Independence and Mango Creek Hotels with Swimming Pool

"The room was a disappointment given the price point. The sliding glass door on one-side was shattered, one of the bathroom windows was also broken, the left sliding glass door wouldn’t lock and or close ( eventually fixed) the sofa and comforter cover were both stained. I felt that my complaints were met with frustration by the front desk staff. I actually considered leaving for $473 a night I was frustrated all solutions were a take away, we-booked an ocean view with a king bed, we were offered 2 doubles garden view. The positive was the food and bar manager that listened and at least offered us a free dinner! Most of the team were exceptional "

"Staff was welcoming, kind, helpful and respectful "

"Do not stay at this hotel. The resort is nice, but they double-charged for my room. I paid Expedia for the room, but the resort charged me again. Both the resort and Expedia are refusing to issue a refund. If you want to risk theft, this is the place to stay."

"Outstanding staff! We stayed in one of the treehouse rooms and it was super nice! It was a very short walk through beautiful shrubs and plants to get to restaurant, pool and beach. We loved having our own porch & hammock. "