"Lovely hotel after numerous visits here excellent location not far from airport but not on flight path.Staff have always been extremely helpful and friendly. Lovely rooms and very comfortable beds and showers with good pressure.Food always good here with plenty of choice and never a problem with sickness here.Overall a very good hotel at a very reasonable price "
"The Marina single street is full of restaurants and each of them eager to get your business, food is mediocre in all Egypt unless you go to a 5 star hotel restaurant. The Blue Bay beach is relaxing and very small. I bought an excursion in the hotel and paid in US dollars and had to cancel due to being sick and they returned only half of what I paid. The strange thing was that they never gave me any receipts, not at the begining, nor at the end."
"Its was a horrible stay i booked my mum and dad in who are 63 and 71. The room they were first given was very very far away fro everything, as per the hotel.com app the hotel has parking available. This is untrue they had to park their car on the road side. The room was dirty.
When they approached the hotel staff initially they were incredibly rude and told my parent they had to come back after 3pm which was several hours later.
This is not the kind of service anyone would expect from this or any hotel. When we asked for a refund we were told we will not be given a refund which was not ok as we were very disappointed. We will never be going back to this hotel"