Hotel berdekatan Hunnington Place Shopping Center

"Scheduled a 4-day stay, had a family emergency the first night and they wouldn't refund me for 3 nights! Not even one refund. Terrible customer service. Couldn't get the manager on the phone for 3 days. Showers are terrible. "

"Front desk was super helpful and polite. Room is quite clean. I would stay again. "

"Not really "

"I made a reservation Expedia told me to be there to check in the next day . When I got there they were closed. I had a family emergency so I couldn’t spend the rest of my afternoon stalking the internet going from Expedia to birch suites to figure out why they were close although I did try reaching out to Expedia with no results . So trip cancelled went home . Next day birch suites said since I had made the reservation thru Expedia then they were the ones that had to change my reservation date...

"Stayed here several times over the last 3 years,always clean and the staff nice and a quiet place "

"​"I am writing to formally express my dissatisfaction with my recent four-night stay. On one of those nights, I was locked out of my room and unable to gain entry until 5 AM. Despite paying for the full night, I was essentially denied access to my accommodations and have yet to receive any reimbursement. Furthermore, I experienced a second lockout during my stay, and room service was consistently unavailable. Given these significant lapses in service, I am requesting some type of reimbursement.""

"Very nice staff. Close to an event we were attending. No frills, but a quiet, comfortable place to sleep."

"Tv did not work"

"Staff helpful, room was dated but very clean."

"The building is almost empty so quiet and private and not a hard quality to find. Saff is pleasant and knowledgeable but most importantly, it's a cheaper room that's available and the ownership due but mm"

"The price was good for the two days. But coming from out of town I think people should be aware that it’s not just a hotel "

"Very lacking area dirty"

"Very slow check in, and"

"Nothing felt safe about this place. Don’t stay with a child of any age. Homeless and people clearly on drugs living in the elevator and all around the parking lot. I missed that there was no refrigerator in the room. Super outdated no working outlets. Unfortunately we only had 6 hours to eat dinner/sleep and get back on the road or we would’ve left. Hair on towel when unfolded, stain on sheet. Hot water and water pressure for the shower we great though. People puking in the parking lot in the...

"Needs better and more pillows. "

"Parking is not secure, staff is rude, waits for you to leave, and enters your room searching through your personal belongings for “smoking” when you aren’t there, gave me a discounted rate for my emotional support animal and then acted like it never happened. Harassed my entire family the entire stay. Every time they saw us it was, “where is the dog”, “what room are you in”, “where is your I.d.”, “your room smells nice, what perfume is that”, etc. Bed bugs galore, dog piss in hallways, workers...

"Have someone on staff at hotel for assistance clean rooms better"

"Very quiet room and the hotel seemed quiet too (no drama). The guy that checked me in was awesome and very helpful. Great location. My 1 tiny complaint is the office had a bad smell. Great place!"