Hotel berdekatan Taman Huneke

"I was charged extra 100 for "incidentals" just for one night. That money gets lost somewhere if I don't call the bank or call the hotel. They charge you this money at check in but at check out they simply turn a blind eye. This norm is unfair. Hotel is OK. Bed is too soft. Walls too thin, you hear all noises from corridors and from rooms next door. Staff needs customer service training, while I was doing the check in, the front desk lady was on the phone the whole time not providing information....

"The staff is amazing, But the hotel needs major renovations. The elevator was broken on our stay. The rooms were overly sprayed with deoderizer to mask the smell of old cigarettes."

"Shabby"

"Horrible place. Old, dingy, strong odor and not clean."

"Room was not fit for human occupancy. Turned around and walked out. Returned to front desk and said noway. Girl did not seem surprised or cared. Returned key and asked for refund. She said call Expedia and get refunded. When Expedia called Crystal, she denied a refund and quoted no refunds. I got refunded!"

"This place is disgusting. Room was never cleaned before I checked in. The bed was made to make it look clean. But the sheets, and pillows, had fresh stains everywhere on them. Sofa was covered in glitter and stains. Fridge didn't work. Carpet was sticky. Toothpaste and snot in the sink from previous renter. Hair everywhere. Broken toilet seat. Cigarette butts on floors in hallways. Staff was no help, and refused a refund for my booking. Expedia was no help either. And said they won't refund it...

"All is good"

"We stayed for a softball tournament and everything was wonderful. Our only complaint was the small amount of available TV channels and the TV would not let us login to streaming services."

"Everything was perfect. We always choose this hotel when we go to Lubbock."

"Very nice staff and clean room. Would definitely recommend!"

"Great stay for families"

"Clean room and great staff!!! The jacuzzi needs to be cleaned."

"Staff was very friendly and helpful. We did not do breakfast in bed, but it was a good concept."

"The carpets need to be cleaned or replaced in the room."

"Definitely a nice, clean and quiet place. We will stay again."

"Convenient to alot areas and stores. Very clean and the beds were very comfortable. "

"The staff was very friendly and kind.. breakfast was nice"

"Breakfast was ample and diverse, but there were hordes of flies all over the breakfast room, and it was unappetizing. The room was super clean and comfortable, very spacious with useful amenities such as functioning laundry equipment."