Heybridge hotels from RM212

"Check in was with an ipad and wanted me to pay again. i had to go in and get help. the first room was ok. beds and pillows comfy. but got up to get ready for my brothers funeral to find no hot water for a shower and breakfast was a microwaved sandwich - which we refused. we went elsewhere for breakfast at a local cafe. we went back to the hotel to move rooms - still no hot water. We were told by a young lady that she could do nothing about the hot water. i washed my hair with cold water and went to the funeral. we got back to the second room and was told that the water was fixed. i did get a hot shower that night. i will not be going back to this hotel. "

"Great location Staff excellent all round good sized room and secure Food was a limited menu and our choice of beef burger was disappointing and certainly not grilled or low fat "

"Miss advertising the room.. given wrong room when booked in then given another room with balcony but couldn’t swing a cat in the room as it was so small. We booked this room as it was a 3 day stay for our wedding and honeymoon. In the end we got a bigger room like the picture but no balcony. We were told there are no rooms like the one in the picture. I am very disappointed "

"The room we had needs updating and cleaning properly Room 2 The windows had black mould and the shower has lots of black mould - could be easily cleaned away Be nice if the pool was open earlier at the weekend- we didn’t get to use it "

"Lovely seaview the staff were lovely. Very clean but It is a bit tired as all hotels show original photos. I dont believe they should be able to do that. I would go back again if going to the cliffs pavilion as its very close."

"Friendly helpful staff "

"Great breakfast but they charged me adult price for children. Location is great, so close to the pier. The room didn’t look like it was cleaned properly, especially the bathroom. "

"Hotel was nice, food lovely and staff were helpful. "

"The primary purpose of a hotel is to sleep away from home. Do not skimp on pillows and mattresses. Theirs were lumpy, old, worn, instituional. I would expect a higher standard in prison or Butlins. It's a relatively quick a cheap fix, please sort it out."