Amazing costumer service mr abdullah has 5 starts costumer service and very welcoming staff and mr Yaman as well came to see me during the check out to make sure was stay was comfortable, both mr Abdullah and me Yaman have worn welcoming for the guests and I recommend people who wants to travel to Istanbul to stay that , the location is amazing and very safe place to stay , very clean and everything is available , close to the 2 of the best shopping malls in Istanbul , I really enjoyed my stay