Exterior

Reviews

7.2

Good

Rating 10 - Excellent. 65 out of 154 reviews" "
Rating 8 - Good. 27 out of 154 reviews" "
Rating 6 - Okay. 18 out of 154 reviews" "
Rating 4 - Poor. 18 out of 154 reviews" "
Rating 2 - Terrible. 26 out of 154 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Husham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🇺🇸 It's very cheap and friendly I would recommend it and their breakfast is excellent
Stayed 1 night in Mar 2024
Response from YÖNETİM on 7 Apr 2024
Of course, thank you very much! I really appreciate this sincere advice from you. You loved our breakfast and I'm so glad you shared this experience. We look forward to welcoming you again. If you have any suggestions or feedback, please feel free to let us know. We are always here to provide you with better service.

10/10 Excellent

HAYDAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 8 nights in Feb 2024
Response from YÖNETİM on 7 Apr 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

10/10 Excellent

Ecre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from YÖNETİM on 7 Apr 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

10/10 Excellent

Nassim

Stayed 3 nights in Jan 2024
Response from YÖNETİM on 7 Apr 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

10/10 Excellent

Despoina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from YÖNETİM on 7 Apr 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

10/10 Excellent

Alan

Stayed 1 night in Oct 2023
Response from YÖNETİM on 7 Apr 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

6/10 Okay

Cherik

Stayed 1 night in Sep 2023

2/10 Terrible

Ungureanu

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from YÖNETİM on 7 Apr 2024
Dear Guest,First of all, we are sorry that you were not satisfied with the results of your stay. The comfort and satisfaction of our guests is very important to us and we deeply apologize for the negative experience you had.We will do our best to resolve your issues and improve your future stays. Please, if you can describe your negative experience further, share the details so we can assist you.We hope you give us an opportunity to regain your confidence.Kind regards,Management

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful and my room was clean every day. I will stay again
Stayed 7 nights in Sep 2023
Response from YÖNETİM on 7 Apr 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

2/10 Terrible

Samer

Stayed 6 nights in Sep 2023

2/10 Terrible

Ahmet Gökhan

Stayed 1 night in Sep 2023
Response from YÖNETİM on 7 Apr 2024
Dear Guest,First of all, we are sorry that you were not satisfied with the results of your stay. The comfort and satisfaction of our guests is very important to us and we deeply apologize for the negative experience you had.We will do our best to resolve your issues and improve your future stays. Please, if you can describe your negative experience further, share the details so we can assist you.We hope you give us an opportunity to regain your confidence.Kind regards,Management

10/10 Excellent

Yahya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 4 nights in Aug 2023
Response from YÖNETİM on 7 Apr 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

10/10 Excellent

Shahli

Stayed 7 nights in Aug 2023
Response from YÖNETİM on 7 Apr 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

6/10 Okay

Ismail

Stayed 1 night in Aug 2023
Response from YÖNETİM on 7 Apr 2024
Dear Guest,First of all, we are sorry that you were not satisfied with the results of your stay. The comfort and satisfaction of our guests is very important to us and we deeply apologize for the negative experience you had.We will do our best to resolve your issues and improve your future stays. Please, if you can describe your negative experience further, share the details so we can assist you.We hope you give us an opportunity to regain your confidence.Kind regards,Management

4/10 Poor

Sohaila

Travelled with family
Disliked: Cleanliness, staff & service
The toilet flash was leaking all the times, no toilet paper just had half, there was not any more, left was not working, also the fridge was completely not working,
Stayed 3 nights in Aug 2023
Response from YÖNETİM on 7 Apr 2024
Dear GuestFirst of all, we would like to deeply apologize for the problems you experienced during your stay. Your dissatisfaction feedback is extremely valuable to us and we will do our best to compensate for your negative experience.We will immediately mobilize our teammates regarding the leak in the toilet flush and take the necessary measures to correct this situation. We will also solve problems related to low toilet paper stocks and the refrigerator not working.The comfort and satisfaction of our guests are our top priorities, and to compensate for your negative experience, we would like to offer you a portion of your stay or a discount on your next visit as an apology.We hope you will give us an opportunity to welcome you again and provide you with a better experience.Kind regards,MANAGEMENT

6/10 Okay

Aexandr

Stayed 1 night in Jul 2023
Response from YÖNETİM on 7 Apr 2024
Dear Guest,First of all, we are sorry that you were not satisfied with the results of your stay. The comfort and satisfaction of our guests is very important to us and we deeply apologize for the negative experience you had.We will do our best to resolve your issues and improve your future stays. Please, if you can describe your negative experience further, share the details so we can assist you.We hope you give us an opportunity to regain your confidence.Kind regards,Management

10/10 Excellent

Islom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from YÖNETİM on 7 Apr 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

8/10 Good

Ahmed

Stayed 1 night in Jul 2023
Response from YÖNETİM on 7 Apr 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

2/10 Terrible

Oguzhan

Stayed 1 night in Jul 2023
Response from YÖNETİM on 7 Apr 2024
Dear Guest,First of all, we are sorry that you were not satisfied with the results of your stay. The comfort and satisfaction of our guests is very important to us and we deeply apologize for the negative experience you had.We will do our best to resolve your issues and improve your future stays. Please, if you can describe your negative experience further, share the details so we can assist you.We hope you give us an opportunity to regain your confidence.Kind regards,Management

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly basic but good
Stayed 2 nights in Jun 2023
Response from YÖNETİM on 7 Apr 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service
Client happy
Stayed 2 nights in May 2023
Response from YÖNETİM on 7 Apr 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

10/10 Excellent

MARITZA

Stayed 1 night in May 2023
Response from YÖNETİM on 7 Apr 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

10/10 Excellent

Tommy Rene

Stayed 1 night in May 2023
Response from YÖNETİM on 7 Apr 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from YÖNETİM on 7 Apr 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

10/10 Excellent

Yusuf

Stayed 1 night in Apr 2023
Response from YÖNETİM on 7 Apr 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

8/10 Good

Enes

Stayed 2 nights in Mar 2023
Response from otel yönetimi on 9 Mar 2023
Değerli Misafirimiz,Otelimizde edindiğiniz deneyimlerinizi zaman ayırıp bizimle paylaştığınız için teşekkür ederiz.Dem İstanbul olarak otelimizden aldığınız hizmetten keyif aldığınızı öğrenmekten son derece memnunuz. Sizi en yakın zamanda tekrar otelimizde ağırlamaktan onur duyacağımızı bilmenizi isteriz.Saygılarımla,Hasan YUMUŞAK /Genel Müdür Yardımcısı

6/10 Okay

Emrah

Stayed 1 night in Feb 2023
Response from otel yönetimi on 9 Mar 2023
Değerli Konuğumuz,Öncelikle otelimizde edindiğiniz deneyimlerinizi zaman ayırıp bizimle paylaştığınız için teşekkür ederiz.Odanızda yaşamış olduğunuz pencere sorunu teknik servis ekibine iletilmiştir.Gelişerek ve servis standartlarımızı iyileştirerek devam etmemiz için yapmış olduğunuz geri dönüş bizleri memnun etti.Yapmış olduğunuz değerli puanlamanız ekip üyelerimiz ile paylaşılmıştır ve sizi en yakın zamanda tekrar otelimizde ağırlamaktan onur duyacağımızı bilmenizi isteriz.Saygılarımla,HASAN YUMUŞAK / GENEL MÜDÜR YARDIMCISI

6/10 Okay

MESSAOUD

Stayed 8 nights in Feb 2023
Response from otel yönetimi on 9 Mar 2023
Değerli Konuğumuz,Öncelikle otelimizde edindiğiniz deneyimlerinizi zaman ayırıp bizimle paylaştığınız için teşekkür ederiz.Odanızda yaşamış olduğunuz pencere sorunu teknik servis ekibine iletilmiştir.Gelişerek ve servis standartlarımızı iyileştirerek devam etmemiz için yapmış olduğunuz geri dönüş bizleri memnun etti.Yapmış olduğunuz değerli puanlamanız ekip üyelerimiz ile paylaşılmıştır ve sizi en yakın zamanda tekrar otelimizde ağırlamaktan onur duyacağımızı bilmenizi isteriz.Saygılarımla,HASAN YUMUŞAK / GENEL MÜDÜR YARDIMCISI

2/10 Terrible

Samer

Stayed 8 nights in Jan 2023
Response from otel yönetimi on 9 Mar 2023
Değerli Konuğumuz,Öncelikle otelimizde edindiğiniz deneyimlerinizi zaman ayırıp bizimle paylaştığınız için teşekkür ederiz.Odanızda yaşamış olduğunuz pencere sorunu teknik servis ekibine iletilmiştir.Gelişerek ve servis standartlarımızı iyileştirerek devam etmemiz için yapmış olduğunuz geri dönüş bizleri memnun etti.Yapmış olduğunuz değerli puanlamanız ekip üyelerimiz ile paylaşılmıştır ve sizi en yakın zamanda tekrar otelimizde ağırlamaktan onur duyacağımızı bilmenizi isteriz.Saygılarımla,HASAN YUMUŞAK / GENEL MÜDÜR YARDIMCISI

2/10 Terrible

Tugrul

Stayed 1 night in Jan 2023
Response from otel yönetimi on 9 Mar 2023
Değerli Konuğumuz,Öncelikle otelimizde edindiğiniz deneyimlerinizi zaman ayırıp bizimle paylaştığınız için teşekkür ederiz.Odanızda yaşamış olduğunuz pencere sorunu teknik servis ekibine iletilmiştir.Gelişerek ve servis standartlarımızı iyileştirerek devam etmemiz için yapmış olduğunuz geri dönüş bizleri memnun etti.Yapmış olduğunuz değerli puanlamanız ekip üyelerimiz ile paylaşılmıştır ve sizi en yakın zamanda tekrar otelimizde ağırlamaktan onur duyacağımızı bilmenizi isteriz.Saygılarımla,HASAN YUMUŞAK / GENEL MÜDÜR YARDIMCISI

8/10 Good

Hussein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for busniss trip
Response from otel yönetimi on 9 Mar 2023
Değerli misafirimiz, Vaktinizi ayırarak deneyiminizle ilgili değerlendirme yaptığınız için teşekkür ederiz. Tesisimizden memnun ayrıldığınızı görmek bizleri fazlasıyla mutlu etmiştir. Geri bildirimleriniz işletmemizi daha iyi hale getirmemize yardımcı olacaktır. Dem hoteli tercih ettiğiniz için teşekkür ederiz. Sizleri tekrar misafir etmeyi ümit ederek sevgi ve saygılarımızı sunarız. Hasan YUMUŞAK Genel Müdür Yardımcısı

6/10 Okay

Kole

Stayed 7 nights in Aug 2022
Response from otel yönetimi on 9 Mar 2023
Değerli misafirimiz, Vaktinizi ayırarak deneyiminizle ilgili değerlendirme yaptığınız için teşekkür ederiz. Tesisimizden memnun ayrıldığınızı görmek bizleri fazlasıyla mutlu etmiştir. Geri bildirimleriniz işletmemizi daha iyi hale getirmemize yardımcı olacaktır. Dem hoteli tercih ettiğiniz için teşekkür ederiz. Sizleri tekrar misafir etmeyi ümit ederek sevgi ve saygılarımızı sunarız. Hasan YUMUŞAK Genel Müdür Yardımcısı

10/10 Excellent

Dayana Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022
Response from otel yönetimi on 9 Mar 2023
Değerli misafirimiz, Vaktinizi ayırarak deneyiminizle ilgili değerlendirme yaptığınız için teşekkür ederiz. Tesisimizden memnun ayrıldığınızı görmek bizleri fazlasıyla mutlu etmiştir. Geri bildirimleriniz işletmemizi daha iyi hale getirmemize yardımcı olacaktır. Dem hoteli tercih ettiğiniz için teşekkür ederiz. Sizleri tekrar misafir etmeyi ümit ederek sevgi ve saygılarımızı sunarız. Hasan YUMUŞAK Genel Müdür Yardımcısı

4/10 Poor

Vladimir

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Undeserving of 4 stars
The only good thing is that is close to the Mall of Istanbul. Hotel does not correspond to the number of stars. The bathrooms were not that clean, especially the shower. In both of the rooms lingered the smell of cigarettes.
Stayed 1 night in Jul 2022
Response from otel yönetimi on 23 Jul 2022
Değerli misafirimiz, Vaktinizi ayırarak deneyiminizle ilgili değerlendirme yaptığınız için teşekkür ederiz. Tesisimizden memnun ayrıldığınızı görmek bizleri fazlasıyla mutlu etmiştir. Geri bildirimleriniz işletmemizi daha iyi hale getirmemize yardımcı olacaktır. Dem hoteli tercih ettiğiniz için teşekkür ederiz. Sizleri tekrar misafir etmeyi ümit ederek sevgi ve saygılarımızı sunarız. Hasan YUMUŞAK Genel Müdür Yardımcısı

2/10 Terrible

Ching Man Manny

Disliked: Cleanliness, property conditions & facilities
There’s someone nearly get into my room during the midnight… luckily I have the upper chain locked secured. But I saw someone opened my door. So I left right away Staff is friendly. But the room is small and dirty. The shower room is horrible.
Stayed 1 night in May 2022

10/10 Excellent

Serkan

Stayed 1 night in Mar 2022
Response from YÖNETİM on 7 Apr 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

10/10 Excellent

Yusuf

Stayed 1 night in Feb 2022
Response from YÖNETİM on 7 Apr 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

6/10 Okay

Sukur

Stayed 1 night in Feb 2022
Response from YÖNETİM on 7 Apr 2024
Dear GuestFirst of all, we would like to express our deep regrets for the problems you experienced during your stay. Your dissatisfaction feedback is extremely valuable to us and we will do our best to compensate for your negative experience.The comfort and satisfaction of our guests is our top priority, and we would like to apologize for your negative experience by offering you a portion of your stay or a discount on your next visit.We hope you will give us the opportunity to welcome you again and provide you with a better experience.Kind regards,TO MANAGE

10/10 Excellent

Doganay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hem konum olarak hem hizmet olarak gerçekten mükemmel , Sabah kahvaltı çeşitleri bol . Çalışanlar çok saygılı. Fiyat olarak zaten emsalleri yok çok iyi
Stayed 6 nights in Feb 2022
Response from YÖNETİM on 7 Apr 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

8/10 Good

Anees

Liked: Cleanliness, staff & service
Quite place but need more service in bathrooms
Stayed 3 nights in Feb 2022
Response from YÖNETİM on 7 Apr 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

8/10 Good

BATBOLD

Stayed 1 night in Jan 2022
Response from YÖNETİM on 7 Apr 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean please to stay.
Stayed 1 night in Jan 2022
Response from YÖNETİM on 7 Apr 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

8/10 Good

Mudassir

Stayed 1 night in Dec 2021
Response from YÖNETİM on 7 Apr 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

8/10 Good

Sasha

Liked: Cleanliness, staff & service, room comfort
Decent value hotel- no parking
Good hotel for the price but a little tired/ warn in the room furnishing. BUT excellent value for the price and the reception team were very helpful. NO hotel onsite parking - doesn’t exist . We parked outside on the pavement which was lucky as we had no boot to hide our luggage. We arrived at dark and left early in the morning so can’t comment on the locality.. but suitable local restaurant opposite (cash only) serving decent Turkish family fare which we enjoyed.
Stayed 1 night in Dec 2021
Response from YÖNETİM on 7 Apr 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid during early winter
If you must stay in this area and are tight on money, do stay here, otherwise, it is not an ideal choice. Rooms are not thoroughly cleaned, plenty of mosquitos were encountered, and AC was turned off for the winter for the entire facility so the room was hot and congested. If your body heats up quickly then avoid it during early winters.
Stayed 8 nights in Oct 2021
Response from YÖNETİM on 7 Apr 2024
Dear GuestFirst of all, we would like to express our deep regrets for the problems you experienced during your stay. Your dissatisfaction feedback is extremely valuable to us and we will do our best to compensate for your negative experience.The comfort and satisfaction of our guests is our top priority, and we would like to apologize for your negative experience by offering you a portion of your stay or a discount on your next visit.We hope you will give us the opportunity to welcome you again and provide you with a better experience.Kind regards,TO MANAGE

8/10 Good

Aijaz Bashir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Both staff service and hotel is excellent
Stayed 17 nights in Oct 2021
Response from YÖNETİM on 7 Apr 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT

2/10 Terrible

Veli

Stayed 1 night in Oct 2021
Response from YÖNETİM on 7 Apr 2024
Dear Guest,First of all, we are sorry that you were not satisfied with the results of your stay. The comfort and satisfaction of our guests is very important to us and we deeply apologize for the negative experience you had.We will do our best to resolve your issues and improve your future stays. Please, if you can describe your negative experience further, share the details so we can assist you.We hope you give us an opportunity to regain your confidence.Kind regards,Management

4/10 Poor

Mustafa

Stayed 1 night in Sep 2021

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptiion personnel are very hospitable and ready to take imnediate measures regarding the request of clients. Hotel rooms, bathroom, bed sheets were very clean. Location is very favorable, multiple direct publuc transport to Aksaray, Taksim, and historical site of Istanbul
Stayed 2 nights in Aug 2021
Response from DEM OTEL on 26 Aug 2021
Öncelikle otelimizde edindiğiniz deneyimlerinizi zaman ayırıp bizimle paylaştığınız için teşekkür ederiz. Dem İstanbul Hotel olarak otelimizden aldığınız hizmetten keyif aldığınızı öğrenmekten son derece memnunuz. Yapmış olduğunuz değerli yorumunuz ekip üyelerimiz ile paylaşılmıştır ve sizi en yakın zamanda tekrar otelimizde ağırlamaktan onur duyacağımızı bilmenizi isteriz.

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
0
Stayed 1 night in Aug 2021