Full-sized fridge, microwave, coffee/tea maker
Check availability

Reviews of Prime Suites

Prime Suites
Mahmutbey Mah., Temel Sk. No:5, Günesli / Bagcilar, Istanbul

Reviews

5.8
Rating 10 - Excellent. 6 out of 32 reviews" "
Rating 8 - Good. 7 out of 32 reviews" "
Rating 6 - Okay. 5 out of 32 reviews" "
Rating 4 - Poor. 5 out of 32 reviews" "
Rating 2 - Terrible. 9 out of 32 reviews" "

5.4/10

Cleanliness

5.8/10

Staff & service

4.8/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Very very disappointed on you after spending 1 hour to find the apartment one I arrived there they told me there are no booking and this is a monthly apartment I am very very angry I had to find another hotel with three times the cost I am going to report you to all government bodies you are not professional dont charge my card or I will report this to the police. 
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
AC was not working, TV not working, furniture in very bad conditions, very dirty bathrooms and floors
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service
It's not clean, and my shower was not working as it supposed to.
Stayed 3 nights in Aug 2019

8/10 Good

Raza, Doha, Qatar

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Size of the rooms is generous. Air conditioning and Cleanliness is poor. Seemingly property is understaffed. Kitchen has minimal utensils. Simplest of requests need to be chased and reminded.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2019

6/10 Okay

Abdurraouf

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noise throughout the nights from the next room up to late night, noise from outside, very load music, people driving cars with speed. No cleaning services in my 4 night stay, although they said cleaning every 3 nights. Not comfortable place to stay in.
Stayed 4 nights in Apr 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Room was dirty and bad smeling
Stayed 1 night in Oct 2018

2/10 Terrible

Alhadigod, Saudi Arabia

Disliked: Cleanliness, staff & service, room comfort
I don't recommend this hotel lacks in everything. No good services, no availabity of things
Stayed 1 night in Aug 2018
Response from Enes on 27 Sept 2018
First of all thank you for your comment. Sorry for the bad experience you've had, We can provide a better service if you forward the problems you find missing. Best Regards

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Service is good, staff are kind ,but location is far from transportation, markets & malls
Stayed 4 nights in Jan 2018

6/10 Okay

Dalia

Disliked: Cleanliness, staff & service, room comfort
Bad service ..
I was very busy and i just use this hotel as a place to sleep at .. I think that's the reason i didn't make a problem with the stuff !!
Stayed 7 nights in Jul 2017

6/10 Okay

Ammar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
OK for price
Although hotel looks newly build but: The sofa in the living room had cigarette burn holes. The air conditionesr could not keep the room cool during afternoon Bathroom sink faucet and shower were broken.
Stayed 4 nights in Jul 2017

8/10 Good

wesaam ghafuri, saudi arabia , makkah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big apartment
Clean and big apartment and near from ataturk airport But very poor breakfast and far away from city center

8/10 Good

Mogi, from USA

Liked: Staff & service, property conditions & facilities, room comfort
Comfortable
suites are very nice and roomy specially for the price, feels like an apartment Close to two huge shopping malls
Response from prime suites crew on 4 Apr 2017
Thank you for your wonderful evaluation.wonderfull people see everything wonderfull.Thanks for your beautiful view. best regards

10/10 Excellent

Manny

Liked: Cleanliness, property conditions & facilities, room comfort
Response from Gokhan on 4 Jun 2016
Dear Our Guest, Thanks for your kind comments. Your satisfaction is our prior importance. We hope we can see you at our facility again asap. Prime Suites Crew

8/10 Good

Expedia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Gokhan on 4 Jun 2016
Dear Our Guest, Thanks for your kind comments. Your satisfaction is our prior importance. We will do our best on your next accommodation again. Prime Suites Crew

2/10 Terrible

A, England UK

Disliked: Staff & service
TERRIBLE HOTEL! Please read this review!
When we arrived at the airport we took a taxi and tried to look for the hotel. We spent 29 MINUTES trying to call them but no one picked up the phone. After 30 minutes we found the hotel by LUCK. When we arrived we sled them why would they not pick up and they said that's the wrong number we called. After that we waited for another 30 minutes for the check in. When we arrived informs of the room he forgot the card so he went to get it. Unless you are in floor 18 and in the last room. He got the card after twenty minutes of looking for the right one and calling another person for it. The next day we asked for the breakfast and they said that we did I not pay for it despite we did. They said we will bring the breakfast to you. After INHE HOUR of waiting they came with the "breakfast" which was basically cheese and bread. We told them to cal for us a large taxi as we were six people with six bags. When we went downstairs I had to pay again as they said I didn't. So I had to pay twice for nothing. We got into the "large taxi" which was for four people and went to the airport. Honestly I would not recommend this to anyone since this "hotel" is terrible. I don't even think it deserves being called a hotel.
Response from Gökhan on 26 Feb 2016
Dear our guest Sorry for everything that you lived on your accommodation. We were opening hotel and we had some problems on those days. We are ready for correction our mistakes. The most important thing is your satisfaction. Be sure that we will do our best for you and your family on your next trip if you choose us again. We will be pleased to see you again and it will be honoured us. Prime Suites Crew

10/10 Excellent

MOHAMAD, Qatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
شكراً لكم
جميلة
Stayed 7 nights in Aug 2019

2/10 Terrible

Adil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

2/10 Terrible

Tufan

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Musa

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

HACI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
süper
Stayed 1 night in Dec 2018

4/10 Poor

Hasan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berbat
Birdaha bu otelde konaklamam. Sıfır konfor. Bence bu bir otel değildi daha çok apart yada 4-5 kişinin kiraladığı oda tarzı gibi birşeydi.
Stayed 3 nights in Nov 2018

2/10 Terrible

Ekaterina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

ADEEB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
بلال.
الاقامة جيدة وخصوصا لطلاب جامعة التن باش.
Stayed 6 nights in Sep 2018
Response from Enes on 27 Sept 2018
Thank you for your interest. Your valuable comments are important to us Best Regards

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Geht schon Aber kein Personal Nich gut klimatisiert
Stayed 1 night in Jul 2018
Response from Enes on 29 Sept 2018
Sorry for the bad experiences you've had, We will deal with these problems as soon as possible

2/10 Terrible

Elmas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Turkan

Liked: Cleanliness, property conditions & facilities

4/10 Poor

Baris

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
لا يفوتك جميل جدا
أكثر من رائعة
Stayed 7 nights in Jul 2017

10/10 Excellent

moath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
جميل جداً ياأصدقاء
اسطنبول مدينه جميلة وهذا الفندق زاد من جمالها .. جميع الخدمات موفره لك من مواقف للسيارات ومسبح وإفطار مجاني .. اما عن التجهيزات فيحتوي كل جناح بالفندق على مطبخ متكامل به مواعين وفرن وغسالة مواعين وغسالة ملابس اما بالنسيه للعاملين في الفندق فتعاملهم يسوده الأحترام .. وكان تسجيل دخولي سريع جداً .. أنصح به جداً .. إن رجعت الى اسطنبول أنا وعائلتي سأسكن فيه مجدداً بإذن الله ..
Stayed 2 nights in Jul 2017

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
سيئه جدا الشقق بعيده التكييف سئ جدا لايوجد تنضيف السعر رخيص لمن معه عائله كبيره ويتحمل عشان السعر لن اكرر التجربه
Stayed 8 nights in Jun 2017