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Reviews of Mercia Hotels & Resorts

4 out of 5
Mercia Hotels & Resorts
Yenimahalle Yali Cad.No:54, Kumburgaz-Büyükçekmece, Istanbul

Reviews

7.0

Good

Rating 10 - Excellent. 24 out of 83 reviews" "
Rating 8 - Good. 25 out of 83 reviews" "
Rating 6 - Okay. 11 out of 83 reviews" "
Rating 4 - Poor. 10 out of 83 reviews" "
Rating 2 - Terrible. 13 out of 83 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Taha

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
So bad location and bas services as 4 star hotel
Stayed 1 night in Nov 2022

2/10 Terrible

Roha

Stayed 4 nights in Oct 2022

8/10 Good

Sait

Stayed 2 nights in Aug 2022

2/10 Terrible

Shahzad

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2021

4/10 Poor

Shahzad

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Property is in the middle of no where.
Stayed 8 nights in Oct 2021

4/10 Poor

Emrah

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Aug 2021

8/10 Good

Ralph, London

Business traveller, Travelled with partner
Liked: Staff & service
Enjoyed stay good food. Enjoyed the trip- Thanks Guys
Stayed 5 nights in Aug 2019

10/10 Excellent

Wassim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Gyulten, Sofia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, just like every time.Very kind staff.
Stayed 1 night in May 2019

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
These people can not understand and speak English at all. Had really hard time communicating with them. Smoking smell in all rooms and my baby started coughing because of cigarette smoking. Dirty carpets and weak staff in terms of cleaning. Hotel is located in a very rural area without amy dinning place or public transportation around. The worse thing is , they didn’t have any wifi connection, although it said they have in the website. Do not recommend at all.
Stayed 8 nights in Feb 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
These people can not speak English and do not understand English at all. They have really really weak wifi connection couple of minutes a day. Cigarette smell in all floors and rooms.
Stayed 8 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet good but afar from anything, even to get a taxi
Stayed 6 nights in Sep 2018

10/10 Excellent

Abdulaziz, Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is new and well done, the staff are helpful. The place is quite
Stayed 2 nights in Jul 2018

10/10 Excellent

H, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AA
Only the distance, far little bit from the heart of Istanbul
Stayed 1 night in Apr 2018
Response from Korkmaz Büyükçalık on 2 May 2018
Hello, We have very special place. But, you are right. Our hotel far little bit from the heart of İstanbul. Thank you very much for your comment. Korkmaz Büyükçalık General Manager

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Malzeme bakımı sorun.
Isınma yeterli değil. Pencereler bozuk. Soğuk hava olduğu gibi içeri giriyor. Başka odaya aldılar. Çözmek için. Ama orası da aynıydı. İyi niyet bazen ısıtmıyor. :/
Stayed 1 night in Jan 2024

10/10 Excellent

NURVET

Stayed 1 night in Jul 2023

6/10 Okay

BATIKAN

Disliked: Cleanliness, property conditions & facilities, room comfort
Tekrar gelirmiyim zannetmiyorum
Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sessiz sakin
Otel odaları büyüktü. Manzarası güzel. Sessiz ve sakindi. Çalışanlar da güleryüzlüydü.
Stayed 1 night in May 2023

10/10 Excellent

Atif

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Gülseren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beklentimizi karşıladı çok fazla vaktimiz yoktu ama deneyimlediğimiz gün kadarıyla güzeldi
Stayed 1 night in Mar 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

2/10 Terrible

antje

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
das hotel hat seine beste zeit längst hinter sich. es ist alles verdreckt und kaputt und eigentlich müsste man es schließen.
Stayed 3 nights in Sep 2022

4/10 Poor

Jose

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Las fotos no se parecen en nada al lugar. olor a cigarro por todo el hotel y muy sucio
Stayed 3 nights in Aug 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Decevant
A éviter. Hôtel decevant , en mauvais état et la propreté etait pas terrible. A choisir en dernier recours. La climatisation fonctionnait a peine. Moquette très sale, beaucoup de tâches sur la moquette
Stayed 1 night in Aug 2022

2/10 Terrible

Marco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schlechteste Hotel ever!!!
Habe viel gereis in meinem Leben. So etwas hatte ich noch nie. Konnten kein Wort englisch, nicht mal an der Reception. Sauberkeit?? Wo?? Frühstücksbuffet nicht mal Orangensaft und das Essen war grauenhaft. Der Pool war ok und die Lage auch. Dieses Hotel ist nicht zu empfehlen. Ich würde nicht mal gratis darin wohnen. Wie schon erwähnt, das schlechteste Hotel in meinem Leben.
Stayed 3 nights in Jul 2022

2/10 Terrible

Dalida

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Photo de l hôtel infecte
Hôtel ne veut pas 4 étoiles ! Sale pas de plage privé , sale , nourriture infecte ! Personnel agressive du jamais vu je ne retournerai plus à Istanbul! L hôtel est une arnaque réclamation en cours !!
Stayed 5 nights in Jul 2022

2/10 Terrible

Akif

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

8/10 Good

Zümrüt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

ORÇUN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

2/10 Terrible

Seima

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berbat banyo küf tutmuş iğrenç
Stayed 1 night in Sep 2021

10/10 Excellent

Zeynep

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mükemmel
3 Kız 1 günlügüne Geldik Cok güzeldi havuzu odanın komforu dahil yemekler hersey cok güzeldi.. Cok memnun Kaldık Tavsiye ederiz..
Stayed 1 night in Aug 2021

8/10 Good

Enis

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Puren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kahvaltı dışında her şey mükemmeldi
Her şey harikaydı. Özellikle resepsiyonda çalışanların sorumlu ve yardımsever davranışları kayda değer güzellikteydi. Sadece, kahvaltıda kullandığım bardağı servis yapan çalışanın: odama çıkartmaya izin vermemesi affedilmeyecek bir otel anlayışıydı. İlk kez, bir otelde odaya bardak götüremediği için; şaşırdığımı itiraf etmeliyim.
Stayed 1 night in Feb 2021

10/10 Excellent

Naci

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

Leman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Selim

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Disliked: Cleanliness
Oda temizligi cok kötüydü. Banyoda sabun havlu yoktu
Stayed 1 night in Jan 2020

10/10 Excellent

Eduardo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Me gustó mucho el trato de las personas; muy buena onda los turcos
Stayed 3 nights in Dec 2019
Response from Hatice AKIN - sales & reservation representative on 21 Dec 2019
Dear Eduardo ; we are happy to visit you again :) thank you for your comment

2/10 Terrible

Altug

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rezalet bır otel
Odalarda temızlık yok oncekı mısafırden sıgara kullerı halıda dıruyor halıda onlarca sıgara yanıgı , banyo lavobo gıderlerı takılı dusakabın kırık banyo duvarında sıvrısınek oldurulmus orda duruyor sabah saat 9 da korudorda cok yuksek muzık sesı bu otele dort yıldız demeye bın sayit ıster otopark 25 araclık vale yol yazıl denetlenmeyen oteller cok yazık
Stayed 1 night in Dec 2019

6/10 Okay

Kadri ikbal

Business traveller
Disliked: Room comfort
Stayed 1 night in Dec 2019
Response from Hatice AKIN - satış ve rezervasyon sorumlusu on 19 Dec 2019
İlginiz için teşekkür ederiz :) Görüşleriniz bizim için önemlidir.

10/10 Excellent

Volkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Hatice AKIN-satış ve rezervasyon sorumlusu on 21 Dec 2019
hotelimizi tercih ettiğiniz için teşekkür ederiz . siz değerli misafirlerimizi ağırlamaktan mutluluk duyarız :)

8/10 Good

Erhan

Liked: Cleanliness, staff & service, property conditions & facilities
Fena değil
Çevre olarak yolun diğer tarafında olması dezavantaj. Personel genel olarak güler yüzlü bir ihtiyaca hemen cozum sağlıyorlar. Otel genel olarak temiz. Odalar biraz eski.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2019

6/10 Okay

Zaahr

Liked: Staff & service
Stayed 4 nights in Aug 2019

10/10 Excellent

AKYLBEK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Battal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güleryüz temiz süper hizmet teşekkürü hak etldiyor
Stayed 4 nights in Jul 2019

8/10 Good

Dilek

Liked: Cleanliness, staff & service, property conditions & facilities
Rahat aile oteli
Genel olarak iyiydi konaklamamız. Personel ilgili kibardı. Sadece kahvaltı konusunda eksikliği vardı. Fazla çeşit yoktu.
Stayed 2 nights in Jun 2019
Response from Hatice AKIN on 5 Jul 2019
Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir . Sizleri otelimizde Mercia Misafirperverliği ile tekrar ağırlamaktan mutluluk duyacağımızı belirtiriz.

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uzun yoldan gelirken 5 dk da araştırmadan tuttuğumuz bir oteldi fiyatından dolayı çekincelerimiz vardı ama gerçekten çok başarılı bir otel sabah acaba bugünde kalsak mı demedim değil özellikle sahur için odamıza yapılan servis çok nazik ve başarılıydı. Teşekkürler...
Stayed 1 night in Jun 2019