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Reviews of The Pearl Suites

The Pearl Suites
Cihannuma Mah Mehmet Ali Bey Sok, no 4, Istanbul

Reviews

8.8

Excellent

Rating 10 - Excellent. 21 out of 31 reviews" "
Rating 8 - Good. 4 out of 31 reviews" "
Rating 6 - Okay. 3 out of 31 reviews" "
Rating 4 - Poor. 1 out of 31 reviews" "
Rating 2 - Terrible. 2 out of 31 reviews" "

9.0/10

Cleanliness

9.6/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fatemeh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, we received an outstanding service by wonderful people. Our whole trip was so convenient and great thanks to the help and services received at the hotel. The neighborhood is very safe and there is many great restaurants by the water. Access to transportation was alsp amazing we were at a 5 minutes walk to the bus stop and ferry.
Stayed 7 nights in Sep 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean comfortable rooms, delicious breakfast!
Stayed 2 nights in Sep 2023

10/10 Excellent

Jaafar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Modern and clean hotel, breakfast was great and the staff are friendly, welcoming and very helpful. Kid friendly too, had an excellent stay thanks
Stayed 3 nights in Jun 2023
Response from Kubra on 11 Jul 2023
Hello Dear Jaafar;We would like to state that we are very happy for your nice comments.We will be happy to welcome you again on your first visit to Turkey.Regards

10/10 Excellent

Saleh m

Stayed 3 nights in Jun 2023
Response from Kubra on 22 Aug 2023
Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerel

10/10 Excellent

Farhang Seyed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2023

10/10 Excellent

Muhammed

Stayed 1 night in May 2023

10/10 Excellent

CEM, Mission Viejo

Liked: Cleanliness, staff & service, property conditions & facilities
clean
Stayed 1 night in Mar 2023

10/10 Excellent

Suleyman

Stayed 1 night in Mar 2023

10/10 Excellent

Mert Enes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Süper
Muhteşem her şey için teşekkür ederim
Stayed 5 nights in Mar 2023

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Mehdi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This a family managed property. Very clean and organized. Very service oriented. Rooms are clean and renovated. Daily BF was a plus. Nisa, one of the daughters, was super and fast with all requirements.
Response from The Pearl Suites on 21 Jan 2023
Hello Mr. Ghaemi;We would like to state that we are very happy for your nice comments.We will be happy to welcome you again on your first visit to Turkey.Regards.

4/10 Poor

Orcun, Kirkland

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Decent room and large room. Friendly staff. The bed was uncomfortable. Taking a shower was a torture. The water pressure and temperature kept going up and down. At times, it felt like they keep having water outages every other minute...
Stayed 3 nights in Oct 2022

8/10 Good

Maria Luisa

Stayed 6 nights in Sep 2022
Response from Kubra on 6 Oct 2022
"Dear Maria, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely

8/10 Good

HAZIM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff were so helpful and friendly
Stayed 6 nights in Sep 2022
Response from The Pearl Suites on 19 Sept 2022
"Dear Hazım, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely

8/10 Good

HAZIM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff were very helpful and friendly
Stayed 1 night in Sep 2022
Response from The Pearl Suites on 2 Oct 2022
"Dear Hazım, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely

6/10 Okay

Munir

Stayed 6 nights in Sep 2022

10/10 Excellent

Sina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2022

2/10 Terrible

Yousef

Disliked: Cleanliness, amenities, property conditions & facilities
Worst hotel experience ever
Stayed 1 night in Aug 2022
Response from The Pearl Suites on 2 Sept 2022
Hope to welcoming you again

10/10 Excellent

Hamida

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location and staff were exceptionally helpful.
Stayed 4 nights in Aug 2022
Response from The Pearl Suites on 24 Aug 2022
Dear Hamida,Thank you so much for great review.Hope to see you againBest Regards

10/10 Excellent

Enrique

Stayed 3 nights in Jul 2022
Response from Erdem on 26 Jul 2022
"Dear Enrique, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely helpful and out of their way to make our stay comfortable. The pull-out sofa bed worked well for two children
Stayed 2 nights in Jun 2022
Response from Erdem on 10 Jul 2022
"Dear James, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, "

10/10 Excellent

Dilay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal war sehr nett und unser Zimmer war sehr sauber. Das Hotel werde ich bei meiner nächsten Reise erneut besuchen. Der einzig negative Aspekt ist, dass der Weg zum Hotel bisschen unsicher ist und man den Weg sehr steil nach oben laufen muss.
Stayed 2 nights in Mar 2024

10/10 Excellent

Emre Burkay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Just a Roof over the Head, One of the worst in IST
If you just look for “A roof over your head” & still pay 170 €/night, that’s the right place! After some nights, with great disappointment we had to move to another hotel which matched our expectations, with all-Stars! As a highlight; Breakfast was worse than a Youth Hostel! A daily RATION on a plate with some cheese, ham, omelette, yoghurt, little veggie, some cream, honey, fruits were just 4 pieces of melon! You can ask for more! Checked in the room, we noted problems: cluttered shower changed quickly, leaking water hose fixed on 2nd day, “warm” fridge changed on 3rd day after several complaints, not with a new one as owner’s dad promised. They switched it with another room’s, so shifting the problem to another guest, as they said the hotel was full. Sorry for guests who got it! Turkish TV are open, English ch. like CNN/BBC are locked. The day Receptionist changed the batteries in the remote control (!), then promised to ask technicians, but nothing happened. When we asked after 3 days, she replied with an “angry face & tone” that it couldn’t be fixed! Our money is not enough to pay for a 2 English channels! They can always blame on technical problems, as no guest stays long enough to see the truth! Apart from some unfriendly persons, the other floor staff & owner's dad were helpful & friendly. But obviously it’s not enough, if management & receptionist have no education/experience in Hotel & Tourism so to understand & to improve, rather than just counting € & $!
Stayed 6 nights in Oct 2023

10/10 Excellent

Yaren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super schoon hotel en zeer vriendelijk personeel. Fijne locatie (loopafstand centrum Besiktas).
Stayed 4 nights in Sep 2023

6/10 Okay

Anders

Business traveller
Liked: Cleanliness, staff & service
Good location
Stayed 2 nights in Feb 2023

8/10 Good

Asim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal war sehr nett und und hilfsbereit. Die Eigentümer waren sehr bekümmert. Immer wieder gerne!!
Stayed 5 nights in Oct 2022

6/10 Okay

Marjan

Stayed 4 nights in Aug 2022
Response from The Pearl Suites on 22 Aug 2022
Dear Marjan,Thank you for choosing us.Best Regards

10/10 Excellent

Hyunsung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
강력하게 추천합니다!!
상대적으로 넓고, 객실은 침구류를 포함하여 매우 깨끗합니다. 스텝들이 모두 매우 친절하며 부족함이 없는 숙소입니다. 위치도 좋아서 어디를 가든 편히 이동가능합니다. 추천합니다!!
Stayed 3 nights in Jun 2022
Response from Erdem on 23 Jun 2022
"저희 호텔에 대해 좋은 평가를 해주셔서 감사합니다. 머무시는 동안 즐거운 시간이 되셨다니 저희도 기쁘게 생각하며, 조만간 다시 뵐 수 있기를 바랍니다. 감사합니다."