The hotel staff was great, very friendly and helpful! Room was very clean and was cleaned every day. Complimentary tea, coffee, and water were provided every day. Good modern facilities in rooms. Breakfast was excellent. Made ommlette on request. We had two connecting rooms and an extra bed was provided on request, it was exactly how we needed it. En-suite was nice quality. Security for you room was very good. Additionally, the room was soundproof, which meant peace and quiet for resting. Also, for praying, the Kiblah direction was provided inside of the room. Some good TV channels to watch for adults and kids. Easy check-in and check-out without any hastle.
Access from this hotel was also very good as the Osmanbey underground station was just less than 5 mins walk (that is walking with small children). From Osmanbey, it only takes 15 minutes to get to Sultan Ahmet square/Grand Bazaar etc. Plenty of currency exchange offices nearby. Food places, within 2 mins walking distance.
Only problem was that in the double room the double bed was too big for the room and mattress was soft for the adults. If they change the orientation of the bed this could improve access to all parts of the room. Keeping spare mattresses (firm/extra firm/orthopedic etc.) would greatly improve quality of rest.