Reception

Reviews of Regalodge Hotel

3.5 out of 5
Regalodge Hotel
131, Jalan Raja Ekram, Ipoh, Perak

Reviews

8.2

Very good

Rating 10 - Excellent. 32 out of 86 reviews" "
Rating 8 - Good. 37 out of 86 reviews" "
Rating 6 - Okay. 11 out of 86 reviews" "
Rating 4 - Poor. 4 out of 86 reviews" "
Rating 2 - Terrible. 2 out of 86 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

MD SHANURRUZZOHA

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice small hotel. Staff were friendly, easy to checkin. Room was clean, cozy and aircon was in order. The toilet wall paper not so nicely done as wear off. Once you shower, the whole toilet flood with water. A bit of flies in the toilet, like those you find near banana. Toilet have all the things you need like toothbrush, hairnet, shampoo etc. Room was clean up daily. Breakfast was good. Had Nasi Lemak, roti prata, noodles, bread with jam, coffee/tea, fruits etc. Go anywhere by grab was cheap average life 5 ringget
Stayed 3 nights in Apr 2024

8/10 Good

Low

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel is okay and nice to stay. Price is reasonable.
Stayed 3 nights in Apr 2024

6/10 Okay

Thi Sao

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The toilet got urine smell, need to switch on the toilet fan when go inside the room. The pillow and blanket sheet so dirty, a lot of black colour.
Stayed 1 night in Feb 2024

10/10 Excellent

Wing Keung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Ryosuke

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Jessey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the hotel is well-maintained and the rooms are clean and comfortable. It was not difficult getting to the hotel too. I'd prefer if the front desk staff were more knowledgeable about the dining choices near the hotel instead of giving a familiar place to them. The bathroom floor lining seemed to be peeling off and at certain areas it felt slippery. The bathroom was clean nonetheless. The staff at the restaurant can be better trained and organise the seating area better. Instead of saying, "You have to wait at the lobby," it is better to say, "Please wait at the lobby while I prepare / organise a table for you." The food choice was adequate and tasty. Overall the experience was pleasant and I would come stay at this hotel again.
Stayed 2 nights in Dec 2023

10/10 Excellent

MOHD ZULFADLI BIN MOHD

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2023

8/10 Good

Kenneth

Stayed 2 nights in Dec 2023

6/10 Okay

Teresa

Liked: Cleanliness, staff & service
The location is pretty convenient to eateries. Eateries open late into the midnight (fortunately), such that we can hv late "dinner" when our coach arrived beyond expected time. The 24hr convenient store was also near. Eventhough the hotel is near these places, eateries and karaoke lounges, it was tucked slightly away from these noisy shops. And positioned facing away, hence the noise pollution wouldn't travel to the building. The limestone restaurant (in the hotel) also served nice and decent priced food. Good variety too. Great for dining in. - room provides ironing board, mini fridge, slippers, coffee, toiletries incl. toothbrushes, some international channels. The negatives are: - room has musty smell. Although it's clean. - toilet seats cracked. So we can't use it, else risking being injured by it. - shaver mirror looks like going to drop. - they uses wallpapers for toilet wall and floor. Nice idea, but need replacing, as it's peeled. - bath tubs needs proper cleaning. - shower water flow was a little weak. - my room 445 was below a function room. When the staffs were clearing up, can hear noisy dragging of furniture after the event. - there's great priced spa in the hotel, use vouchers provided at hotel lobby. But the location was bad, opposite a lounge. Super noisy. Go there before 1pm, should be good.
Stayed 3 nights in Dec 2023

6/10 Okay

Aldrin Wai Loong

Travelled with group
Liked: Staff & service
Disliked: Amenities
Room and toilet need to be upgraded as quite dated and stained. Breakfast quality can be improved as well. Staff are nice and location is good.

6/10 Okay

gurmeet

Travelled with family
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2023

4/10 Poor

Shaun

Stayed 5 nights in Nov 2023

2/10 Terrible

Jimmy

Disliked: Cleanliness
Not good
Stayed 2 nights in Nov 2023

8/10 Good

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Regalodge is in a very central area of Ipoh. Walkable to restaurants and shops.
Stayed 1 night in Oct 2023

8/10 Good

Augustine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

Kian Tai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Accessible to many eateries and shopping centres.
Stayed 6 nights in Aug 2023

8/10 Good

Chi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is helpful and kind. The only thing I don't really enjoy is the shower. It seems to be broken as I cannot switch from bath to tower.
Stayed 2 nights in Jul 2023

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Fong Chee

Travelled with partner
Liked: Staff & service
The staff are very friendly and helpful. Parking is a challenge, but the security guard helps a lot in notify us and also look after our parking problem. (a to the guards) The breakfast is good. We are happy with that too.
Stayed 3 nights in Jul 2023

10/10 Excellent

SARIMAH

Liked: Cleanliness
Stayed 3 nights in Jul 2023

6/10 Okay

Chong King

Disliked: Cleanliness
Stayed 1 night in Jul 2023

10/10 Excellent

Indrawati Karim

Liked: Cleanliness, staff & service, property conditions & facilities
Staff polite & attentive. Downside: limited parking.
Stayed 2 nights in Jun 2023

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Older hotel with some room renovations. Good location. Good restaurant. Good water pressure in shower. Bed was comfortable and AC worked well. Internet was spotty.
Stayed 2 nights in May 2023

8/10 Good

PUVANASHELVAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2023

8/10 Good

Chin Han

Travelled with partner
Liked: Cleanliness, staff & service
Value for money but a bit outdated
Stayed 1 night in Apr 2023

10/10 Excellent

Lock San

Stayed 1 night in Feb 2023

2/10 Terrible

Yuichiro, Singapore

Disliked: Cleanliness, amenities, property conditions & facilities
There’s a lot of bugs around the bed. Incredible.

10/10 Excellent

FOOK KHIANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money. Great chef with v good food! A v clean hotel!
Stayed 2 nights in Dec 2022

6/10 Okay

Norita

Disliked: Amenities, property conditions & facilities
Fairly ok. The reception staff are friendly/ courteous. Has bathtub which is rare nowadays for the rate. Didn’t like to wait almost an hour for the room to be ready(4pm). Pillows didn’t look clean. Inconvenient - No sockets at bedside for charging phones, etc - Only one at far end for kettle. Limited parking slots. Outside of hotel area parking is dark at night. Driving into town on Sunday will be hassle due to road narrowing due to a Pasar tani nearby or some sort that stretched almost 1km.
Stayed 1 night in Nov 2022

8/10 Good

Amirul

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
affordable and convenience
Stayed 1 night in Oct 2022

8/10 Good

sk

Liked: Cleanliness, staff & service
Value for money...
the room need more up-keeping. a bit run down. and the housekeeping are too noisy talking ACROSS the corridor. a bit annouying...
Stayed 3 nights in Oct 2022

8/10 Good

Goh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return
Ok hotel. Nearby town
Stayed 2 nights in Sep 2022

10/10 Excellent

Winnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 2 nights in Jun 2022

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well cooked breakfast and helpful staff
Stayed 1 night in Jun 2022

10/10 Excellent

Fook Khiang

Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Ok for a couple of nights stay
Hotel is a bit dated although it has undergone some refurbishment . Complimentary Breakfast offered which was ok . Good for basic stay . the cafe ( Limestone) does offer reasonable and value for money western cuisines , if you want a change from the typical hawker / coffee shop offerings which are within a stones throw away from the hotel .
Stayed 2 nights in Mar 2022

10/10 Excellent

Kamri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bmw hybrid car owners can charge their cars
Stayed 1 night in Mar 2022

8/10 Good

Rashid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient Good breakfast
Stayed 1 night in Jan 2022

8/10 Good

Shaikh Ahmad Hilmy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

CHRISTOPHER

Stayed 1 night in Dec 2021

10/10 Excellent

KHAIRUL IZWAN BIN

Stayed 1 night in Nov 2021

10/10 Excellent

Azlina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bilik yg besar,anak2 pun suka..mmg recommended 👏👏👍
Stayed 1 night in Oct 2021

8/10 Good

DING

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

8/10 Good

Ca Hoe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, except two things: 1. Breakfast order was to be made a day prior and food was delivered as room service, which was fantastic especially during this period. However, kitchen was too "frugal" on the portion size, and on my plate I received only six baked beans given as part of the American breakfast. I was alone for the trip and resorted to eating the entire breakfast-for-two as packaged during my stay, all by myself. 2. Whenever I took a shower, I sang to Katy Perry's Hot N Cold.
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price
Good deals & include breakfast
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy stay
Reasonable price. Helpful staff. Will consider returning in my next trip.
Stayed 2 nights in Feb 2021

4/10 Poor

Darvinesh

Disliked: Staff & service, property conditions & facilities, room comfort
Bedding type and staff service
I booked queen size room but received 2 single bed attached room number 434. Receptionist never inform about this to me. I paid for queen size room not twin single bed both are different prices. I only realise about this during check out time. When check out I asked to receptionist name Lukman, he replied to me how u know , his answer was freaking weird and he told me in future to remark or stated there I want a queen size bed. What is this I don’t understand. I paid for queen size room not twin so why should I put a remark like this . Not logic at all . It nonsense and that person don’t have a common sense. Pls furnish to me about this. I need an explanation on this ASAP .
Stayed 2 nights in Dec 2020

10/10 Excellent

Mohammad Faisal

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUperb
👍👍👍
Stayed 4 nights in Sep 2020

4/10 Poor

Chew

Disliked: Cleanliness, staff & service, property conditions & facilities
Is my first time also my last time stay
The hotel prarority for dinner customer. It reserve alcar for the dinner's customer. Hotel customer need to parking out from hotel. And car park no enough to park.
Stayed 1 night in Aug 2020