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Reviews of Silk Path Grand Hue Hotel

5 out of 5
Silk Path Grand Hue Hotel
02 Le Loi Street, Vinh Ninh Ward, 4, Hue, Thua Thien-Hue Province

Reviews

9.8

Exceptional

Rating 10 - Excellent. 72 out of 82 reviews" "
Rating 8 - Good. 8 out of 82 reviews" "
Rating 6 - Okay. 0 out of 82 reviews" "
Rating 4 - Poor. 1 out of 82 reviews" "
Rating 2 - Terrible. 1 out of 82 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff.
Stayed 1 night in May 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
absolutely amazing and luxurious accommodations w/ first class service and food w/ multiple restaurants and a gym. Best hotel I’ve stayed @ in the world.
Stayed 2 nights in Apr 2024
Response from Silk Path Grand Hue Hotel on 15 Apr 2024
Dear George,Thank you for sharing your kind review about the recent stay at Silk Path Grand Hue Hotel.We are delighted to know that our architecture, decoration & wide breakfast selection has been a remark in your memory.It was our pleasure for us to host you at our hotel. Looking forward to your return in the future, when we will strive to make your stay more memorable and seamless.Warmest Regards,Silk Path Grand Hue Hotel

10/10 Excellent

Sunita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Silk Path Team on 8 Apr 2024
Dear Mr. Sunita,Warmest Greetings from Silk Path Grand Hue Hotel!Thank you for your review!Best Regards,The Silk Path Hotel Team

10/10 Excellent

Claus, Boca Raton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 5 star hotel. Great location, wonderful staff, great breakfast buffet and good dinner menu.
Stayed 5 nights in Mar 2024
Response from Silk Path Grand Hue Hotel on 8 Apr 2024
Dear Mr/Ms. Claus,Warmest greetings from Silk Path Grand Hue Hotel!Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience during your stay at our 5-star hotel. Our team takes great pride in providing exceptional service and ensuring our guests have a memorable stay. We're delighted that you enjoyed our prime location, delicious breakfast buffet, and our dinner menu offerings. Your kind words are truly appreciated, and we look forward to welcoming you back for another outstanding stay in the future!Best Regards,Silk Path Grand Hue Hotel

8/10 Good

CHRISTINE, Praha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Breakfast was excellent.
Stayed 1 night in Mar 2024
Response from Silk Path Grand Hue Hotel on 8 Apr 2024
Dear Ms. Christine,Thank you for your review! We're delighted to hear that you found our hotel beautiful and enjoyed our excellent breakfast offerings. Your satisfaction is our priority, and we're thrilled to have provided you with a memorable experience. We hope to welcome you back soon for another wonderful stay!Warmest Regards,Silk Path Grand Hue Hotel

10/10 Excellent

Jan, Bradenton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Great staff.
Stayed 1 night in Mar 2024
Response from Silk Path Grand Hue Hotel on 1 Apr 2024
Dear our valued guest,Thank you for sharing your kind review about the recent stay at Silk Path Grand Hue Hotel.We are delighted to know that our architecture, decoration & wide breakfast selection has been a remark in your memory.It was our pleasure for us to host you at our hotel. Looking forward to your return in the future, when we will strive to make your stay more memorable and seamless.Warmest Regards,Silk Path Grand Hue Hotel

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel to relax in Hue.
Stayed 3 nights in Mar 2024
Response from The Silk Path Team on 19 Mar 2024
Dear Phillip,It is our delight to read such a nice review from you about your experience with Silk Path Grand Hue.Your compliments will be a great encouragement for us to continuously improve our products.We truly hope we will have the pleasure to welcome you back in the near future. Thank you very much!Warmest Regards,

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Fab hotel great staff lovely property
Stayed 3 nights in Feb 2024
Response from Silk Path Grand Hue Hotel on 4 Mar 2024
Dear Mark,It’s an honor to have you here at our hotel. We are more than happy to know that you have had a pleasant experience with our service.Your lovely feedback gives us so much strength and energy, to strive towards further completion in high quality and decent 5* standards. Silk Path team will work harder to meet the expectations of beloved guests.Once again, thank you very much. We are looking forward to seeing you again soon!Warmest Regards,

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facility in an appealing area.
Stayed 1 night in Feb 2024
Response from Silk Path Grand Hue Hotel on 15 Feb 2024
Dear Harry,Thank you for sharing your kind review about the recent stay at Silk Path Grand Hue Hotel.We are delighted to know that our facilities & location have been a remark in your memory.It was our pleasure for us to host you at our hotel. Looking forward to your return in the future, when we will strive to make your stay more memorable and seamless.Warmest Regards,

10/10 Excellent

Tri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Silk Path Grand Hue Hotel on 2 Feb 2024
Dear Mr. Tri, Thank you very much for your recent stay and for taking the time to give us a positive review. Your detailed feedback will also be a useful reference for our future guests who are looking for an amazing hotel in Hue city. We thank you once again and look forward to welcoming you back next time. Sincerely,

10/10 Excellent

alberto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good hotel in Hue
Stayed 2 nights in Jan 2024
Response from Silk Path Grand Hue Hotel on 1 Feb 2024
Dear Alberto,It’s an honor to have you here at our hotel. We are more than happy to know that you have had a pleasant experience with our service.Your lovely feedback gives us so much strength and energy, to strive towards further completion in high quality and decent 5* standards. Silk Path team will work harder to meet the expectations of beloved guests.Once again, thank you very much. We are looking forward to seeing you again soon!Warmest Regards,

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was fantastic, would definitely stay there again.
Stayed 2 nights in Jan 2024
Response from Silk Path Grand Hue Hotel on 29 Jan 2024
Dear Alexander,It’s an honor to have you here at our hotel. We are more than happy to know that you have had a pleasant experience with our service.Your lovely feedback gives us so much strength and energy to strive towards further completion in high quality and decent 5* standards. Silk Path team will work harder to meet the expectations of beloved guests.Once again, thank you very much. We are looking forward to seeing you again soon!Warmest Regards,

10/10 Excellent

Tovah

Stayed 1 night in Jan 2024
Response from Silk Path Grand Hue Hotel on 22 Jan 2024
Dear Tovah,Thank you for your recent stay with us. We know that you have many options when choosing where to stay at Hue, and the fact that you chose Silk Path Grand Hue Hotel is an honor to us.We are glad to receive a positive review from you and it will be shared with the whole Silk Path team. Looking forward to welcoming you again soon.Warmest Regards,

10/10 Excellent

Trung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Silk Path Grand Hue Hotel on 22 Jan 2024
Dear Trung,Thank you for your recent stay with us. We know that you have many options when choosing where to stay at Hue, and the fact that you chose Silk Path Grand Hue Hotel is an honor to us.We are glad to receive a positive review from you and it will be shared with the whole Silk Path team. Looking forward to welcoming you again soon.Warmest Regards,

10/10 Excellent

Rickie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole staff was very friendly. Their English was very good. The breakfast buffet was awesome!
Stayed 4 nights in Jan 2024
Response from Silk Path Grand Hue Hotel on 12 Jan 2024
Dear Rickie,Thank you for sharing your kind review about the recent stay at Silk Path Grand Hue Hotel.We are delighted to know that our staff & wide breakfast selection has been a remark in your memory.It was our pleasure for us to host you at our hotel. Looking forward to your return in the future, when we will strive to make your stay more memorable and seamless.Warmest Regards,

10/10 Excellent

Mai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel property few negatives and exceeded expectations. The dstinctive architecture & tasteful decor of the hotel & grounds embodied the City of Hue history. All amenities & luxuries were available. Breakfast buffet offered diverse options and afternoon tea was exquisite. Restaurant & in-room dining was good overall. My only complaint was pho and bún bò Huế noodle soups lacked flavor & did not meet expectations of a Vietnamese American from Hue who has traveled frequently. Massage was excellent. This hotel was a great find & will be my goto anytime I return to visit family!
Stayed 3 nights in Dec 2023
Response from Silk Path Grand Hue Hotel on 12 Jan 2024
Dear Mai,Thank you for your recent stay with us. We know that you have many options when choosing where to stay at Hue, and the fact that you chose Silk Path Grand Hue Hotel is an honor to us.We are glad to receive such a positive & detailed review from you and it will be shared with the whole Silk Path team. We appreciate all critiques as it greatly assists us in our commitment to constant improvement.Looking forward to welcoming you again soon.Warmest Regards,

10/10 Excellent

Loretta Ortiz, Winchester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff provided outstanding service. Breakfast buffet had many options. Would definitely come back to this property again.
Stayed 3 nights in Dec 2023
Response from Silk Path Grand Hue Hotel on 12 Jan 2024
Dear Loretta Ortiz,Thank you for sharing your kind review about the recent stay at Silk Path Grand Hue Hotel.We are delighted to know that our staff & wide breakfast selection has been a remark in your memory.It was our pleasure for us to host you at our hotel. Looking forward to your return in the future, when we will strive to make your stay more memorable and seamless.Warmest Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, tiny nits.
Beautiful hotel near the imperial city. The hotel looks and feel brand new. The service was great with the only little bumps being at check-in, where we were reminded about 10 times that we were not allowed to smoke in the room. We don't smoke and once would be enough. Also at checkout when we were asked to stay around until the room was checked... That doesn't go well with the 5 star experience. These tiny details aside, I highly recommend this location. Just be aware that a railroad is nearby, and the train lash out on the horn for the 6am departure.
Stayed 2 nights in Dec 2023
Response from Silk Path Grand Hue Hotel on 12 Jan 2024
Dear our valued guest,It is a pleasure to receive such a detailed review from you regarding your recent stay at Silk Path Grand Hue!We are truly grateful that you enjoy the location and our service. Your kind words will definitely be shared with the whole team as a motivation for us to improve the service quality and professionalism.Thank you for taking the time to share your experience. Big applause and many hearts for your wonderful trip. We look forward to seeing you again in Hue!Warmest Regards,

8/10 Good

Gertrud

Liked: Staff & service
without the heater,provided by Luan, I would have frozen - the AC is not warming an the wether was very cold...
Stayed 3 nights in Dec 2023
Response from Silk Path Grand Hue Hotel on 6 Jan 2024
Dear Gertrud,Thank you for your recent stay with us. We know that you have many options when choosing where to stay at Hue, and the fact that you chose Silk Path Grand Hue is an honor to us.Feedback from you is highly appreciated as that will give us a chance to incorporate further improvements.We sincerely hope you enjoyed your stay and will come back again!Sincerely,

8/10 Good

Anh

Stayed 2 nights in Dec 2023
Response from Silk Path Grand Hue Hotel on 23 Dec 2023
Dear Phuc Tran, It was our pleasure to have you at Silk Path Grand Hue Hotel. Thank you so much for your positive review. Hope we have opportunities to welcome you back.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was excellent. The property itself was luxurious, but the strongest feature was the staff. I had limited time and wanted to see specific local sights. The staff worked with me to make perfect arrangements: recommending itineraries, arranging transportation, connecting me with an excellent guide. The hotel restaurant had great variety and attentive service. Ongoing renovation was carefully communicated and limited to daytime hours. I strongly recommend this hotel.
Response from Silk Path Grand Hue Hotel on 7 Dec 2023
Dear Mr. John,Thank you for sharing your kind review about the recent stay at Silk Path Grand Hue Hotel.We are delighted to know that our staff has been a remark in your memory.It was our pleasure for us to host you at our hotel. Looking forward to your return in the future, we will strive to make your stay more memorable and seamless.Warmest Regards,

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my favorite hotel in our month in Vietnam. Excellent staff, the comfiest beds, and a breakfast buffet that could not be beat. It is a little outside the tourist center so that is either great or only slightly more work to can to your destination. We would definitely stay here again if we were visiting Hue.
Stayed 2 nights in Nov 2023
Response from Silk Path Grand Hue Hotel & Spa on 7 Dec 2023
Dear Cynthia,It is our delight to read such a nice review from you about your experience with Silk Path Grand Hue.The whole Silk Path team is proud to read that our staff and the services provided made you happy. Your compliments will be a great encouragement for us to continuously improve our products.We truly hope we will have the pleasure to welcome you back in the near future. Thank you very much!Warmest Regards,

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities
My favorite hotel in Hue!
Response from Silk Path Grand Hue Hotel on 28 Nov 2023
Dear Mr. Alexander, Thank you very much for your recent stay and for taking the time to review our services. We were delighted to have your positive comment. We will definitely share your nice compliment with our beloved team to challenge ourselves to achieve a better guest experience. Your feedback will also be a useful reference for our future guests who are looking for an amazing hotel in Hue city. We thank you once again and look forward to welcoming you back next time. Sincerely,

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Silk Path Grand Hue Hotel on 20 Nov 2023
Dear David, Thank you for sharing your kind review about the recent stay at Silk Path Grand Hue Hotel.We are delighted to know that our location, restaurant & wide breakfast selection have been a remark in your memory.It was our pleasure for us to host you at our hotel. Looking forward to your return in the future, when we will strive to make your stay more memorable and seamless.Warmest Regards,

10/10 Excellent

Claire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury hotel
Beautiful hotel and the staff was very friendly. Best breakfast, nice pool area and quiet . Great location . Rooms were spacious and nicely decorated. Very well kept hotel .
Stayed 2 nights in Nov 2023
Response from Silk Path Grand Hue Hotel on 6 Nov 2023
Dear Ms. Claire,It is a pleasure to receive such a great review from you regarding your recent stay at Silk Path Grand Hue!We are truly grateful that you enjoy the location and our service. Your kind words will definitely be shared with the whole team, as a motivation for us to improve the service quality and professionalism.Thank you for taking the time to share your experience. Big applause and many hearts for your wonderful trip. We look forward to seeing you again in Hue!Warmest Regards,

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in Hue
Silk Path is a beautiful hotel with amazing staff. Vu on the door is simply fantastic. Great knowledge and very helpful. Breakfast was always so delicious. The onsite spa facilitys are beautiful. The location is great. A nice walk to the river etc. My only sadness was the moonsoon rain (which is not the hotels fault) we just did not get to use all the facilities, like the pool. We will be back.
Stayed 2 nights in Oct 2023
Response from The Silk Path Team on 27 Oct 2023
Dear Amy,It is our delight to read such a nice review from you about your experience with Silk Path Grand Hue.The whole Silk Path team is proud to read that our staff and the services provided made you happy. Your compliments will be a great encouragement for us to continuously improve our products.We truly hope we will have the pleasure to welcome you back in the near future. Thank you very much!Warmest Regards,The Silk Path Team

10/10 Excellent

Nhi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars ! Beautiful, luxurious, modern, clean & very friendly helpful staff. Highly recommended
Stayed 2 nights in Oct 2023
Response from Silk Path Grand Hue Hotel on 18 Oct 2023
Dear Ms. Nhi,It’s an honor to have you here at our hotel. We are more than happy to know that you have had a pleasant experience with our service.Your lovely feedback gives us so much strength and energy, to strive towards further completion in high quality and decent 5* standards. Silk Path team will work harder to meet the expectations of beloved guests.Once again, thank you very much. We are looking forward to seeing you again soon!Warmest Regards,Silk Path Grand Hue Hotel

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, stayed here twice and both times memorable
Stayed 2 nights in Oct 2023
Response from Silk Path Grand Hue Hotel on 17 Oct 2023
Dear Mr. Alexander,Thank you for sharing your kind review about the recent stay at Silk Path Grand Hue Hotel.We are delighted to know that we have been a remark in your memory.It was our pleasure for us to host you at our hotel. Looking forward to your return in the future, we will strive to make your stay more memorable and seamless.Warmest Regards,Silk Path Grand Hue Hotel

10/10 Excellent

JIMMY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and professional
Stayed 1 night in Sep 2023
Response from Silk Path Grand Hue Hotel on 11 Sept 2023
Dear Jimmy, It’s an honor to have you here at our hotel. We are more than happy to know that you have had a pleasant experience with our service. Your lovely feedback gives us so much strength and energy, to strive towards further completion in high quality and decent 5* standards. Silk Path team will work harder to meet the expectation of beloved guests. Once again, thank you very much. We are looking forward to seeing you again soon! Warmest Regards,

10/10 Excellent

Gilberto, Deerfield Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in Spectacular Hue.
Stayed 2 nights in Aug 2023
Response from Loan Le on 22 Aug 2023
Dear Gilberto,Thank you for choosing the Silk Path Grand Hue for your stay. Commitment to service and guest satisfaction is our main concern. Our team have tried to anticipate your needs, however, if there is anything that we have overlooked, please let us know.Once again thank you for staying with us during your visit to Hue, and we invite you to include us in your future plans when you visit this area again.Warmest regards,Silk Path Grand Hue Hotel

10/10 Excellent

Onyedikachi

Liked: Cleanliness, staff & service, property conditions & facilities
This is probably one of the best hotels I’ve ever stayed in. Far exceeded my expectations. Excellent facilities, good location so you can walk to a lot of tourist attractions, excellent breakfast, and really great helpful staff! If carlsberg did hotels, this would probably be it.
Stayed 1 night in Jul 2023
Response from Loan Le on 14 Jul 2023
Dear Onyedikachi,It’s an honor to have you here at our hotel. We are more than happy to know that you have had a pleasant experience with our service.Your lovely feedback gives us so much strength and energy, to strive towards further completion in high quality and decent 5* standards. Silk Path team will work harder to meet the expectation of beloved guests.Once again, thank you very much. We are looking forward to seeing you again soon!Warmest Regards,Silk Path Grand Hue Hotel

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really fancy and comfortable room
Response from Loan Le on 30 Jun 2023
Dear Alexander,It is our delight to read such a nice review from you about your experience with Silk Path Grand Hue.The whole Silk Path team is proud to read that our staff and the services provided made you happy. Your compliments on the room quality will be a great encouragement for us to continuously improve our products.We truly hope we will have the pleasure to welcome you back in the near future. Thank you very much!Warmest Regards,The Silk Path Team

8/10 Good

Joe

Stayed 1 night in Jun 2023
Response from Loan Le on 11 Jul 2023
Dear Joe,Thank you for choosing the Silk Path Grand Hue for your stay. Commitment to service and guest satisfaction is our main concern. Our team have tried to anticipate your needs, however, if there is anything that we have overlooked, please let us know.Once again thank you for staying with us during your visit to Hue, and we invite you to include us in your future plans when you visit this area again.Warmest regards,Silk Path Grand Hue Hotel

8/10 Good

Phung Ngoc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Loan Le on 19 Jun 2023
Dear Phung Ngoc,Thank you for choosing the Silk Path Grand Hue for your stay. Commitment to service and guest satisfaction is our main concern. Our team have tried to anticipate your needs, however, if there is anything that we have overlooked, please let us know.Once again thank you for staying with us during your visit to Hue, and we invite you to include us in your future plans when you visit this area again.Warmest regards,Silk Path Grand Hue

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
An upscale hotel that wouldn’t break your pocket.
Stayed 3 nights in May 2023
Response from Loan Le on 7 Jun 2023
Dear Paul,It’s an honor to have you here at our hotel. We are more than happy to know that you have had a pleasant experience with our service.Your lovely feedback gives us so much strength and energy, to strive towards further completion in high quality and decent 5* standards. Silk Path team will work harder to meet the expectation of beloved guests.Once again, thank you very much. We are looking forward to seeing you again soon!Warmest Regards,Silk Path Grand Hue Hotel

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Loan Le on 7 Jun 2023
Xin chào Craig,Thank you for taking the time to share your experience at Silk Path Grand Hue. We are delighted to have provided you with a positive experience. This is a priceless gift for all hotel staff. We are still trying every day to improve our service even more. Once again, thank you very much, and wish you have a nice experience during your stay. Sincerely, Silk Path Grand Hue

10/10 Excellent

Sameer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I had a a short stay of 2 nights, but this hotel is Exceptional with very professional and helpful staff service from Silk Path hotel team. Huge options at breakfast. Good location. Hotel staff were very polite and helpful to cater for all my needs including 9 pm check in.
Response from Loan Le on 15 May 2023
Dear Sameer,It is our delight to read such a nice review from you about your experience with Silk Path Grand Hue.The whole Silk Path team is proud to read that our staff and the services provided made you happy. Your compliments on the room quality, public areas, and services will be a great encouragement for us to continuously improve our products.We truly hope we will have the pleasure to welcome you back in the near future. Thank you very much!Warmest Regards,The Silk Path Grand Hue Team

10/10 Excellent

Heidi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel. Very comfortable beds. Excellent, helpful staff. Breakfast buffet was amazing. Highly recommend! We wish we could have stayed longer!
Stayed 1 night in Apr 2023
Response from Loan Le on 4 May 2023
Dear Heidi,It’s an honor to have you here at our hotel. We are more than happy to know that you have had a pleasant experience with our service.Your lovely feedback gives us so much strength and energy, to strive towards further completion in high quality and decent 5* standards. Silk Path team will work harder to meet the expectation of beloved guests.Once again, thank you very much. We are looking forward to seeing you again soon!Warmest Regards,Silk Path Grand Hue Hotel

10/10 Excellent

Cuong, Bardwell Valley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the Silk Path has been the highlight of my trip to Hue. The services at the concierge, the front desk are top notch. The staffs at the Nam Phuong restaurant and the Olivio were outstanding and I particularly like to thank two female staffs Nhi and Y. Will definitely return to this modern yet patron friendly hotel.
Stayed 9 nights in Apr 2023
Response from Loan Le on 17 Apr 2023
Dear Cuong,It is a pleasure to receive such a great review from you regarding your recent stay at Silk Path Grand Hue!We are truly grateful that you enjoy the location and our service. Your kind words will definitely be shared with the whole team, Miss Y & Miss Nhi in particular, as a motivation for us to improve the service quality and professionalism.Thank you for taking the time to share your experience. Big applause and many hearts for your wonderful trip. We look forward to seeing you again in Hue!Warmest Regards,Silk Path Grand Hue Hotel

10/10 Excellent

Gerard

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
One of the best hotels I have ever stayed in. Everything was amazing. All staff could not do enough to make the stay perfect. Will definitely return on any visits to Hue.
Stayed 2 nights in Apr 2023
Response from Loan Le on 6 Apr 2023
Dear Gerard,Thank you for taking the time to share your experience at Silk Path Grand Hue. We are delighted to have provided you with a positive experience. This is a priceless gift for all hotel staff. We are still trying every day to improve our service even more. Once again, thank you very much, and wish you have a nice experience during your stay. Sincerely, Silk Path Grand Hue Hotel

10/10 Excellent

Geoffrey

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We were traveling with a one year old child and we really appreciated the child friendly aspects of this Hotel. The staff were helpful and attentive and the Kidz play room was a bonus.
Stayed 2 nights in Mar 2023
Response from Loan Le on 27 Mar 2023
Dear Geoffrey,Thank you for this wonderful feedback regarding your recent stay at Silk Path Grand Hue Hotel.We are more than happy to know that you have had a pleasant experience with us and eventually, gotten a positive impression upon our overall services. Your kind words would motivate us every day, as a warm, encouraging energy to boost our confidence and determination. Silk Path team will work even harder, maintain our quality and high standards to meet the expectation of beloved guests.Once again, thank you very much. All of us are looking forward to welcoming you again, at any time of your convenience.Warmest Regards,Silk Path Grand Hue Hotel

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely resort hotel with very attentive, friendly, and helpful staff. My wife and I were traveling alone, not with a tour group or anything, and the staff was wonderful to us. The room was great, the food was excellent, and the pool was a great way to relax from the Hue heat. Highly recommended all around.
Stayed 3 nights in Mar 2023
Response from Loan Le on 23 Mar 2023
Dear Andrew,Thank you for sharing your kind review about the recent stay at Silk Path Grand Hue Hotel.We are delighted to know that our architecture, decoration, our food & staffs has been a remark in your memory.It was our pleasure for us to host you at our hotel. Looking forward to your return in the future, when we will strive to make your stay more memorable and seamless.Warmest Regards,Silk Path Grand Hue Hotel

10/10 Excellent

Steffen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from Silk Path Grand Hue Hotel on 27 Feb 2023
Dear Steffen,Thank you for your recent stay with us. We know that you have many options when choosing where to stay at Hue, and the fact that you chose Silk Path Grand Hue is an honor to us.If there is anything that you feel like we overlooked, please let us know. Feedback from you will be highly appreciated as that will give us a chance to incorporate further improvements.We sincerely hope you enjoyed your stay and will come back again!Sincerely,

10/10 Excellent

SUSAN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is absolutely beautiful..! I wouldn’t stay anywhere else in Hue… it is in a great location and is in pristine condition and the staff are extremely friendly and helpful always…
Stayed 2 nights in Jan 2023
Response from Loan Le on 8 Feb 2023
Hi Susan,Thank you for your recent stay with us. We know that you have many options when choosing where to stay at Hue, and the fact that you chose Silk Path Grand Hue Hotel & Spa is an honor to us.We are glad to receive such a positive & detailed review from you and it will be shared with the whole Silk Path team. We appreciate all critiques as it greatly assists us in our commitment to constant improvement.Looking forward to welcoming you again soon.Warmest Regards,Silk Path Grand Hue Hotel

10/10 Excellent

Matthew

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff, room, lobby were all great
Response from Loan Le on 16 Jan 2023
Dear Mr. Matthew,Thank you for sharing your kind review about the recent stay at Silk Path Grand Hue Hotel.We are delighted to know that our architecture, room decoration & staff has been a remark in your memory.It was our pleasure for us to host you at our hotel. Looking forward to your return in the future, when we will strive to make your stay more memorable and seamless.Warmest Regards,Silk Path Grand Hue Hotel

4/10 Poor

ALYNA N.

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service

10/10 Excellent

NHUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant time to stay there. I would recommend everyone.
Response from Silk Path Grand Hue Hotel on 28 Dec 2022
Dear Nhung,Thank you for your recent stay with us. We know that you have many options when choosing where to stay at Hue, and the fact that you chose Silk Path Grand Hue Hotel & Spa is an honor to us.We are glad to receive such a positive & detailed review from you and it will be shared with the whole Silk Path team. We appreciate all critiques as it greatly assists us in our commitment to constant improvement.Looking forward to welcoming you again soon.Warmest Regards,Silk Path Grand Hue Hotel

10/10 Excellent

Tai

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A beautiful hotel with dedicated staffs. Thank you for being there for us to stay.
Stayed 1 night in Dec 2022
Response from Silk Path Grand Hue Hotel on 12 Dec 2022
Dear Mr. Tai,It’s an honor to have you here at our hotel. We are more than happy to know that you have had a pleasant experience with our service.Your lovely feedback gives us so much strength and energy, to strive towards further completion in high quality and decent 5* standards. Silk Path team will work harder to meet the expectation of beloved guests.Once again, thank you very much. We are looking forward to seeing you again soon!Warmest Regards,

10/10 Excellent

Lieu, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very elegant and classy for the price. Unfortunately it was mostly raining while I was there, so did not use the pool. Nevertheless it has very nice facilities. Staff is very helpful.
Response from Loan Le on 8 Dec 2022
Dear Ms Lieu, Thank you very much for your recent stay and for taking the time to review our services. We were delighted to have your positive comment. We will definitely share your nice compliment with our beloved team to challenge ourselves to achieve a better guest experience. Your detailed feedback will also be a useful reference for our future guests who are looking for an amazing hotel in Hue city. We thank you once again and look forward to welcoming you back next time. Sincerely, Silk Path Grand Hue team

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here, worth every penny.
This is a stunning hotel. The staff were incredible. From our first moment on arrival, and throughout our stay, the staff were able to arrange drivers for excursions, cookery tours/classes and the onsite restaurant was delicious. As a one night stop this was indulgent in standard but a super deal on price.
Stayed 1 night in Nov 2022
Response from Loan Le on 5 Dec 2022
Dear Nigel,Thank you for your recent stay with us. We know that you have many options when choosing where to stay at Hue, and the fact that you chose Silk Path Grand Hue Hotel & Spa is an honor to us.We are glad to receive such a positive & detailed review from you and it will be shared with the whole Silk Path team. We appreciate all critiques as it greatly assists us in our commitment to constant improvement.Looking forward to welcoming you again soon.Warmest Regards,Silk Path Grand Hue Hotel