All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
🇺🇸 It's very cheap and friendly I would recommend it and their breakfast is excellent
Husham
Stayed 1 night in Mar 2024
Response from YÖNETİM on 7 Apr 2024
Of course, thank you very much! I really appreciate this sincere advice from you. You loved our breakfast and I'm so glad you shared this experience. We look forward to welcoming you again. If you have any suggestions or feedback, please feel free to let us know. We are always here to provide you with better service.
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
10/10 Excellent
Nassim
20 Jan 2024
Nassim
Stayed 3 nights in Jan 2024
Response from YÖNETİM on 7 Apr 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
10/10 Excellent
Alan
4 Oct 2023
Alan
Stayed 1 night in Oct 2023
Response from YÖNETİM on 7 Apr 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
Dear Guest,First of all, we are sorry that you were not satisfied with the results of your stay. The comfort and satisfaction of our guests is very important to us and we deeply apologize for the negative experience you had.We will do our best to resolve your issues and improve your future stays. Please, if you can describe your negative experience further, share the details so we can assist you.We hope you give us an opportunity to regain your confidence.Kind regards,Management
The staff were helpful and my room was clean every day. I will stay again
William
Stayed 7 nights in Sep 2023
Response from YÖNETİM on 7 Apr 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
2/10 Terrible
Samer
12 Sept 2023
Samer
Stayed 6 nights in Sep 2023
2/10 Terrible
Ahmet Gökhan
10 Sept 2023
Ahmet Gökhan
Stayed 1 night in Sep 2023
Response from YÖNETİM on 7 Apr 2024
Dear Guest,First of all, we are sorry that you were not satisfied with the results of your stay. The comfort and satisfaction of our guests is very important to us and we deeply apologize for the negative experience you had.We will do our best to resolve your issues and improve your future stays. Please, if you can describe your negative experience further, share the details so we can assist you.We hope you give us an opportunity to regain your confidence.Kind regards,Management
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
10/10 Excellent
Shahli
23 Aug 2023
Shahli
Stayed 7 nights in Aug 2023
Response from YÖNETİM on 7 Apr 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
6/10 Okay
Ismail
19 Aug 2023
Ismail
Stayed 1 night in Aug 2023
Response from YÖNETİM on 7 Apr 2024
Dear Guest,First of all, we are sorry that you were not satisfied with the results of your stay. The comfort and satisfaction of our guests is very important to us and we deeply apologize for the negative experience you had.We will do our best to resolve your issues and improve your future stays. Please, if you can describe your negative experience further, share the details so we can assist you.We hope you give us an opportunity to regain your confidence.Kind regards,Management
4/10 Poor
Sohaila
Travelled with family
7 Aug 2023
Disliked: Cleanliness, staff & service
The toilet flash was leaking all the times, no toilet paper just had half, there was not any more, left was not working, also the fridge was completely not working,
Sohaila
Stayed 3 nights in Aug 2023
Response from YÖNETİM on 7 Apr 2024
Dear GuestFirst of all, we would like to deeply apologize for the problems you experienced during your stay. Your dissatisfaction feedback is extremely valuable to us and we will do our best to compensate for your negative experience.We will immediately mobilize our teammates regarding the leak in the toilet flush and take the necessary measures to correct this situation. We will also solve problems related to low toilet paper stocks and the refrigerator not working.The comfort and satisfaction of our guests are our top priorities, and to compensate for your negative experience, we would like to offer you a portion of your stay or a discount on your next visit as an apology.We hope you will give us an opportunity to welcome you again and provide you with a better experience.Kind regards,MANAGEMENT
6/10 Okay
Aexandr
19 Jul 2023
Aexandr
Stayed 1 night in Jul 2023
Response from YÖNETİM on 7 Apr 2024
Dear Guest,First of all, we are sorry that you were not satisfied with the results of your stay. The comfort and satisfaction of our guests is very important to us and we deeply apologize for the negative experience you had.We will do our best to resolve your issues and improve your future stays. Please, if you can describe your negative experience further, share the details so we can assist you.We hope you give us an opportunity to regain your confidence.Kind regards,Management
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
8/10 Good
Ahmed
11 Jul 2023
Ahmed
Stayed 1 night in Jul 2023
Response from YÖNETİM on 7 Apr 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
2/10 Terrible
Oguzhan
10 Jul 2023
Oguzhan
Stayed 1 night in Jul 2023
Response from YÖNETİM on 7 Apr 2024
Dear Guest,First of all, we are sorry that you were not satisfied with the results of your stay. The comfort and satisfaction of our guests is very important to us and we deeply apologize for the negative experience you had.We will do our best to resolve your issues and improve your future stays. Please, if you can describe your negative experience further, share the details so we can assist you.We hope you give us an opportunity to regain your confidence.Kind regards,Management
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
10/10 Excellent
Michael
Business traveller
24 May 2023
Liked: Cleanliness, staff & service
Client happy
Michael
Stayed 2 nights in May 2023
Response from YÖNETİM on 7 Apr 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
10/10 Excellent
MARITZA
24 May 2023
MARITZA
Stayed 1 night in May 2023
Response from YÖNETİM on 7 Apr 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
10/10 Excellent
Tommy Rene
19 May 2023
Tommy Rene
Stayed 1 night in May 2023
Response from YÖNETİM on 7 Apr 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
10/10 Excellent
Yusuf
21 Apr 2023
Yusuf
Stayed 1 night in Apr 2023
Response from YÖNETİM on 7 Apr 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
8/10 Good
Enes
5 Mar 2023
Enes
Stayed 2 nights in Mar 2023
Response from otel yönetimi on 9 Mar 2023
Değerli Misafirimiz,Otelimizde edindiğiniz deneyimlerinizi zaman ayırıp bizimle paylaştığınız için teşekkür ederiz.Dem İstanbul olarak otelimizden aldığınız hizmetten keyif aldığınızı öğrenmekten son derece memnunuz. Sizi en yakın zamanda tekrar otelimizde ağırlamaktan onur duyacağımızı bilmenizi isteriz.Saygılarımla,Hasan YUMUŞAK /Genel Müdür Yardımcısı
6/10 Okay
Emrah
24 Feb 2023
Emrah
Stayed 1 night in Feb 2023
Response from otel yönetimi on 9 Mar 2023
Değerli Konuğumuz,Öncelikle otelimizde edindiğiniz deneyimlerinizi zaman ayırıp bizimle paylaştığınız için teşekkür ederiz.Odanızda yaşamış olduğunuz pencere sorunu teknik servis ekibine iletilmiştir.Gelişerek ve servis standartlarımızı iyileştirerek devam etmemiz için yapmış olduğunuz geri dönüş bizleri memnun etti.Yapmış olduğunuz değerli puanlamanız ekip üyelerimiz ile paylaşılmıştır ve sizi en yakın zamanda tekrar otelimizde ağırlamaktan onur duyacağımızı bilmenizi isteriz.Saygılarımla,HASAN YUMUŞAK / GENEL MÜDÜR YARDIMCISI
6/10 Okay
MESSAOUD
12 Feb 2023
MESSAOUD
Stayed 8 nights in Feb 2023
Response from otel yönetimi on 9 Mar 2023
Değerli Konuğumuz,Öncelikle otelimizde edindiğiniz deneyimlerinizi zaman ayırıp bizimle paylaştığınız için teşekkür ederiz.Odanızda yaşamış olduğunuz pencere sorunu teknik servis ekibine iletilmiştir.Gelişerek ve servis standartlarımızı iyileştirerek devam etmemiz için yapmış olduğunuz geri dönüş bizleri memnun etti.Yapmış olduğunuz değerli puanlamanız ekip üyelerimiz ile paylaşılmıştır ve sizi en yakın zamanda tekrar otelimizde ağırlamaktan onur duyacağımızı bilmenizi isteriz.Saygılarımla,HASAN YUMUŞAK / GENEL MÜDÜR YARDIMCISI
2/10 Terrible
Samer
29 Jan 2023
Samer
Stayed 8 nights in Jan 2023
Response from otel yönetimi on 9 Mar 2023
Değerli Konuğumuz,Öncelikle otelimizde edindiğiniz deneyimlerinizi zaman ayırıp bizimle paylaştığınız için teşekkür ederiz.Odanızda yaşamış olduğunuz pencere sorunu teknik servis ekibine iletilmiştir.Gelişerek ve servis standartlarımızı iyileştirerek devam etmemiz için yapmış olduğunuz geri dönüş bizleri memnun etti.Yapmış olduğunuz değerli puanlamanız ekip üyelerimiz ile paylaşılmıştır ve sizi en yakın zamanda tekrar otelimizde ağırlamaktan onur duyacağımızı bilmenizi isteriz.Saygılarımla,HASAN YUMUŞAK / GENEL MÜDÜR YARDIMCISI
2/10 Terrible
Tugrul
13 Jan 2023
Tugrul
Stayed 1 night in Jan 2023
Response from otel yönetimi on 9 Mar 2023
Değerli Konuğumuz,Öncelikle otelimizde edindiğiniz deneyimlerinizi zaman ayırıp bizimle paylaştığınız için teşekkür ederiz.Odanızda yaşamış olduğunuz pencere sorunu teknik servis ekibine iletilmiştir.Gelişerek ve servis standartlarımızı iyileştirerek devam etmemiz için yapmış olduğunuz geri dönüş bizleri memnun etti.Yapmış olduğunuz değerli puanlamanız ekip üyelerimiz ile paylaşılmıştır ve sizi en yakın zamanda tekrar otelimizde ağırlamaktan onur duyacağımızı bilmenizi isteriz.Saygılarımla,HASAN YUMUŞAK / GENEL MÜDÜR YARDIMCISI
Değerli misafirimiz, Vaktinizi ayırarak deneyiminizle ilgili değerlendirme yaptığınız için teşekkür ederiz. Tesisimizden memnun ayrıldığınızı görmek bizleri fazlasıyla mutlu etmiştir. Geri bildirimleriniz işletmemizi daha iyi hale getirmemize yardımcı olacaktır. Dem hoteli tercih ettiğiniz için teşekkür ederiz. Sizleri tekrar misafir etmeyi ümit ederek sevgi ve saygılarımızı sunarız. Hasan YUMUŞAK Genel Müdür Yardımcısı
6/10 Okay
Kole
20 Aug 2022
Kole
Stayed 7 nights in Aug 2022
Response from otel yönetimi on 9 Mar 2023
Değerli misafirimiz, Vaktinizi ayırarak deneyiminizle ilgili değerlendirme yaptığınız için teşekkür ederiz. Tesisimizden memnun ayrıldığınızı görmek bizleri fazlasıyla mutlu etmiştir. Geri bildirimleriniz işletmemizi daha iyi hale getirmemize yardımcı olacaktır. Dem hoteli tercih ettiğiniz için teşekkür ederiz. Sizleri tekrar misafir etmeyi ümit ederek sevgi ve saygılarımızı sunarız. Hasan YUMUŞAK Genel Müdür Yardımcısı
Değerli misafirimiz, Vaktinizi ayırarak deneyiminizle ilgili değerlendirme yaptığınız için teşekkür ederiz. Tesisimizden memnun ayrıldığınızı görmek bizleri fazlasıyla mutlu etmiştir. Geri bildirimleriniz işletmemizi daha iyi hale getirmemize yardımcı olacaktır. Dem hoteli tercih ettiğiniz için teşekkür ederiz. Sizleri tekrar misafir etmeyi ümit ederek sevgi ve saygılarımızı sunarız. Hasan YUMUŞAK Genel Müdür Yardımcısı
4/10 Poor
Vladimir
Travelled with family
12 Jul 2022
Liked: Room comfort
Disliked: Cleanliness
Undeserving of 4 stars
The only good thing is that is close to the Mall of Istanbul.
Hotel does not correspond to the number of stars. The bathrooms were not that clean, especially the shower. In both of the rooms lingered the smell of cigarettes.
Vladimir
Stayed 1 night in Jul 2022
Response from otel yönetimi on 23 Jul 2022
Değerli misafirimiz, Vaktinizi ayırarak deneyiminizle ilgili değerlendirme yaptığınız için teşekkür ederiz.
Tesisimizden memnun ayrıldığınızı görmek bizleri fazlasıyla mutlu etmiştir. Geri bildirimleriniz işletmemizi daha iyi hale getirmemize yardımcı olacaktır.
Dem hoteli tercih ettiğiniz için teşekkür ederiz. Sizleri tekrar misafir etmeyi ümit ederek sevgi ve saygılarımızı sunarız.
Hasan YUMUŞAK
Genel Müdür Yardımcısı
There’s someone nearly get into my room during the midnight… luckily I have the upper chain locked secured. But I saw someone opened my door. So I left right away
Staff is friendly. But the room is small and dirty. The shower room is horrible.
Ching Man Manny
Stayed 1 night in May 2022
10/10 Excellent
Serkan
26 Apr 2022
Serkan
Stayed 1 night in Mar 2022
Response from YÖNETİM on 7 Apr 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
10/10 Excellent
Yusuf
23 Feb 2022
Yusuf
Stayed 1 night in Feb 2022
Response from YÖNETİM on 7 Apr 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
6/10 Okay
Sukur
19 Feb 2022
Sukur
Stayed 1 night in Feb 2022
Response from YÖNETİM on 7 Apr 2024
Dear GuestFirst of all, we would like to express our deep regrets for the problems you experienced during your stay. Your dissatisfaction feedback is extremely valuable to us and we will do our best to compensate for your negative experience.The comfort and satisfaction of our guests is our top priority, and we would like to apologize for your negative experience by offering you a portion of your stay or a discount on your next visit.We hope you will give us the opportunity to welcome you again and provide you with a better experience.Kind regards,TO MANAGE
Hem konum olarak hem hizmet olarak gerçekten mükemmel , Sabah kahvaltı çeşitleri bol . Çalışanlar çok saygılı. Fiyat olarak zaten emsalleri yok çok iyi
Doganay
Stayed 6 nights in Feb 2022
Response from YÖNETİM on 7 Apr 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
8/10 Good
Anees
10 Feb 2022
Liked: Cleanliness, staff & service
Quite place but need more service in bathrooms
Anees
Stayed 3 nights in Feb 2022
Response from YÖNETİM on 7 Apr 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
8/10 Good
BATBOLD
14 Jan 2022
BATBOLD
Stayed 1 night in Jan 2022
Response from YÖNETİM on 7 Apr 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
8/10 Good
Mudassir
24 Dec 2021
Mudassir
Stayed 1 night in Dec 2021
Response from YÖNETİM on 7 Apr 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
8/10 Good
Sasha
9 Dec 2021
Liked: Cleanliness, staff & service, room comfort
Decent value hotel- no parking
Good hotel for the price but a little tired/ warn in the room furnishing. BUT excellent value for the price and the reception team were very helpful. NO hotel onsite parking - doesn’t exist . We parked outside on the pavement which was lucky as we had no boot to hide our luggage. We arrived at dark and left early in the morning so can’t comment on the locality.. but suitable local restaurant opposite (cash only) serving decent Turkish family fare which we enjoyed.
Sasha
Stayed 1 night in Dec 2021
Response from YÖNETİM on 7 Apr 2024
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
If you must stay in this area and are tight on money, do stay here, otherwise, it is not an ideal choice. Rooms are not thoroughly cleaned, plenty of mosquitos were encountered, and AC was turned off for the winter for the entire facility so the room was hot and congested. If your body heats up quickly then avoid it during early winters.
Verified traveller
Stayed 8 nights in Oct 2021
Response from YÖNETİM on 7 Apr 2024
Dear GuestFirst of all, we would like to express our deep regrets for the problems you experienced during your stay. Your dissatisfaction feedback is extremely valuable to us and we will do our best to compensate for your negative experience.The comfort and satisfaction of our guests is our top priority, and we would like to apologize for your negative experience by offering you a portion of your stay or a discount on your next visit.We hope you will give us the opportunity to welcome you again and provide you with a better experience.Kind regards,TO MANAGE
Dear GuestWe are very happy to hear that you enjoyed your stay! It was important to us to create a great experience for you, and your feedback shows that our team's efforts are appreciated.We pay particular attention to elements such as cleanliness, comfort and service quality, and your positive experience shows how successful we are in this regard. We are delighted to know that you are taking full advantage of the opportunities we offer you.We look forward to welcoming you again and will continue to work to offer you the same quality in your future stays.If you have any questions or requests, please contact us without hesitation.Kind regards,MANAGEMENT
2/10 Terrible
Veli
20 Oct 2021
Veli
Stayed 1 night in Oct 2021
Response from YÖNETİM on 7 Apr 2024
Dear Guest,First of all, we are sorry that you were not satisfied with the results of your stay. The comfort and satisfaction of our guests is very important to us and we deeply apologize for the negative experience you had.We will do our best to resolve your issues and improve your future stays. Please, if you can describe your negative experience further, share the details so we can assist you.We hope you give us an opportunity to regain your confidence.Kind regards,Management
Receptiion personnel are very hospitable and ready to take imnediate measures regarding the request of clients. Hotel rooms, bathroom, bed sheets were very clean. Location is very favorable, multiple direct publuc transport to Aksaray, Taksim, and historical site of Istanbul
R
Stayed 2 nights in Aug 2021
Response from DEM OTEL on 26 Aug 2021
Öncelikle otelimizde edindiğiniz deneyimlerinizi zaman ayırıp bizimle paylaştığınız için teşekkür ederiz.
Dem İstanbul Hotel olarak otelimizden aldığınız hizmetten keyif aldığınızı öğrenmekten son derece memnunuz.
Yapmış olduğunuz değerli yorumunuz ekip üyelerimiz ile paylaşılmıştır ve sizi en yakın zamanda tekrar otelimizde ağırlamaktan onur duyacağımızı bilmenizi isteriz.