Hotels in Highlands, White Plains

"Our flight came in late, we tried to check in at 3am, but was told there was a "system shutdown" from 3-4am. So 8 of us waited in the lobby for an hour (the lobby was very nice). At 4 am we were told the hotel was oversold and 2 rooms with 2 beds each were not available. We were subbed out with a king size bed for 4 people. We had 2 people that had to sleep on the floor. The staff was very nice, they felt sorry for us and gave us linens. They gave us the email of the manager, Paul Williamson. I've emailed him 3 times and haven't heard back from him regarding a refund. "

"Overall great "

"They offer a discounted price at a nearby parking lot. However, be careful parking directly in front of the hotel to drop off any luggage. We asked the hotel staff at front desk if it was okay to park there for 2 minutes to check in and retrieve the discounted parking and they said it was alright, but we received a $115 parking fine within that time frame it took us to check in. "

"Room, lobby and parking lot were clean. Staff were nice and helpful. Breakfast was not included in the stay so I did not partake. Parking lot was easy to navigate. "

"All was good and all was clean."

"The bed was a little hard and parking is a mission "

"I’d say the "

"No head"

"The hotel is good and affordable for the price. "