Premium bedding, in-room safe, desk, iron/ironing board

Reviews of Omni Severin Hotel

4 out of 5
Omni Severin Hotel
40 West Jackson Place, Indianapolis, IN

Reviews

8.4

Very good

Rating 10 - Excellent. 604 out of 1089 reviews" "
Rating 8 - Good. 220 out of 1089 reviews" "
Rating 6 - Okay. 135 out of 1089 reviews" "
Rating 4 - Poor. 77 out of 1089 reviews" "
Rating 2 - Terrible. 53 out of 1089 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

robert

Liked: Cleanliness, staff & service
Nice attentive staff. Rooms could use some updating and noisy heat/cooling.
Stayed 2 nights in Mar 2024

6/10 Okay

James, Niles

Travelled with group
Liked: Cleanliness
Disliked: Amenities
The parking situation is wrong. Only have Valet parking which I understand being in a downtown area, but the pricing was too high for there being very little other choices.
Stayed 3 nights in Mar 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Garrett

Travelled with family
Liked: Staff & service, property conditions & facilities
Room was clean. Entire hotel was very nice. Evan at the front desk was wonderful. Parking garage was easily accessible and the bar staff was lovely as well. All around great experience.
Stayed 1 night in Mar 2024

8/10 Good

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed at this location multiple times. This time around we did have a few issues— with the restaurant being under construction there was a snafoo getting breakfast at the bar. And the bathroom in our room really needed updating. Our bellhop did tell us that by next year, all bathrooms should be remodeled. The staff are all A people and we do look forward to staying here again with the updates.
Stayed 2 nights in Mar 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

Kevin

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Just a worn down property. Old carpets and walls. Dirty. Kind of sad. Omni should be keeping this up better. Nice old building in downtown Indy. Beds are worn and lumpy. Had to ask few times to replace soaps and towels. Not the best
Stayed 4 nights in Mar 2024

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy & friendly. We were able to also check in an hour early! We were close to everything we needed and the location is super walkable and safe. We enjoyed our stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Adam

Travelled with partner
Liked: Property conditions & facilities
Very nice place Great staff had no problems whatsoever thanks again!
Stayed 1 night in Mar 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Great location!
Stayed 1 night in Mar 2024

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel, but is one of the few connected to the convention center with a pool. Biggest gripe was that we had to ask for shampoo/soap/etc because none was left for us.

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the Combine and use of facilties for our group
Stayed 3 nights in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Sweet

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing!!
Stayed 2 nights in Feb 2024

6/10 Okay

Julie

Travelled with family
Liked: Staff & service
The lobby was fabulous and fancy but the actual rooms were kinda rundown for the price. Staff was great. Carpets in hallway were old. Tub was dingy but I think it was just old instead of unclean.
Stayed 1 night in Mar 2024

4/10 Poor

Toni

Travelled with family
Disliked: Staff & service
The staff took our luggage at check in and said they would bring it to our room. We waited for 45 minutes before my husband went back to the lobby and found out luggage still sitting in the same place and the only thing that was said was oh they must have forgotten about you. That is not acceptable
Stayed 1 night in Feb 2024

8/10 Good

Brenton

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Nice place need some renovation
Stayed 2 nights in Feb 2024

4/10 Poor

Sandra

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was very outdated. Bathroom had no exhaust and the wallpaper looked like it was bubbling. TV was not function properly. At check in the staff didn’t give us the proper card to enter building (after hours) and access the pool/fitness center. We booked a two queen and a pull out couch, but when we arrived to our room it was only a two queen. They did give us a rollaway cot at no additional cost. Just unpleasant over all stay.
Stayed 2 nights in Feb 2024

8/10 Good

Keri

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Friendly and helpful staff. We stayed for our high school state championship game. It was an easy walk to Gainbridge Fieldhouse. The staff was very accommodating for all our needs. I will stay here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff clean safe downtown
Stayed 1 night in Feb 2024

10/10 Excellent

John

Stayed 1 night in Feb 2024

8/10 Good

Shron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how every staff member was ready to assist us during our stay.
Stayed 3 nights in Dec 2023

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated the time I was there, everything we wanted was in the vicinity.
Stayed 2 nights in Jan 2024

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room! Comfy bed and pillows. Staff was top notch!
Stayed 2 nights in Feb 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Feb 2024

10/10 Excellent

Kendall

Stayed 1 night in Feb 2024

4/10 Poor

Cynthia

Travelled with family
Water was shut off due to construction from 10pm-5 am. Then we had no hot water due to boiler issues.
Stayed 2 nights in Feb 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was a great location and had great amenities.
Stayed 2 nights in Jan 2024

10/10 Excellent

william j

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Feb 2024

8/10 Good

Christi

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
What I loved about this hotel was the people. The employees made this hotel. They were extremely friendly and personable. The hotel was clean, but needs updating. They were having water maintenence the night we arrived and we did not have water that night, which made it difficult since we arrived late. The next morning it took 20 minutes for the water to get somewhat hot, that made it frustrating to start the day off right. Food at 1913 was good.
Stayed 3 nights in Feb 2024

10/10 Excellent

Mark

Stayed 1 night in Feb 2024

10/10 Excellent

Michael Keith

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel to stay at.
Stayed 3 nights in Jan 2024

10/10 Excellent

Mark

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Nice place, close to stadium and restaurants, will definitely stay again.
Stayed 1 night in Jan 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun
Stayed 1 night in Dec 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nostalgia
Stayed 1 night in Dec 2023

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Mika A

10/10 Excellent

Charles, Louisville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and polite.
Stayed 1 night in Jan 2024

4/10 Poor

DENISE

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Was extremely looking forward to staying in downtown Indy for the first time. Check in with easy. Staff was awesome. Enjoyed the lounge for drinks before dinner. Unfortunately went to hell after that. Got back into the room about 11 PM when trying to fall asleep, right outside, our window is a huge air conditioning or heater element. Noise was to much to get any sleep. Between the outside noise of the unit fans and the in room unit was impossible to sleep longer than 20 mins at a time. Sorry for the review just wanted to be honest, would contemplate staying here again just not in this part of the building :(..
Stayed 1 night in Jan 2024

10/10 Excellent

William

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place. The only thing is that it was very cold in dining area.
Stayed 2 nights in Jan 2024

10/10 Excellent

Nick

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Rosa

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2024

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Karla

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Mark, Pleasant Lake

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the old hotel. Our room was showing its age a little bit, but felt clean and comfortable. The staff service was excellent.
Stayed 1 night in Jan 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fantastic and clean. Friendly staff and it was close to the football stadium which made the walk in the cold weather quite easy.
Stayed 2 nights in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Tonya, Peru

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024