Exterior

Reviews of Grand Prince Hotel Hiroshima

4 out of 5
Grand Prince Hotel Hiroshima
23-1 Motoujina-machi Minami-ku, Hiroshima, Hiroshima-ken

Reviews

8.8

Excellent

Rating 10 - Excellent. 527 out of 1000 reviews" "
Rating 8 - Good. 322 out of 1000 reviews" "
Rating 6 - Okay. 95 out of 1000 reviews" "
Rating 4 - Poor. 42 out of 1000 reviews" "
Rating 2 - Terrible. 14 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hamsa Shijas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secluded properly with beautiful views Ferry to Miyajima is available from the hotel I will go back again
Stayed 1 night in Apr 2024
Response from グランドプリンスホテル広島 CS推進担当 on 28 Apr 2024
Thank you very much for your recent stay at the Grand Prince Hotel Hiroshima.As you mentioned, our hotel faces the Seto Inland Sea, where you can experience the scenic beauty of the sky and the sea.As the weather gets warmer, we have resumed our chairing service, which allows you to relax on the natural beach adjacent to the hotel, so please consider using this service the next time you visit us.We also operate a high-speed boat service that takes advantage of the hotel's location, making it only 26 minutes one way to Miyajima, one of Hiroshima's most famous sightseeing spots.Our entire staff will continue to make every effort to satisfy our guests, and we look forward to your continued patronage.We look forward to welcoming you again.Grand Prince Hotel Hiroshima

10/10 Excellent

Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and highly recommend! Super easy for day trip and ferry ride to Miyajima with the pier straight out front of the hotel. Recommend booking room with ticket included. Property also has shuttle to Hiroshima station making it so easy to use Shinkansen. Was recently the host property of G7 summit so really cool to see photos and setup. The hotel is a tad out of town but only about a 15-20 min taxi to peace memorial.
Stayed 1 night in Apr 2024
Response from グランドプリンスホテル広島 CS推進担当 on 26 Apr 2024
Thank you very much for choosing Grand Prince Hotel Hiroshima.We are pleased to hear that our location and infrastructure met your expectations.Although our hotel is not located in the center of the city, it faces the Seto Inland Sea, where you can experience the beautiful archipelagic beauty of the Seto Inland Sea, which you cannot see at hotels in the city center.The hotel is also conveniently located for sightseeing in Hiroshima, as a high-speed boat to Miyajima Island runs from the pier in front of the hotel.As for the breakfast that you praised, we have prepared a menu of local products from Hiroshima, including a demonstration of Hiroshima's famous okonomiyaki. We are glad to hear that you enjoyed our breakfast.We will continue to strive to be the hotel of choice for many guests in the future.We look forward to welcoming you again.Grand Prince Hotel Hiroshima

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place just not a great place if you are trying to be in the heart of Hiroshima
Stayed 3 nights in Apr 2024
Response from グランドプリンスホテル広島 CS推進担当 on 19 Apr 2024
Thank you for choosing Grand Prince Hotel Hiroshima.Thank you also for taking the time to provide us with your feedback on that occasion.As you mentioned, our hotel is not located in the center of the city, so it may take some time for you to get to and from the hotel. On the other hand, however, you can enjoy the beautiful view of the Seto Inland Sea from our location facing the Seto Inland Sea.The hotel is also convenient for sightseeing, with a high-speed boat that takes 26 minutes one way to Miyajima, Hiroshima's famous sightseeing spot, and a shuttle bus that operates from Hiroshima Station.While we cannot improve on our location, we will continue to improve our environment to make your stay with us more comfortable.We hope you will visit our hotel again.Finally, thank you very much for your valuable feedback.Grand Prince Hotel Hiroshima

10/10 Excellent

cathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for ocean view. Nice jogging path, great room
Stayed 1 night in Apr 2024
Response from グランドプリンスホテル広島 CS推進担当 on 16 Apr 2024
Thank you very much for choosing Grand Prince Hotel Hiroshima.We would also like to thank you again for your feedback on that occasion.We are pleased to hear that you were satisfied with your stay at our hotel.As you mentioned, our hotel is surrounded by the ocean view of the Seto Inland Sea, and you can experience an extraordinary resort that you cannot enjoy in the city center.There is also a promenade behind the hotel where you can stroll along the coast and enjoy an elegant stroll or jog while listening to the sea noise. We are happy to hear that our guests were able to enjoy the unique natural beauty of Hiroshima.We hope you will visit Hiroshima again and use our hotel as a base for sightseeing.Thank you very much for your stay at our hotel and for your valuable feedback.We look forward to welcoming you again.Grand Prince Hotel Hiroshima

4/10 Poor

Arthur

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel is pricey for what it offers. While the views are stunning, the rooms feel outdated, reminiscent of the 80s. It's quite isolated from the city, limiting dining choices, and meals at the on-site restaurants can be costly. On the upside, it's conveniently close to Miyajima Island, although reaching the island from Hiroshima port is just as feasible. Keep in mind, it's about a 40-minute bus journey from Hiroshima Station.
Stayed 2 nights in Apr 2024
Response from グランドプリンスホテル広島 CS推進担当 on 16 Apr 2024
Thank you for choosing Grand Prince Hotel Hiroshima.We would also like to once again thank you for your valuable feedback.We are very happy to hear that you enjoyed the view from our hotel.As you mentioned, this hotel celebrated its 30th anniversary in this year, and although it is not a new building, we offer a variety of room types, including the "Setouchi Resort Floor," which was renovated last year. Please consider this.Additionally, although our hotel is not located in the city center, it offers a view of the Seto Inland Sea, which is a characteristic of Hiroshima. However, as you pointed out, we apologize for the inconvenience caused when you requested to eat outside the hotel.We will take your opinions into consideration and strive to improve our services so that you can use our services more comfortably.We look forward to your continued patronage.Thank you very much for your stay at our hotel.We look forward to welcoming you again.Grand Prince Hotel Hiroshima

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has wonderful staff, is very clean and has a variety of options for meals. It's got a great Onsen, and the views of the bay and harbour are magnificent. We loved staying there, and would go there again. It's a bit far from town, but there is a daytime shuttle to the train stations, so not bad. The fast boat to Miyajima Island is really great, too and saves so much time.
Stayed 2 nights in Apr 2024
Response from グランドプリンスホテル広島 CS推進担当 on 13 Apr 2024
Thank you very much for choosing Grand Prince Hotel Hiroshima.Thank you very much for choosing our hotel among many other hotels.We are very pleased to hear that you gave us such a high evaluation of your stay at our hotel and the service of our staff.We are glad to hear that you enjoyed our hot springs and meals during your stay.The hot spring water of our hotel is a chloride spring that contains a lot of sodium, so it warms your body very well.As for your comments about our location, our hotel faces the Seto Inland Sea, where you can enjoy a beautiful view and take advantage of the high-speed boat service to Miyajima, which is very convenient for sightseeing.We will continue to make every effort to be the hotel of choice for many people, and we hope that you will choose us as your hotel of choice when you come to Hiroshima.We look forward to welcoming you to our hotel.Grand Prince Hotel Hiroshima

6/10 Okay

SUPRATIM, POINT COOK

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with very friendly staff. Shuttle bus was a very nice perk. Breakfast was delicious! Rooms were spacious with a gorgeous view. We definitely enjoyed our stay!
Stayed 2 nights in Apr 2024
Response from グランドプリンスホテル広島 CS推進担当 on 5 Apr 2024
Thank you very much for choosing Grand Prince Hotel Hiroshima.We are very happy to hear that you had a pleasant stay and enjoyed the beautiful and spectacular view that we offer.We are glad to hear that our breakfast did not disappoint you.Our hotel offers a wide variety of meals with a focus on locally produced menus using ingredients from Hiroshima Prefecture, and we hope you enjoy the panoramic view from our restaurant as you enjoy your meal.We are also pleased to receive your compliments on our staff's service.We will continue to strive to provide you with even better service in the future, and we look forward to your continued patronage.We sincerely look forward to your next visit.Grand Prince Hotel Hiroshima

8/10 Good

mel

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel per se was excellent. Food service was limited and chaotic. Except for the tiny one in the lobby, the nearest convenience store is a fifteen minute walk, and the nearest shopping area twice that far.
Stayed 5 nights in Mar 2024
Response from グランドプリンスホテル広島 CS推進担当 on 5 Apr 2024
Thank you very much for choosing Grand Prince Hotel Hiroshima.We would also like to thank you again for taking time out of your busy schedule to write a review.We are very pleased to hear your compliments about our hotel.However, we are very sorry for the inconvenience you experienced in terms of the dining experience.Based on your comments, we would like to create a comfortable environment for all of our guests.Thank you very much for your valuable feedback.We look forward to welcoming you again.Grand Prince Hotel Hiroshima

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Prince Hiroshima is perfect if you want to visit both Hiroshima and Miyajama Island, as the ferry service departs from the hotel. It offers four restaurants with stunning views of the city and the staff are amazing! Highly recommend if you plan on visiting and want to feel a little removed from the main city, as it is nestled into Ujina Park which makes it feel like a resort.
Stayed 2 nights in Mar 2024
Response from グランドプリンスホテル広島 CS推進担当 on 1 Apr 2024
Thank you very much for choosing Grand Prince Hotel Hiroshima.We are delighted that you have chosen our hotel among many others.We are delighted to hear that you enjoyed sightseeing in Hiroshima during your stay with us.As you mentioned in your compliments, although our hotel is not located in the city center, it faces the Seto Inland Sea and is adjacent to the Moto-Ujina National Park, so you can enjoy beautiful scenery that you cannot see in a hotel in the city center.We hope you will consider our hotel again when you come to Hiroshima to enjoy the spectacular view of the sea and sky.We will continue to strive to provide better service to our guests, and we look forward to your continued patronage.We sincerely look forward to your next visit.Grand Prince Hotel Hiroshima

10/10 Excellent

Dishari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Scenic view
Stayed 2 nights in Mar 2024
Response from グランドプリンスホテル広島 CS推進担当 on 25 Mar 2024
Thank you very much for choosing our hotel.We would also like to thank you again for your feedback.We are pleased to hear that you highly appreciate the location of our hotel and the beautiful view that can be seen from the hotel.Although our hotel is not located in the center of the city, it faces the Seto Inland Sea and Motoyufina National Park, where you can experience the beautiful beauty of the islands of the Seto Inland Sea and the natural beauty of Motoyufina and the surrounding area.In particular, the breakfast room in the restaurant offers a panoramic view of Hiroshima.The entire staff will strive to provide you with even greater hospitality the next time you stay with us.We look forward to welcoming you again.Grand Prince Hotel Hiroshima

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a great view.
Stayed 1 night in Mar 2024
Response from グランドプリンスホテル広島 CS推進担当 on 20 Mar 2024
Thank you very much for choosing Grand Prince Hotel Hiroshima.We would also like to thank you again for your feedback on that occasion.We are very pleased that you enjoyed the beautiful view of the Seto Inland Sea from our hotel and that we received such a complimentary comment from you.Facing the Seto Inland Sea National Park and adjacent to the Moto Ujina Park, our hotel is located in a location where you can experience the beauty of the sea and the spectacular view of nature close at hand.The weather is getting nicer with the arrival of spring, and we have resumed our chairing service, which was very popular last year.Please take advantage of this service the next time you visit us.All of our staff will continue to make every effort to satisfy our guests.We look forward to welcoming you again.

10/10 Excellent

Norma

Stayed 2 nights in Mar 2024

10/10 Excellent

Shauna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely comfortable and spacious room. Had the best sleep in years. Beautiful view from the room and very convenient location to ferry for sightseeing nearby islands. Highly recommend the hotel and would have stayed longer.
Stayed 2 nights in Feb 2024
Response from グランドプリンスホテル広島 CS推進担当 on 4 Mar 2024
Thank you very much for choosing the Grand Prince Hotel Hiroshima.Thank you also for choosing our hotel from among many other hotels.All of our staff are delighted to read your valuable comments.We are pleased to hear that you had a great night's sleep during your stay.As for the view from your room, you can experience the beauty of the Seto Inland Sea with its many islands, and the Seto Inland Sea National Park with its vivid greenery, which is an attractive natural location. We are happy to hear that our guests are also satisfied with the convenience of access to Miyajima, home to the World Heritage Site of Itsukushima Shrine.We will continue to aim to be the hotel of choice for many guests in the future.Thank you very much for your kind attention.We look forward to welcoming you to our hotel.Grand Prince Hotel Hiroshima

4/10 Poor

Natacha

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Lack of service, unfriendliness (front desk staff member), poor English, miscommunication in regards of transportation. Obsolete room, bad bed configuration and water temperature inconsistency in the shower.
Stayed 2 nights in Nov 2023
Response from グランドプリンスホテル広島 CS推進担当 on 27 Dec 2023
Thank you very much for choosing Grand Prince Hotel Hiroshima.We would also like to thank you again for your feedback on that occasion.We are very sorry to hear that your stay at our hotel was not to your satisfaction, despite your high expectations.We will continue to improve our staff's language skills and communication skills through training.Our hotel is celebrating its 29th anniversary and is not a new building. We understand that it is difficult to make immediate improvements to the facilities, as they will need to be renovated, but we will reflect your comments when the hotel is renovated.We will also make every effort to maintain our facilities for the comfort of our guests, and we hope that we will have the opportunity to make up for this.We look forward to welcoming you back to our hotel.Grand Prince Hotel Hiroshima

10/10 Excellent

Sungjae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay with naural environment
Comfortable stay with relaxed time. Unless accessibility is a big deal, perfect place to stay a few days. Nice trail around the island.
Stayed 3 nights in Dec 2023

4/10 Poor

Kerry

Stayed 2 nights in Nov 2023

10/10 Excellent

Gillian, Wandi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has wonderful views. I was worried about the transport as the hotel is half an hour out of Hiroshima but there are regular free bus shuttles as well local buses that come to the hotel and water taxis to the jetty. We had a fabulous time staying at the hotel.
Stayed 3 nights in Nov 2023
Response from グランドプリンスホテル広島 CS推進担当 on 30 Nov 2023
Thank you very much for choosing our hotel.We would also like to thank you again for your feedback on that occasion.We are very happy to hear that you had a wonderful time during your stay at our hotel and that you enjoyed the beautiful and spectacular view that cannot be seen from our hotel.As you mentioned, our hotel is not located in the center of the city, but it is an ideal location for sightseeing, with a free shuttle bus service from Hiroshima Station, as well as city buses and a high-speed boat service to Miyajima.Our staff will continue to make every effort to satisfy our guests, and we look forward to your continued patronage.We look forward to welcoming you again.Grand Prince Hotel Hiroshima

10/10 Excellent

Jonathan

Stayed 2 nights in Nov 2023

8/10 Good

toshiko

Stayed 3 nights in Oct 2023

6/10 Okay

Megumi, Torrance

Travelled with partner
Liked: Staff & service, property conditions & facilities
Beautiful place, but inconvenient locations
Stayed 2 nights in Nov 2023
Response from グランドプリンスホテル広島 CS推進担当 on 4 Nov 2023
Thank you very much for your recent stay at Grand Prince Hotel Hiroshima.As you mentioned, our hotel is not located in the center of the city, but it faces the Seto Inland Sea and offers a beautiful view that cannot be enjoyed in the city center.Although it may take some time to get to the hotel due to its location, we are sure that you will have no inconvenience in accessing the hotel as there are frequent free shuttle buses and city bus services from Hiroshima Station.We will continue to make every effort to ensure that our guests have a pleasant stay at our hotel.Thank you very much for your valuable feedback.We sincerely look forward to welcoming you again.Grand Prince Hotel Hiroshima

6/10 Okay

Malisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Didn't get the room/service as advertised by Expedia. Staff are efficient, but unfriendly and unhelpful. Room average. Nothing special.
Stayed 2 nights in Oct 2023
Response from グランドプリンスホテル広島 CS推進担当 on 2 Nov 2023
Thank you very much for your recent stay at Grand Prince Hotel Hiroshima.We are very sorry that you were not satisfied with the room we provided you and the service of our staff, despite the high expectations you had for your stay at our hotel.We will take your comments seriously, strengthen staff training in all areas of the hotel, and strive to make improvements as soon as possible.Thank you very much for your valuable feedback.We hope that you will have the opportunity to stay at our hotel again and experience our original service and stay.We look forward to welcoming you again.Grand Prince Hotel Hiroshima

10/10 Excellent

Tomoko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of Seto inland sea. Helpful staff. Clean. Excellent breakfast.
Stayed 2 nights in Oct 2023
Response from グランドプリンスホテル広島 CS推進担当 on 31 Oct 2023
Thank you very much for choosing Grand Prince Hotel Hiroshima.Thank you very much for choosing our hotel among many other hotels.We are glad to hear that you enjoyed the beautiful view from our hotel during your stay.We are also pleased to hear that you highly appreciated our staff and breakfast.All of us will do our best to provide you with even better hospitality the next time you visit our hotel.We look forward to welcoming you again.Grand Prince Hotel Hiroshima

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool place with great staff and ocean walkway. My only complaint was the restaurants were completely booked the nights I wanted to go. You can make reservations ahead, I just wasn't aware it would be that busy.
Stayed 3 nights in Oct 2023
Response from グランドプリンスホテル広島 CS推進担当 on 30 Oct 2023
Thank you very much for choosing our hotel from among many hotels.We are very pleased to have received your unqualified compliments on our staff's service and location.However, we apologize for the inconvenience caused by the difficulty in making dining reservations.We take your comments very seriously and will consider measures to improve our dining reservation system and expand the number of restaurant outlets.We will continue to strive to be the hotel of choice for many guests, and we look forward to your continued patronage.We look forward to welcoming you to our hotel.Grand Prince Hotel Hiroshima

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Oct 2023
Response from グランドプリンスホテル広島 CS推進担当 on 23 Oct 2023
Thank you very much for staying at the Grand Prince Hotel Hiroshima.Thank you very much for choosing our hotel among many other hotels.We will continue to strive to be the hotel of choice for many guests in the future.We look forward to welcoming you to our hotel.Grand Prince Hotel Hiroshima

10/10 Excellent

Stephanie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Prince Hiroshima was the best hotel we have ever stayed in. Every aspect of our stay was incredible! Each member of their staff we encountered made sure we felt welcomed and well cared for. The hotel was beautiful and the view spectacular. Their shuttle service, on-site bus stop, and accessibility to the boat to Miyajima made it very convenient for us to get around.
Stayed 1 night in Oct 2023
Response from グランドプリンスホテル広島 CS推進担当 on 20 Oct 2023
Thank you very much for choosing Grand Prince Hotel Hiroshima.Thank you very much for choosing our hotel among many other hotels.We are very pleased to receive your unqualified compliments about your stay.We are glad to hear that our staff and the view from the hotel did not meet your expectations.Facing the Seto Inland Sea, our hotel is located in a beautiful natural setting centering on the adjacent Moto-Ujina Park, offering a view that cannot be experienced in a hotel in the city.Furthermore, the high-speed boat to Miyajima can be boarded from the pier in front of the hotel, making it ideal for sightseeing.We will continue to make every effort to provide excitement and satisfaction to our many guests.We look forward to serving you again.Grand Prince Hotel Hiroshima

10/10 Excellent

Frances

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the facilities and amenities. The room with ocean view is spacious and beautiful, very comfortable. Customer service was great.
Stayed 1 night in Oct 2023
Response from グランドプリンスホテル広島 CS推進担当 on 16 Oct 2023
Thank you very much for choosing Grand Prince Hotel Hiroshima.Thank you very much for choosing our hotel among many other hotels.We are very happy to hear that you enjoyed the view from your room and that you had a pleasant stay.All of our employees are pleased to hear that you enjoyed the view from your room and that you had a pleasant stay with us.We will continue to strive to be the hotel of choice for many guests in the future.We look forward to welcoming you to our hotel.Grand Prince Hotel Hiroshima

4/10 Poor

Sean

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

garret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
on the water view
Stayed 2 nights in Oct 2023
Response from グランドプリンスホテル広島 CS推進担当 on 9 Oct 2023
Thank you very much for staying at the Grand Prince Hotel Hiroshima.Facing Setonaikai National Park and adjacent to Moto-Ujina Park, the hotel offers a beautiful view and a natural location that cannot be seen in the city of Hiroshima.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.Grand Prince Hotel Hiroshima

10/10 Excellent

Emi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great that they have a pier and very easy to visit Miyajima by ferry.
Stayed 2 nights in Sep 2023

6/10 Okay

Hiroko

Travelled with family
Room was good and all staff members were very helpful. My room's Safe Box number 3 did not work and I had to choose different 4 digits to lock. Most of buffet dinner food was like fusion and was not traditional taste of Japanese food. I was kind of disappointed.
Stayed 1 night in Sep 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Value for money
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful environment right at the ocean. Easy access to downtown Hiroshima. Everything went well for us.
Stayed 2 nights in Aug 2023

10/10 Excellent

Brent

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place! Great value and location.
Stayed 1 night in Aug 2023

10/10 Excellent

jason

Travelled with family
Liked: Amenities
Great stay at grand prince - we were upgraded ( eventually ) to the big club rooms on 19th floor - amazing views and a recently refurbished rooms. Caution not all of the rooms have been. A little out of town but £15 in a cab to peace park . Went out to local restaurants -( Gutsuri An best on our trip ) Staff were great and handy for boat to Miwajima- just one major downside was the swimming pool area which not up to par for a hotel if it’s type - could make much more of it. As a base to explore the area it was a great choice .
Stayed 3 nights in Aug 2023

8/10 Good

Andrew

Stayed 2 nights in Aug 2023

10/10 Excellent

Johnson

Stayed 1 night in Aug 2023

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Dominique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Party of three adults, stayed for 2 nights in June. Magnificent waterfront Hotel offers complimentary shuttle to Japan Rail station (note limited hours) and is also accessible by local bus service (also limited hours). The local streetcars offer service to the nearby port located about 10-minutes away by foot. Allow 30 to 40-minutes to access Hiroshima city center. The port also offers some restaurants. We enjoyed an afternoon break by the seaside.
Stayed 2 nights in Jun 2023

10/10 Excellent

Jason, Kingston upon Thames

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice view of the sea from the window, very clean and spacious
Stayed 1 night in Jul 2023

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Tan

Stayed 2 nights in Jun 2023

10/10 Excellent

Sandra, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel located a bit far from the city center. There is a free shuttle to and from Hiroshima station that comes about every hour. Other than that, there is a city bus that we didn’t know we didn’t know about. (We instead took the train and had to walk about 20 minutes from the closest stop.) We has a beautiful view from our quad room (two single beds and two sofa beds) and the room was quite spacious. The staff was friendly and responsive and the breakfast buffet was wonderful, with a beautiful view from the top floor of the hotel. We highly recommend this hotel!
Stayed 2 nights in Jun 2023

10/10 Excellent

Walter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
High end hotel at very reasonable prices.
Stayed 3 nights in Jun 2023

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service
It is a great hotel with a wonderful view of the inland sea. The breakfast buffet was good but not amazing and it is far from the station. I would certainly recommend it.
Stayed 1 night in May 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful property.. day trips available, ferry boat island tours, shuttle service.. good value to price offered..
Stayed 1 night in Apr 2023

10/10 Excellent

Shakil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very beautiful outside. Free shuttle from station to hotel was convenient, staff was welcoming, overall good place to stay.
Stayed 2 nights in Apr 2023

6/10 Okay

Rochelle

Travelled with partner
Liked: Cleanliness, staff & service
Disappointed in this hotel when comparing it to other hotels we have stayed at in Japan for similar pricing. Room size was good, we paid extra for the view which doesn’t seem like it was necessary as most rooms would have sea view. Breakfast was a disappointment, there was options for a western or Japanese breakfast on different floors, we went to the western breakfast for two days and it was mainly Japanese breakfast. We were told we had a free welcome drink on the first day but when we went to redeem this we were told we couldn’t and we’re directed to another bar on the property.. which was closed! The best thing about this hotel was the shuttle bus, it made it very easy to travel back and forth from the train station. Without this bus I would of regretted staying at this hotel.
Stayed 2 nights in Apr 2023

4/10 Poor

Chelsea

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Inconvenient location, dirty room, awful beds.
Stayed 2 nights in Apr 2023