Hotel Dekat Immersion Spa

"Stayed on the 37th floor and took an elevator down to the casino. During this experience the elevator fell from the 37th floor to the spa then came to an abrupt stop. An advisory message was then announced saying that the elevator was having issues and to press the call help button. Upon pressing the button, nothing happened. Eventually the doors opened and we were able to get off at the spa level. Staff were advised and it did not seem that much was done."

"Clean room, staff friendly , and great atmosphere "

"Rooms were very clean. However, the shower set up is weird as the shower has a half glass wall and it looks nice it does not keep the water inside the stall. We had to use multiple towels to remove the puddles in the bathroom."

"Perfect location. Good accommodation. Breakfast options were not that good. Apart from that, our stay was good."

"Break menu was fresh and child care was excellent "

"Perfect no problem"

"The elevator was extremely small and could barely fit our family of 5 with our bags. The room was not clean, no microwave, iron or even Kleenex in the room. Parking garage is very small and always full. Beds were small and uncomfortable. The heat/air conditioning unit was broken. Would not stay here again. "

"Close to everything, rooms all smell like cigarettes and Marijuana"

"The room and the property were very dirty and poorly maintained. We did not even stay the night due to uncleanliness of the property and the room. Don’t stay there."

"Desayuno Fresco "

"Good"

"My family and I had a very good stay. It was a very good trip."

"below average"

"Atmósfera, front desl service, Coffee shops, bars and dinner restaurants."

"Room was dirty and out dated . No TV in the bedroom . My son found pizza under his bed from previous guest and candy wrappers in the draws . There were only big towels no wash clothes . We paid too much money a night for this and left one night early . They also advertised ocean view . No view of the ocean a view of the parking lot . For this price expected much more . Horrible experience . "

"Todo muy bien y limpio fue muy agradable la estadía "

"The pillows need to be replaced and they use cheap Toilet paper. But the hotel was nice "

"Smell"

"The villa was great. The maintenance of the grounds and hallways needs improvement. I would stay here again."

"Great for large families or groups. Very clean. Good communication. Very smooth."