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Reviews of OYO 721 Silibin Times Inn Hotel

2 out of 5
OYO 721 Silibin Times Inn Hotel
5, Jalan Pusat Perniagaan Silibin 2, Pusat Perniagaan Silibin, Jalan Jelapang, Ipoh, Perak

Reviews

8.0

Very good

Rating 10 - Excellent. 4 out of 14 reviews" "
Rating 8 - Good. 7 out of 14 reviews" "
Rating 6 - Okay. 2 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

shammen

Liked: Staff & service, property conditions & facilities
Ok
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jan 2020
Response from OYO on 28 Jan 2020
Hi,Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you soon with a pleasant experience. Regards, Kevin

10/10 Excellent

Jerry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please do indicate that there will be deposit required amd also the amount as i did not had cash and have to book taxi to withdraw money.thank you
Stayed 1 night in Oct 2019
Response from Zara on 26 Oct 2019
Thank you for rating us, Jerry! We have duly noted your feedback and ensure better services in the future. Regards, Zara

8/10 Good

Malathi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly. Every feedback was given sufficient attention and was corrected immediately where possible. I felt like nome
Stayed 1 night in Oct 2019
Response from Zara on 24 Oct 2019
Hi, Malathi! Delighted to see you liked our services. Keep this love coming :) Regards, Zara

2/10 Terrible

Maha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever
I check in for 2 pax but all items given for 1 pax such as towel , toiletries. The heater not working properly. Aircond is not cold at all. They never change the bedsheet. No housekeeping done before we check in. The room was very2 dusty. I’m really feel disappointed with condition of this hotel room overall.
Stayed 1 night in Aug 2019
Response from Zara on 1 Sept 2019
We regret that the stay turned out to be an average one Maha ! We’ve updated the feedback and the issues that troubled you up within our team and they’re working on it. Request you to take this as an off case, this is definitely not how we serve our guests. Hope to have another chance soon so we can make it up to you by an amazing stay ahead. Regards, Zara

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good of conditions
Stayed 1 night in Aug 2019
Response from Zara on 14 Aug 2019
Thanks for your kind and lovely words, The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays as well. Regards, Zara

10/10 Excellent

Koay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
good
Stayed 1 night in Jun 2019
Response from Cheshta on 29 Jun 2019
Love to hear this, Koay! It’d be great if you can spread the word among your circle. Have a pleasant day ahead :) Regards, Cheshta

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Simple, air con was ok, got a call from yr office confirming my booking.
Stayed 1 night in Jun 2019
Response from Cheshta on 26 Jun 2019
Hi, Delighted to see you liked our services. Keep this love coming :) Regards, Cheshta

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good environment for a reasonable price.
Stayed 1 night in Apr 2019
Response from Barbara on 15 May 2019
Delighted to hear your words of praise. We’ll ensure to provide a consistent service in the future as well. Have a pleasant day ahead :) Regards, Barbara

10/10 Excellent

Suresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
Good satisfied
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2018
Response from ZEN Rooms on 21 Sept 2018
Dear Guest, Thank you for the feedback! We are very sorry for any inconvenience occurred during the stay. Obsession with providing an outstanding customer experience at the lowest prices is what sets ZEN apart from most budget hotels. We hope to see you again and provide you with better experience. Best regards, Bella

8/10 Good

anna, kl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok for budget hotel
the room was ok, acceptable for a cheap rate of rm78. clean sheets and toilet, the floor was a bit sticky,,maybe due to the floor cleaner they used.other than that, all was ok and quite a pleasant stay
Stayed 1 night in Dec 2017
Response from Janne on 10 Jan 2018
Thank you for feedback...and do come back again for stay. Have a good day.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Is okay, not too bad, just they didnt provide tissue and hair dryer
Stayed 1 night in Dec 2017
Response from Janne on 13 Dec 2017
Thank You for stay and feedback.

8/10 Good

HAMIAZRIM

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2017
thank you for for stay and feedback.