Hotel Spa di Hitchin

"The description of the Nuffield Health facility as a spa is somewhat misleading - it’s a sports club with a pool used for (noisy) swimming lessons, there is nothing relaxing about it as there are just 3 “beds” to sit on around the pool, and members make an issue of anyone having left a towel on there for just a few minutes (rudely removing it and taking the bed for their own use)."

"Hi..it is a genuine spa-hotel...not a hotel with a spa. Healthy food (but also wine etc..) and it was delicious. Staff and amenities were solid and the rooms were 'fine' nothing over the top...but they do have Elemis lotions and creams in massive containers to use so even if you're not in the spa you feel like you are !!!"

"Lack of aircon"

"Hotel was gorgeous and kept so nice, first impressions are great with a welcoming team and lovely reception area. We got upgraded to a suite which was a lovely surprise and the room was so nice! Really comfortable, spacious and modern. Pool area is good too!"

"No air-conditioning. (Just in case you need it.) A fan was supplied in the room and like the room could do with a good clean. Dresser glass top you could see the dust laying on top. Chair provided also had food remains, hair and dust from previous guests. Bed matress should have been retired many ,many guests ago. Springs digging in and undulating as lay. Bathroom was comparatively clean but also like the rest of the room very tired in appearance. Car park can be a little cramped, and can make...

"Room was clean but whole floor smelt of cigarette smoke. It’s a shame because the rooms are letting down the hotel as the rest of the hotel is very nice and it could be a top spot to visit. The staff were very helpful and friendly and the grounds were stunning! Food was also great but more on the expensive side. I had the burger on the menu (£18) it did come with chips and was tasty! Good place to stay if you want a short stay but it could do with some TLC"

"Parking is limited at the hotel so be prepared to find alternative parking. The water pressure in the room we had wasn’t good. The biggest plus about this place is the staff on reception they are lovely."