hala kahvaltı yoktu. Yani kahvaltı hizmeti vermeyeceksen neden insanları kandırıyorsunuz. Akşam oda da tv ile ilgili bir yansıtma işimizin olduğunu belirttik tamam geliyorum dendi , o da gelmedi. Yani bir turizmci olarak hiç tavsiye etmiyorum.
Stayed 1 night in Feb 2021
Response from General Manager on 26 Dec 2022
Sayın Oğuzhan,Tk Taxim Hotelde kalmayı seçtiğiniz için çok teşekkür ederiz, ancak deneyiminizden memnun kalmadığınızı belirtmeniz bizleri üzdü. Gönderdiğiniz derecelendirme ciddi bir şekilde dikkate alınmaktadır. Sizi tekrar ağırlamamız ve sizlere daha iyi hizmet verebileceğimizi kanıtlamamız için bize bir fırsat daha vereceğinizi umuyoruz.Saygılarımızla.Mehtap Karataş

2/10 Terrible

Pablo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Limpieza y servicio deficiente
El desayuno que presentan en las fotos de la web no se parecen en nada a la realidad. De los días que permanecimos en el hotel, dos de estos días no nos limpiaron la habitación ni hicieron la cama.
Stayed 5 nights in Oct 2020
Response from General Manager- Mehtap KARATAŞ on 26 Dec 2022
Estimado Pablo,Permítame disculparme porque su reciente estadía en Tk Taxim Hotel no fue del todo satisfactoria. Los puntos mencionados en su comentario no son típicos del hotel o del servicio que nos esforzamos por brindar. Así que discutiré más los puntos mencionados con el equipo para entender por qué hay defectos en la oferta de servicios y productos. Saludos.

6/10 Okay

Leynia

Disliked: Staff & service
Stayed 3 nights in Aug 2020
Response from General Manager on 26 Dec 2022
Dear Leynia,Thank you very much for choosing to stay at Tk Taxim Hotel, although it was with concern to note that you were not satisfied with your experience. The rating you have posted is taken into serious consideration. Hope you could give us another opportunity to welcome you back and prove that we can serve you better.With sincere regards,Mehtap Karataş

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness
Alles in einem war die Unterkunft für nicht ganze 5 Tage okay. Das Hotel ist ein 4 Sterne Hotel und da erwartet man natürlich auch einiges. Falls jemand länger als eine Woche bleiben möchte oder mit Familie anreist, würde ich dieses Hotel nicht mehr empfehlen. Für Singles oder Pärchen ist es okay. Wir haben unser Zimmer mit WLan gebucht und hatten jedes mal die selben Probleme. Es gab keine Verbindung und das Handy hat sich automatisch vom WLan getrennt. Auf Anfrage mussten wir unsere Handys an das Personal abgeben damit diese dann das WLan freischalten konnten was nur für kurze Dauer funktioniert hatte. Wir haben extra das Zimmer mit verfügbaren WLan gebucht und dann finde ich es natürlich schon eine Frechheit uns noch nicht mal das WLan Passwort zugeben und erst Recht als wir schon mehrmals zum Personal gegangen sind und beanstandet haben das dies nicht funktioniere. Das Frühstück war okay aber auch hier kenne ich anderes von einem 4 Sterne Hotel. Nicht alles war immer frisch und damit meine ich zum Beispiel den verhärteten Rand vom Käse. Unser Zimmer war nicht dreckig aber auch nicht wirklich gereinigt und Klopapier musste man ebenfalls anfragen. Zudem kommt, dass sich Nachts ein unangenehmer Geruch verbreitet hatte der von unserer Toilette kam bzw. von den Abflussrohren. Hier mussten wir Nachts am Empfang anrufen und fragen ob denn alles okay sei. Aber wie gesagt, das Personal war stets bemüht uns zu helfen und war immer freundlich und höflich.
Stayed 4 nights in Feb 2020
Response from Mehtap KARATAŞ on 3 Jan 2023
Lieber Gast, Vielen Dank, dass Sie unser Gast waren und Ihre schöne Bewertung abgegeben haben. Wir freuen uns darauf, Sie wieder im Tk Taxim Hotel begrüßen zu dürfen. Wir möchten, dass Sie wissen, dass wir ständig daran arbeiten, Ihnen einen besseren Service zu bieten.Mit freundlichen Grüßen

6/10 Okay

Iryna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Mehtap Karataş on 3 Jan 2023
Dear Iryna,Thank you very much for choosing to stay at Tk Taxim Hotel, but we regret that you were not satisfied with your experience. The rating you submit is taken seriously. We hope you will give us another opportunity to welcome you again and to prove that we can serve you better. Best Regards.

6/10 Okay

Verified traveller

Liked: Room comfort
Otel lokasyon olarak iyi ancak oda biraz küçük temizlik iyi sayılabilirdi genel olarak yüksek bir beklentiniz olmadan gidebilirsiniz
Stayed 1 night in Jan 2020
Response from General Manager- Mehtap KARATAŞ on 19 Dec 2022
Sayın misafirimiz,Otelimize yapılan tüm yorumları kendimizi değerlendirmek adına bir fırsat olarak görmekteyiz .Geribildiriminiz ekibimizle paylaşılacak olup gerekli aksiyonlar alınacaktır. Sizleri tekrar misafir etmekten mutluluk duyarız. Saygılarımızla.

10/10 Excellent

Soner

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from General Manager- Mehtap KARATAŞ on 19 Dec 2022
Soner bey merhabalar,Nazik değerlendirmeniz için çok teşekkür ederim. Tüm misafirlerimizin geribildirimleri hem kendimizi geliştirmemiz adına bir fırsat, hem de güzel değerlendirmeleriniz emeklerimizin karşılığı. Sizleri tekrar misafir etmekten mutluluk duyacağımızı bilmenizi isteriz. Saygılarımızla.

2/10 Terrible

ENES

Stayed 1 night in Nov 2019

4/10 Poor

Damla

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from General Manager- Mehtap KARATAŞ on 19 Dec 2022
Damla hanım merhabalar, Öncelikle konaklamanızda bizleri tercih ettiğiniz için teşekkür ederiz. Misafir yorumlarına kendimizi geliştirmek adına fazlasıyla önem vermekteyiz. Puanlamanızda eksikliklerimizle ilgili daha detaylı bilgi vermeniz kendimizi geliştirmemiz adına yararlı olacaktır. Sizleri tekrar otelimizde misafir etmek isteriz. Saygılarımızla.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Заказывали делюкс номер на три человека, а заселили в обычный номер и раскладушка в проходе. На все возвражения они сказали, что такого номера, который есть на сайте у них вообще нет в наличии. Не рекомендую этот отель.
Stayed 7 nights in Oct 2019
Response from General Manager on 19 Dec 2022
Уважаемый ann y, Благодарим за то, что вы остановились в Golden Age Hotel. В то же время мы обеспокоены тем фактом, что вы не были удовлетворены своим визитом. Мы очень серьезно относимся к оценке, которую вы разместили и примем ее во внимание. Надеюсь, вы могли бы дать нам еще одну возможность поприветствовать вас и доказать, что мы можем предоставлять услуги лучше. С искренними пожеланиями

4/10 Poor

Suheda

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2019
Response from General Manager on 19 Dec 2022
Dear Suheda, Thank you for taking the time to write and post your review. It is with great concern to note that your stay wasn't perfect due to your point. Your input is being taken into serious consideration and reviewed with our team. Wish you could give us another opportunitiy to welcome you back and prove that we can serve you better. With Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2019
Response from SenolKurnaz on 16 Jun 2019
Dear Guest, Thank you for staying with us at the Nupelda Bosphorus Hotel Taksim. We sincerely hope you enjoyed your visit with us and that we were able to exceed your expectations. We look forward to serving you again when your travel plans bring you back to Istanbul. Best regards Senol Kurnaz

8/10 Good

Mehmet selim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otelin konumu çok iyi,Taksim, Harbiye ve Nışantaşı bölgesi için ideal konumda, çok yeni bir otel, odalar temiz, çalışanlar ilgili, terastaki kahvaltı ve teras çalışanları çok başarılı, sadece otopark yeterli değil, iş seyahati için tavsiye ediyorum.
Stayed 1 night in May 2019
Response from General Manager on 19 Dec 2022
Mehmet Bey merhabalar, Güzel yorumlarınız için çok teşekkür ederiz. Sizlerin geribildirimleri doğrultusunda kendimizi geliştirmek için tüm ekibimizle sürekli çalıştığımızı bilmenizi isteriz. Sizleri tekrar misafir etmekten mutluluk duyarız. Saygılarımızla.

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Point positifs : Nous sommes arrivés sur 2 journées différentes et la navette s’est déplacée les 2 fois à l’aéroport pour venir récupérer chaque personne . L’hôtel est bien placé par rapport au centre ville et monuments. Points négatifs: Dans la chambre il y avait une odeur de canalisation et il n’y avait pas de fer à repasser fratuitemzbg.
Stayed 5 nights in Feb 2019
Response from MEHTAP KARATAS on 8 Mar 2019
Feeling good is important to us. :)