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Hello Catherine,Thank you for staying with us and sharing your great experience. We look forward to hosting you again.Hilton Garden Inn North Houston Spring
10/10 Excellent
Gwendolyn, Silsbee
Travelled with family
4 May 2024
Liked: Property conditions & facilities
Our second time to stay here. Love it here. Very well maintained property, lovely staff, super clean and quiet, quick access to tollway and 45, tons of dining options, and uber comfy beds. Can’t think of any negatives.
Gwendolyn
Stayed 1 night in May 2024
Response from CW on 10 May 2024
Hello Gwendolyn,Thank you for taking the time to share your wonderful experience with us. We are looking forward to seeing you in the future.Sincerly,Hilton Garden Inn North Houston Spring
Hello Susan,Thank you sharing your wonderful experience with us. We are looking too welcoming you back in the future.Sincerely,Hilton Garden Inn North Houston Spring
Hello Manuel,Thank you sharing your wonderful experience with us. We are looking too welcoming you back in the future.Sincerely,Hilton Garden Inn North Houston Spring
Hotel was in a safe location & close to everything. Only 20 min from the airport. Staff was friendly, room was very clean. The only con is that you can hear the door slamming every time someone goes into their room.
Ingrid
Stayed 1 night in Apr 2024
Response from CW on 10 May 2024
Hello Ingrid,Thank you sharing your experience with us. We will make sure you have a better experience next time. We are looking forward to welcoming you back in the future.Sincerely,Hilton Garden Inn North Houston Spring
Hello Kyle,Thank you for sharing your wonderful experience with us. We are looking forward to welcoming you back in the future.Sincerely,Hilton Garden Inn North Houston Spring
Hello Raven,Thank you for sharing your wonderful experience with us. We are looking forward to welcoming you back in the future.Sincerely,Hilton Garden Inn North Houston Spring
10/10 Excellent
Georgia
14 Apr 2024
Liked: Property conditions & facilities
The woman was so welcoming and wonderful
Georgia
Stayed 1 night in Apr 2024
Response from CW on 10 May 2024
Hello Georgia,Thank you for sharing your wonderful experience with us. We are looking forward to welcoming you back in the future.Sincerely,Hilton Garden Inn North Houston Spring
Staff was very friendly and they were able to accommodate all of our request
Alexis
Stayed 1 night in Apr 2024
Response from CW on 10 May 2024
Hello Alexis,Thank you for sharing your wonderful experience with us. We are looking forward to welcoming you back in the future.Sincerely,Hilton Garden Inn North Houston Spring
Hello Jamie,Thank you for sharing your wonderful experience with us. We are looking forward to welcoming you back in the future.Sincerely,Hilton Garden Inn North Houston Spring
Hello Clay,Thank you for sharing your wonderful experience with us. We are looking forward to welcoming you back in the future.Sincerely,Hilton Garden Inn North Houston Spring
The hotel was clean, in great location to the interstate and the staff was personable and polite. They even acknowledged my dog and greeted him. The food was pretty good, so was the bar. The outside patio was a wonderful touch. Seems that most people there were there for work as was I. I’d definitely stay here again if ever in the area.
Aiesha
Stayed 5 nights in Mar 2024
Response from CW on 10 May 2024
Hello Aiesha,Thank you for sharing your wonderful experience with us. We are looking forward to welcoming you back in the future.Sincerely,Hilton Garden Inn North Houston Spring
The property was great and I have no recommendations.
Clifford
Stayed 2 nights in Mar 2024
Response from CW on 10 May 2024
Hello Clifford,Thank you for sharing your wonderful experience with us. We are looking forward to welcoming you back in the future.Sincerely,Hilton Garden Inn North Houston Spring
Hello Victoria,Thank you for sharing your wonderful experience with us. We are looking forward to welcoming you back in the future.Sincerely,Hilton Garden Inn North Houston Spring
Hello Linda,Thank you for sharing your wonderful experience with us. We are looking forward to welcoming you back in the future.Sincerely,Hilton Garden Inn North Houston Spring
I was really impressed on the cleanliness of the hotel in general. It is located in a very beautiful and quiet area. Front desk personnel was very attentive and friendly. We really enjoyed our stay.
Miriam
Response from CW on 10 May 2024
Hello Miriam,Thank you for sharing your wonderful experience with us especially highlighting our Front Desk team. We are looking forward to welcoming you back in the future.Sincerely,Hilton Garden Inn North Houston Spring
8/10 Good
Rylie
18 Mar 2024
Rylie
Stayed 1 night in Mar 2024
Response from CW on 10 May 2024
Hello Rylie,Thank you for sharing your wonderful experience with us. We are looking forward to welcoming you back in the future.Sincerely,Hilton Garden Inn North Houston Spring
Hey there! I just wanted to share my recent experience with you. During my check-in, I met Kandy who was extremely helpful and friendly. She had a big smile on her face that instantly made my day. I was wearing a boot on my leg and walking with a cane, and without me even asking her to do so, Kandy made sure that my room was situated next to the elevator. Her attention to detail and observant nature made me feel valued as a customer. I truly believe that Kandy deserves some recognition for providing such outstanding and excellent service!
Great location and great staff! Shelita and Zay at the front desk were just amazing! Always smiling and ever so helpful! Would definitely recommend the place to family and friends!
Can’t wait to be back here!
The decor, the floors weren't fully carpeted, loved that, shelves in the closet, and the long work space. I can't forget the lovely staff at this location; when I return this will be my hotel of choice.
Janna
Stayed 4 nights in Nov 2023
Response from Mimi on 1 Dec 2023
Janna, thank you for your feedback. We can't wait to welcome you back soon.
I thought it was a good value,safe,clean & was surprised it had a bar & restaurant of a decent quality. I did not care for the rough towels & sheets. ALso.the second night I was there it was very noisy on my floor-during the middle of the night ! Location was good for access to the highways & it was mostly enjoyable
Anita
Stayed 2 nights in Nov 2023
Response from Mimi on 1 Dec 2023
Anita, thank you so much for your feedback this is how we make our team and hotel better. I am happy to hear that overall, your experience was enjoyable. We hope to welcome you back again in the future.
The room was nice and the bed was comfortable. The food was good, but it took about 20-30 minutes for someone to take my order.
Leslie
Stayed 1 night in Nov 2023
Response from Mimi on 1 Dec 2023
Leslie, thank you so much for your feedback this is how we make our team and hotel better. I apologize for the inconvenience of the wait time of the restaurant. If there is anything we may do to of some assistance, please let me know. However, I am happy to hear that overall, your experience was enjoyable. We hope to welcome you back again in the future.
Wonderful stay! We stopped in for one night and we are so glad we did. The staff here are so friendly and helpful, every single person we interacted with left us feeling happy and welcomed. We loved the breakfast service, the super clean room, and that our little pup was welcomed too.
Jimmy
Stayed 1 night in Oct 2023
Response from Mimi on 7 Nov 2023
Jimmy, thank you for your feedback. We hope to be able to welcome you back in the future.
Hello Farrell,Thank you for taking a moment to share your experience. We are happy to hear you found your stay with us to your liking. We look forward to welcoming you back to our hotel in the future. Hilton Garden Inn North Houston Spring
Hello Laura,Thank you for taking a moment to share your experience. We are happy to hear you found your stay with us to your liking. We look forward to welcoming you back to our hotel in the future. Hilton Garden Inn North Houston Spring
Great location close to shopping, dining and entertainment. Family-friendly and clean.
Ilyas
Stayed 5 nights in Aug 2023
Response from CW on 18 Sept 2023
Hello Llyas,Thank you for taking a moment to share your experience. We are happy to hear you found your stay with us to your liking. We look forward to welcoming you back to our hotel in the future. Hilton Garden Inn North Houston Spring
10/10 Excellent
Thomas
16 Aug 2023
Thomas
Stayed 1 night in Aug 2023
Response from CW on 18 Sept 2023
Hello Thomas,Thank you for taking a moment to share your experience. We are happy to hear you found your stay with us to your liking. We look forward to welcoming you back to our hotel in the future. Hilton Garden Inn North Houston Spring
All the employees were very polite and accommodating. The night time front desk folks were amazing. Thank you to the gentlemen in charge of the kitchen.