Hotel Dekat Island Park

"language barriers--we speak English only"

"The Property was not kept up. It needed some TLC .The Property."

"The hotel was clean convenient but old staff very helpful. Breakfast not the best. WiFi did not work."

"Really nicely updated property!!"

"Very clean environment Friendly staff Family friendly facilities"

"Room we received had ceiling leak and moldy smell. Bed was awfully uncomfortable and bathroom shower was dirty. Curtains were torn and dirty. Very disappointed and would not ever stay here again."

"This was my 3rd stay in this hotel. Each time it has been clean, terrific staff, great breakfast, nice beds etc. This is the best hotel in St.Charles. Also great area to walk to shopping."

"Property is going through a remodel"

"It was clean, didnt really see much staff but seemed sufficient and it worked!"

"It was very quiet. The aesthetics are very nice. Room was comfortable and clean. Cool in-room amenitiese such as a t.v. in the mirror which was cool to utilize while bathing. There is a good amount of parking available with easy access to the highway. Its 7 minutes from the Chicago Premium Outlets, 12 minutes from The Fox Valley Mall and nearby several eateries. The staff was welcoming and accomodating. The only thing I didn't like was the cafe food (past the bar and breakfast resturant). The...

"Whole place smelled awful, there was a bug in the room, very sketchy people"

"Our stay was wonderful! Everything nice and clean. Staff was wonderful!"

"The room was clean. There was no staff. We were greeted by a kiosk, foreigner that I couldn’t understand. The parking was good. The air-conditioning was poor because there were people smoking outside and the smoke was coming into the room so it smelled terrible of cigarettes. The property was filthy dirty. The inside of the whole carpeting were dirty. The parking lot was dirty. The only thing that was clean there was my room, but the bathtub was questionable."

"Ok...the Good, tha Bad, and the Ugly. It's apt... The Good - The staff is WONDERFUL. Everyone was truly kind, professional, and accommodating. The Bad - The walls are THIN. it's not great for light sleepers The Ugly - The room was DIRTY. Hairs from the previous people all over the bathroom. Grimy floors. DIRTY"

"Customer Service was Superb.."

"First the room was clean, and the staff is very helpful and friendly. Andrew was particularly welcoming and sincere. Some things I haven’t seen in other reviews: first, if you are in the back of the building, you will hear the train all day and night, second the building itself is older, and in need of repair in places: the A/C unit is very loud, and so is the mini fridge, and third the hotel is not in the best location. There’s a lot of construction, and while I felt safe, it’s really just a...

"The bathroom was dirty and had hair left behind."

"Pretty comfortable place"

"Recommend it."