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Hotel Jen Hong Kong by Shangri-La

Star Rating
4 out of 5

Information

Reviews

4.2 / 5Very Good
972 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Hong Kong - Macau Ferry Terminal
    2 min drive
  • Popular Location
    Soho
    4 min drive
  • Popular Location
    Lan Kwai Fong
    13 min drive
  • Airport
    Hong Kong (HKG-Hong Kong Intl.)
    26 min drive

Choose dates to view prices

Book online or call:

03 7724 9556
  • Deluxe City View Queen Room

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Queen Bed
    More details
  • Deluxe Harbour View Queen Room

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 1 Queen Bed
    More details
  • Superior City View Queen Room

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Queen Bed
    More details
  • Club Mountain View Queen Room with Club Lounge Access

    Room Amenities

    • Mountain view
    • Sleeps 3
    • 1 Queen Bed
    More details
  • Club Harbour View Queen Room with Club Lounge Access

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 1 Queen Bed
    More details
  • Deluxe Harbour View Twin Room

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Superior City View Twin Room

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Club Harbour View Twin Room with Club Lounge Access

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Club Mountain View Twin Room with Club Lounge Access

    Room Amenities

    • Mountain view
    • Sleeps 3
    • 2 Single Beds
    More details

About this area

Hong Kong

In the city centre, Hotel Jen Hong Kong by Shangri-La is in Hong Kong's Western District neighbourhood, a walkable area with good airport proximity. The area's natural beauty can be seen at Hong Kong Park and Kowloon Park, while City Hall Concert Hall and Hong Kong Academy for Performing Arts are cultural highlights. Travelling with kids? Don't miss Hong Kong Zoo and Botanical Gardens, or check out an event or a game at Queen Elizabeth Stadium. Our guests appreciate the hotel's central and quiet location.

Visit our Hong Kong travel guide

What's nearby

  • Popular Location
    Hong Kong - Macau Ferry Terminal - 2 min drive
  • Popular Location
    International Finance Centre - 3 min drive
  • Popular Location
    Central Ferry Piers - 3 min drive
  • Popular Location
    Soho - 4 min drive
  • Popular Location
    Lan Kwai Fong - 13 min drive

Getting around

  • Hong Kong Central Station - 3 min drive
  • Hong Kong Station - 3 min drive
  • Hong Kong (HKG-Hong Kong Intl.) - 26 min drive

Restaurants

  • Where to eat
  • Cafe Malacca – Restaurant offering Malaysian cuisine. Serves breakfast, lunch and dinner daily. Reservations required.
  • Lobby Bar – Lobby lounge. Serves light fare daily.
  • Club Lounge – Ocean-view rooftop bar. Open daily. Reservations required.

About this property

Hotel Jen Hong Kong by Shangri-La

Family-friendly Hong Kong hotel in Western District, walk to Victoria Harbour
Along with a restaurant, this smoke-free hotel has an outdoor pool and a 24-hour fitness centre. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a bar/lounge, a coffee shop/café and self parking. All 283 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences such as fridges and coffee makers. Guests will also find room service (during limited hours), free newspapers and free bottled water.
Hotel Jen Hong Kong by Shangri-La offers 283 forms of air-conditioned accommodation with a safe and free newspapers. LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary slippers, complimentary toiletries and a hairdryer.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.
Hotel Jen Hong Kong by Shangri-La features an outdoor pool and a 24-hour fitness centre. Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.
This 4-star property offers access to a business centre and a limo/town car service. Event facilities measure 1033 square feet (96 square metres). This family-friendly hotel also offers tour or ticket assistance, multilingual staff and coffee/tea in common area. For a surcharge, an airport shuttle (available during limited hours) is offered to guests. Limited on-site parking is available on a first-come, first-served basis (surcharge).
Hotel Jen Hong Kong by Shangri-La is a smoke-free property.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Guests aged under 16 years old are not allowed in the swimming pool or fitness facility.

Policies

Check-in

Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 18

Special check-in instructions

Airport shuttle service is available from 11:30 AM to 4:30 PM. Fees may apply. Contact the property in advance to make arrangements.
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 350.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Payment types

JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: HKD 195.80 for adults and HKD 97.90 for children (approximately)
  • Airport shuttle fee: HKD 140 per person (one-way)
  • Self-parking fee: HKD 350 per night
  • Rollaway bed fee: HKD 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.

Property is also known as

  • Hotel Jen Hong Kong
  • Hotel Jen
  • Jen Hong Kong
  • Jen Hotel Hong Kong
  • Jen Hong Kong By Shangri La
  • Hotel Jen Hong Kong by Shangri-La Hotel
  • Hotel Jen Hong Kong by Shangri-La Hong Kong
  • Hotel Jen Hong Kong by Shangri-La Hotel Hong Kong

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: HKD 350 per night
  • Limited parking spaces
  • Return airport shuttle (surcharge) from 11:30 AM to 4:30 PM
  • Free local area shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: HKD 195.80 for adults and HKD 97.90 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Free local area shuttle
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business centre
  • Meeting rooms
  • Conference space (1033 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV channels
  • LCD TV
  • premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Nearby things to do

Where to eat

4.2

Very Good

5 - Excellent
409
4 - Good
438
3 - Okay
89
2 - Mediocre
22
1 - Poor
14
4.4
Cleanliness
4.3
Service and Staff
4.1
Amenities
4.2
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    The breakfast buffet was amazing! The rooms were clean and tidy. Gave us a special gift for our anniversary and responded really quick to our emails.

    Stayed 1 night in Dec 2019

    3/5

    • Liked: Cleanliness, staff & service

    Rooms are getting old. Water pressure and aircon seems very inconsistent.

    Stayed 4 nights in Nov 2019

    3/5

    • Liked: Staff & service, amenities, property conditions & facilities

    The place is run down not the standard I’d expect from a Shangra-la hotel

    Stayed 5 nights in Nov 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Has trouble with checking in for my return flight and staff was extremely helpful and went above and beyond! Subway conveniently located literally steps away from the hotel which was convenient. Room was spacious (in HK standards) and had everything that you need. I recommend ocean view so that you’re not facing the building across the street which is very close. Only downfall to the hotel is that I booked it specifically so that I could go for swim in the evening however pool closes at 7pm which I find ridiculous! Other then that it was good!

    Stayed 2 nights in Oct 2019

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