The staff was great including our housekeeper Jackie. I felt everything had a pricetag to it. The pool was the size of an acorn and a lounge chair was $250 per day. Umbrella chairs, $100/ day. We were told to go next door to the Sheraton for their pool, but were thrown out like dirty laundry since I had the Royal Hawaiian bracelet on! Or room was clean for old carpet, small bathroom and no view and no outdoor balcony. Our housecleaner was a bright star, making us feel welcome and keeping our room clean.
RH at one time was the flagship of Waikiki. Now it's very average with outstanding staff