Hotel Mesra Haiwan Kesayangan di Istanbul

"Stayed in a Triple with a Balcony. The room was beautiful, the bathroom had a lovely shower and a small hamam basin, which was a nice touch. Upon arrival at 3:00pm, our room was not yet ready and we thus had to wait in reception for around 15 minutes before being able to check in - this was not a huge inconvenience, but less than ideal after coming off a long flight. Biggest issue was that we were informed by reception that the hotel does not allow guests to order in food, and given the hotel is...

"Step back to 1892 and experience the splendor of the time."

"We decided to stay at this hotel during our 15 hour layover. We arrived in Istanbul after an 11 hour flight and pre-ordered a shuttle to avoid long waits and aggressive taxi drivers. The 25 euro price was steep but worth it for a seamless transition. But it wasn't seamless. It took over 20 minutes for the driver to arrive and we were stuck waiting with poor communication. The room itself was fine. Tiny bathroom and the toilet wouldn't flush in the morning. Since we were leaving the hotel at...

"Staff"

"The restaurant and cafe staff seemed unhappy and the level of service was poor. Only liked the room and bathroom is decent, however had no bath tub or dressing table to get ready. Spa facilities are great. Overall wouldn’t stay again, wasn’t welcomed or made feel special for our wedding anniversary. Has a good Indian restaurant called Madhu’s but the staff doesn’t understand basic English. Poor service too."

"Excellent staff and great breakfast"