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Reviews of Comfort Elite Hotels Old City

Comfort Elite Hotels Old City
Mimar Kemalettin Mh Buyuk Haydar Efendi, Sk No 30 Beyazit, Istanbul, Istanbul

Reviews

7.6

Good

Rating 10 - Excellent. 21 out of 69 reviews" "
Rating 8 - Good. 25 out of 69 reviews" "
Rating 6 - Okay. 12 out of 69 reviews" "
Rating 4 - Poor. 6 out of 69 reviews" "
Rating 2 - Terrible. 5 out of 69 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Mahmud

Disliked: Cleanliness, amenities
Not satisfied in this property.
Stayed 2 nights in Dec 2023

6/10 Okay

Mahmud

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mehmet on 6 Jan 2024
Dear guest, thank you so much for your review, We will do our best to improve our hotel, kind regards..

2/10 Terrible

Jackie

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
They will request 25 euros PER NIGHT if you have one extra person! The bathroom door CANT be closed! SO much NOISE from next door, wall Has no insulation and from street and THE LOUD praying from mosque! CANT SLEEP! The lobby and the entries building used Some sort of smell to make it smell better, but it was so strong you’ll start to have a headache. STAY AWAY
Stayed 2 nights in Dec 2019
Response from Mehmet on 15 Dec 2019
Dear guest, thank you so much for choosing comfort elite hotel old city and stay here; firstly i think that you're being a little unfair to us; point one if your reservation sgl or dbl, if you request price adiatonel person you shoul pay the diffrence this is absolutly normal all over the world, this is a city hotel heart of historic peninsula and there are to many mosque every where.. for ambiant loby parfume, ofcourse we will pay atention and if necessary we will change ..You coul call and request quiet room we would do our best for your satisfaction..

2/10 Terrible

Omed

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from mehmet on 2 Oct 2019
thank you, if you share negative things we would try improve.. best regards

10/10 Excellent

Sumayra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort elite hotel is very good value for money
The hotel is in the heart of the city and the room is not big at all but despite that we were fine to share a room with the limited space. Breakfast was ok but I would rather pay for a room only rate next time. The variety is fine for a turkish breakfast but not appealing to us in the morning. The coffee machine makes a good turkish coffee though so that's good. The metro is around the corner with really good connections to the ferry and majority of the tourist attractions. Grand bazaar is a 5 min walk away and there are good restaurants around the corner. The reception staff were very attentive and forthcoming with advise about travelling around istanbul and genuinely concerned about us if we had any issues at all. To be honest I would stay here again purely because of the staff and location of the hotel. Mehmet was fantastic and went out of his way for us. They can speak very good english which helps alot. The locals who live in the area and work in the neighbourhood are very welcoming and helpful, some were willing to close their shops to take us to the correct places when we were a little lost. The hotel is in a safe location despite being warned of pick pocketting in the area. Most places were also fine to accept card payments so we didn't need alot of liras in cash. We chose to walk to a few places and found some hidden gems along the way. I would recommend to skip the bosphorus tour and instead get the ferry to the asian side of Istanbul using an "istanbul kart".
Stayed 4 nights in Aug 2019
Response from mehmet on 19 Sept 2019
hİ, dear guest, firstly i would like to thanks to you staying with us, our priority is make you happy here and giving your money's worth. we are so happy for hear feedback from you. I was very happy to hear you left our hotel happy, thank you so much ..I wish all the best for your heart.. kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2018
Response from mehmet on 9 Feb 2019
thank you so much stay with us, best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time I’ve stayed and it is truest convenient to the grand bazaar and the accommodation is great as well.
Stayed 3 nights in Nov 2018
Response from Mehmet on 30 Nov 2018
dear guest, thank you so much for your kind reviews, best regards

10/10 Excellent

Shanaz, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location,
Very nice hotel, close to everything, grand bazaar, the tram, walking distance to blue mosque. Clean, very good price, breakfast is good too. Memorable stay in Istanbul.
Stayed 6 nights in Sep 2018
Response from Mehmet on 1 Oct 2018
thank you very much for staying at our hotel... best regards..

6/10 Okay

Amal

Liked: Cleanliness, property conditions & facilities
The location is great near beyazit station.the hotel is clean but the rooms are too small for couples also the bthroom was misrable
Stayed 5 nights in Aug 2018
Response from Mehmet on 29 Aug 2018
Dear guest, thank you so much for your valuable review, your feedback is realy important to see our short comings.. kind regards

6/10 Okay

Szilard Zsolt

Liked: Cleanliness, room comfort
Clean rooms, close to city center.
The room was clean and had everything we needed for the city break. It was quite small, but this was mainly due to space constraints, being in the city center. There was also air conditioner. Grand bazaar is 3 minutes away and also the main attractions were just a few minutes away. Receptionists were nice. The only thing, I would complain about, is breakfast. It is served on the roof, in case of nice weather, which is quite nice. The coffee machine was not working all the time, fruit juices were not natural. There was no kind of ham, only one very suspicious mortadella-like pink thing. One day, there were doughnuts, but the waiter was the first eating one. If something was off (obvious things like bread), they did not refill until somebody complained about it.
Stayed 5 nights in Aug 2018
Response from Mehmet on 31 Aug 2018
Dear guest, thank you so much for your review, we will pay attention for the negative aspects, we will do our bet for improve that some kind of dificiencies.. kin regards

6/10 Okay

Mohamid

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2018
Response from Mehmet on 31 Aug 2018
Thank you so much.. best regards

10/10 Excellent

traveller, loveistanbul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location a very comfortable hotel
I recommend this hotel. The staff is very helpful . The rooms are clean. The location is perfect for business and tourism .

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No love at all Will Nevers Google back It is 2 stars
Response from reception clerk on 1 Mar 2017
dear guest, thank you so much for your rewiev,please kindly if you share with us our poor parts we will try to give you better service to your guests with pleasure.. best regards

8/10 Good

Olivier, on world tour

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent choice for the price!
I arrived the day of the riot against the president and didn't notice nothing until we heard jets and helicopters flying right over the neighborhood, was a bit scary that night I must admit, but I still slept very well and the next morning, after the turkish people just went down the street to stop the army, the whole city was totally quiet and empty, until 10-11pm. The hotel itself is very well located, a few steps to the main road, close to the market, 10 minutes from the Blue Mosque. The bed was perfect, bathroom small but ok and there is a save in the room. Breakfast is on the terrace, on top of the building with a fabulous view over the sea.

8/10 Good

Yolanda, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
I've stayed at this Comfort Elite a couple of times now and would recommend it to anyone looking for a deal. It's close to the Grand Baazar and Tram stations, the staff is great and it includes a breakfast and free WiFi.

10/10 Excellent

Lyes, new jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place to stay.
I really like the hotel close to everything (blue mosque, grand bazar and most of the museums).the staff was very nice,, the provide good breakfast, i really enjoy my stay in istanbul.

8/10 Good

Christine, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, helpful staff
Staff were very friendly and helpful throughout our stay from the moment we arrived. Our room was clean and comfortable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, staff friendly and clean
The hotel location is 2 min walk to grand bazaar, 15 min walk hagia sofia and blue mosque. They are literally opposite each other. You can get a cab to taksim square but its difficult during busy hours so best to go there first thing in the morning. The hotel is excellent & staff go out of there way to help you. There is free wifi. The breakfast is ok but you could go without. The tram and bus depot is outside hotel.

6/10 Okay

Verified traveller

Small hotel, convenient location however very very central, traders, night time, noise, etc...tram service is frequent and reliable so can get hotel further n travel to central areas.

8/10 Good

Cheong Kong (Joey), Singapore

Liked: Cleanliness
Good location. Close to shopping and restaurants in walking distance of the hotel. Room was clean. Needs to improve on the breakfast varieties.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, just a short walk to Grand Bazaar and other main attraction areas. Hotel room was clean, bit small but just perfect for me. Bathroom was ok but no curtain so water split into the floor and make the bathroom smell bad. Traditional breakfast was ok. Otherwise, everything is just nice.

10/10 Excellent

huji, philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in good location
Everything looked new. Spacious rooms and bathroom. Very quite at night. Good location, walking distance to the grand bazaar, ay sophia and sultan ahmet. It is a good value for the price we paid.

10/10 Excellent

karissa, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Location is great! Close to Grand Bazar and tram station. You are in the heart of it all! The hotel is very modern and comfortable. Slept great! However if you are sensitive to noise, there is a mosque close by where you will hear the call to prayer, but we didn't find it overly loud. We used the shuttle service and paid 30 euros one way. We missed the driver but he found us quickly after we called the hotel. If you have extra money take the shuttle, however we did the metro on the way home and it was about the same amount of time and only 8 Turkish lira and takes you directly to the airport. I would recommend this hotel and stay here again.

10/10 Excellent

Wasim, M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel - Walking Distance to everything
When booking this Hotel I was a bit unsure about the hotel, but thought I would give it a chance. After staying at this hotel I can say that this was a perfect hotel to stay in. The rooms were fantastic, nicely decorated with a large screen TV with over 500 digital channels. The hotel is walking distance to the grand bazaar and blue mosque. The staff were fantastic they made me and my family feel comfortable and showed us how to get to all the best places easily. I would definetly recommend this hotel to anyone and would stay again when I decide to go back to Istanbul.

6/10 Okay

Eider

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 7 nights in Dec 2023

10/10 Excellent

Dodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

saidoun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023
Response from Mehmet on 14 Mar 2023
Thank u so much for your kind rewiev*** best regards***

8/10 Good

Nemanja

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Die Anfahrt mit einem eigens gebuchten Transfer vom Flughafen aus, war sehr schwierig, da nicht alle Transportmittel in dieser Stadtzone zugelassen sind. Somit mussten wir umsteigen, um von einem in der Stadt zugelassenen Shuttle zum Hotel gefahren zu werden.
Stayed 1 night in Aug 2022
Response from Mehmet on 24 Aug 2022
Hi, dear guest, thank you so much for your review, hope to see you here again, kind regards..

10/10 Excellent

Thomas

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2022
Response from Mehmet on 16 Aug 2022
Dear guest thank you so much for your kind review.. hope to see you again in our hotel, kind regards....

10/10 Excellent

Nabil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021
Response from Mehmet on 3 Nov 2021
dear guest, we are realy grateful for your valuable comments and thank you so much choosing our hotel for your stay, thank you so much and best regards..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zentrale Lage! Frühstück süperb! Klimaanlage funktioniert nicht! Sonst ok!
Stayed 2 nights in Feb 2020
Response from mehmet on 12 Apr 2020
Thank you so much for your comment and stay with us kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Hotel carino. Unico problema odore di fumo in camera
Stayed 2 nights in Dec 2019
Response from mehmet on 5 Jan 2020
dear guest, thank you so much for your review, we well pay atention for negative point, best regards

2/10 Terrible

Diar

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from Nusret on 2 Oct 2019
Dear Mr. Diar Hamid You checked out at 04:00 o'clok in the morning.. We measured your luggages together..We kept you cheese in the our private fridge..You told me I liked your hotel, Everythins was very exellent.. If I came to ıstanbul city again, I would stay this hotel when you left the hotel..But You gave points to our hotel 2.. Be h Please write to us what you did not like in the hotels..Be honest please when you talk to people face or write here true . Best regards

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 5 nights in Sep 2019
Response from mehmet on 19 Sept 2019
Hi, dear guest, thank you so much, staying with us.

6/10 Okay

Margit, Pocking

Travelled with partner
Liked: Cleanliness, staff & service
Sitzgruppen vor dem Hotel laden ein, ganz toll ist es bei angenehmen Temperaturen vor dem Hotel zu sitzen und das Treiben in Istanbul zu beobachten (es ist eine Seitenstraße, daher auch ruhiger). Der Frühstücksraum ist leider im Keller und eng bestuhlt. Die Badezimmer sind geräumig und geschmackvoll. Das Personal ist freundlich und hilfsbereit.
Stayed 6 nights in Jun 2019
Response from mehmet on 17 Jul 2019
dear guest thank you so much for your review, your comment is really important for us, best regards

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Ontbijt is slecht : kleine stukjes gesneden stokbrood ! Vieze koffie uit een apparaat ! Geen vriendelijke personeel in keuken . Zeer weinig tafels met stoelen . Bedden zijn wel hard en veel lawaai dus je slaapt niet goed . De locatie is perfect en personeel receptie zijn wel vriendelijk ,behulpzaam en doen hun best.
Stayed 5 nights in Jun 2019
Response from mehmet on 2 Jul 2019
Dear guest, thank you so much for your feedback, we will do our best for improve negative aspects.. best regards

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Apr 2019
Response from mehmet on 25 Apr 2019
Dear guest, thank you so much,staying with us,best regards..

8/10 Good

Sami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Mar 2019
Response from Mehmet on 16 Apr 2019
Thank you so much staying with us, best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Dec 2018
Response from mehmet on 9 Feb 2019
thank you so much for stay with us best regards

4/10 Poor

OSCAR

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2018
Response from Mehmet on 5 Jan 2019
dear Sir&madam; thank you so much for your kind interest and staying with us. We apologize for not providing your saticfaction, i wish you write down negative things we would try to improve.. best regards, yours sincerely..

6/10 Okay

Amal

Disliked: Staff & service
جيد
الخدمه سئه جدا الاغطار غير جيد
Stayed 6 nights in Aug 2018
Response from Mehmet on 5 Sept 2018
Thank you so much for your review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018
Response from Mehmet on 31 Aug 2018
thank you so much.. best regards

8/10 Good

Volkan

Liked: Cleanliness, staff & service
Banyo duşa kabin çok kuçuk
Otel konum olarak gurultulu biryerde . Temizlik olarak hijenik,banyo buyuk sorun.cok kucuk duşa kabin . Su dışarıya akıyor bırıken su koku yayıyor ..
Stayed 3 nights in Aug 2018
Response from Mehmet on 29 Aug 2018
Değerli misafirimiz, zaman ayırıp yorum yaptığınız için öncelikle çok teşekkür ederiz, banyo ile ilgili sorun ilgili şikayetiniz yönetimimize iletilmiştir, Saygılarımızla

8/10 Good

KAPTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018
Response from Mehmet on 31 Aug 2018
thank you so much.. kind regards

8/10 Good

moussa

Liked: Cleanliness, property conditions & facilities, room comfort
this hotel for me it's ok but the breakfast i beleive and as hotel inspector should be no mere the 2 star hotel.
Stayed 1 night in Jul 2018
Response from Mehmet on 29 Aug 2018
Dear guest, thank you so much for your review,we will pay atention to your breakfast comment.. kind regards

10/10 Excellent

Rami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
مكان استراتيجي
مكان استراتيجي..نظافة الفندق..الخدمة ممتازة..بوفيه الإفطار جيد..
Stayed 3 nights in Jul 2018
Response from Mehmet on 29 Aug 2018
Dear guest thank you so much for your review, hope to see you again best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Istanbul time
Very comfortable, nice area

10/10 Excellent

Hychem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil tres accueillant, personnel souriant et chaleureux. Hotel a proximité de tout. A recommander et pourkoi pas a refaire

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good
Service was superb, water bottles were offered and they even bring water to your room. Breakwast was limited turkish but taste good. Room was little but looks good. However they need to maintain rooms more, shower was not working correctly and was not properly attached to wall, sink was leaking, lock was constantly not working ok. Overall decent and very good for its price!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
En el cuarto se escucha los ruidos de la calle y los sonidos de los demás cuartos.
Stayed 2 nights in Apr 2018