Hethersett Spa Hotels

"Splendid from start to finish! Friendly and attentive staff (each and every person we met across all areas had a very high standard of service) - super welcoming to dogs - tasty, quality food and drink (including a great quality, extensive breakfast offer) - bar with a nice vibe - beautiful grounds - excellent facilities. Room was clean and had good amenities. Excellent parking (with charging points). We will return!"

"The property could do with some tlc especially the clubhouse The coffee table in our room was damaged and needs replacing The pool is nice and the steam room and sauna were also good except there were a lot of children when we went, nothing wrong with that but the steam room and sauna clearly says nobody under the age of 16. If you have signs up they should make sure under 16s do not use these it did spoil our experience as lots of children in and out of these facilities. Breakfast was very busy we had to wait a while for sausages and bacon to appear a little annoying as other food on our plate got cold while waiting, they knew it was going to busy so should have been more prepared but when we did eat it it was a good Staff excellent and friendly "

"The room was semi clean discarded sweets on floor, restaurant staff weren’t particularly friendly and I felt as though I was an inconvenience!"

"We had no breakfast during our stay, but the rooms where neat staffs are lovely "

"Good Spa, friendly staff and the quality of food was amazing!"

"Convenient location for the city centre. Extremely clean hotel, welcoming and friendly staff, excellent cooked breakfast in the beautiful breakfast room, with doors open to the spring garden. The building is old, the stairs to the room were a bit awkward, nevertheless, overall an excellent experience. "