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Aparthotel

Grand Mercure Allegra Hervey Bay

4.5 star property

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A terrace, a garden and a 24-hour gym are just a few of the amenities provided at Grand Mercure Allegra Hervey Bay. Active travellers can enjoy cycling at this aparthotel. For some rest and relaxation, visit the sauna or the steam room. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for One Bedroom Cypress View

Terrace/patio

One Bedroom Cypress View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • Garden view
  • 110 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Cypress View

2 bedrooms, minibar, laptop workspace, soundproofing

Two Bedroom Cypress View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • Garden view
  • 120 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Apartment, 2 Bedrooms (Courtyard Spa)

2 bedrooms, minibar, laptop workspace, soundproofing

Family Apartment, 2 Bedrooms (Courtyard Spa)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 170 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Apartment, 2 Bedrooms, Ocean View

2 bedrooms, minibar, laptop workspace, soundproofing

Family Apartment, 2 Bedrooms, Ocean View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • Ocean view
  • 200 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 1 Bedrooms (Courtyard Spa)

2 bedrooms, minibar, laptop workspace, soundproofing

Apartment, 1 Bedrooms (Courtyard Spa)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 160 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms Swim-up

2 bedrooms, minibar, laptop workspace, soundproofing

Apartment, 2 Bedrooms Swim-up

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 150 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for One Bedroom Apartment

2 bedrooms, minibar, laptop workspace, soundproofing

One Bedroom Apartment

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • Garden view
  • 110 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 bedroom Rooftop Spa Apartment

2 bedrooms, minibar, laptop workspace, soundproofing

2 bedroom Rooftop Spa Apartment

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • City view
  • 140 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for 2 Bedroom Queen / Double Apartment

2 bedrooms, minibar, laptop workspace, soundproofing

2 Bedroom Queen / Double Apartment

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • Garden view
  • 122 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for 2 Bedroom Pool View Apartment

2 bedrooms, minibar, laptop workspace, soundproofing

2 Bedroom Pool View Apartment

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • 122 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for 3 Bedroom apartment

2 bedrooms, minibar, laptop workspace, soundproofing

3 Bedroom apartment

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • Garden view
  • 130 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 3 Single Beds

View all photos for 1 Bedroom Apartment

2 bedrooms, minibar, laptop workspace, soundproofing

1 Bedroom Apartment

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • Garden view
  • 110 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom Apartment

Full-sized fridge, microwave, oven, stovetop

2 Bedroom Apartment

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • Garden view
  • 122 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Rooftop Ocean View Executive Apartment

2 bedrooms, minibar, laptop workspace, soundproofing

Rooftop Ocean View Executive Apartment

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
Flat-screen TV
  • Ocean view
  • 122 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

2 Bedroom K/Q Oceanview Executive

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Ocean view
  • 122 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
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About the area

Located in Torquay, a neighbourhood in Hervey Bay, Grand Mercure Allegra Hervey Bay is near the airport and on the waterfront. Hervey Bay Historical Village Museum and Fraser Coast Discovery Sphere are cultural highlights, and some of the area's attractions include Reefworld Aquarium and WetSide Water Education Park. Kayaking, snorkelling and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Visit our Hervey Bay travel guide
View more Aparthotels in Hervey Bay
Map
468 The Esplanade, Reception: 70 Cypress St, Torquay, QLD, 4655

What's nearby

  • Urangan featuring a beach and general coastal views
    Esplanade
    1 min walk - 0.1 km
  • Hervey Bay Botanic Garden which includes a pond and a park
    Hervey Bay Botanic Garden
    6 min drive - 3.1 km
  • Urangan showing general coastal views
    Urangan Pier
    6 min drive - 2.7 km
  • Shelly Beach
    2 min walk - 0.2 km
  • Urangan Central Shopping Centre
    5 min drive - 2.3 km

Getting around

  • Hervey Bay, QLD (HVB)
    8 min drive

Restaurants

  • McDonald's
    4 min drive
  • Seaside Cafe & Restaurant
    3 min walk
  • Santini Italian Restaurant
    1 min walk
  • Kondari Pub
    3 min drive
  • Spotted Goat
    5 min walk

About this property

Grand Mercure Allegra Hervey Bay

Guests of this beach aparthotel will appreciate convenient on-site amenities such as a 24-hour fitness centre and a steam room. Each apartment has 2 bedrooms and offers free WiFi and a minibar. Guests will find a kitchen with a fridge, an oven, a stovetop and a microwave. Housekeeping is available once per stay.
Grand Mercure Allegra Hervey Bay offers 24 accommodations with washers/dryers and minibars. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

This Hervey Bay aparthotel provides complimentary wireless Internet access. 40-inch flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided once per stay.

Recreational amenities at the aparthotel include an outdoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

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Property amenities

Beach

  • White sand beach (direct access)

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Free cot

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Dining table
  • Minibar

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 40-inch flat-screen TV with cable channels

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Washer/dryer

Work spaces

  • 215 square feet of conference space
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Housekeeping available once per stay
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Location highlights

  • Near the airport
  • Near the boardwalk/promenade
  • Near the sea
  • On the bay
  • On the waterfront

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle rentals nearby
  • Boat tours nearby
  • Ecotours nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Water skiing nearby
  • Whale watching nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 24 units
  • Banquet hall
  • Bicycle rentals
  • Built in 2007
  • Electric car charging station
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
The front desk is open Monday - Saturday (8:30 AM - 5:30 PM) and Sunday - Sunday (8:30 AM - 12:30 PM)
The check-in location differs from the property location; go to: [70 Cypress St]
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must email a copy of their government-issued identification or passport to the property in advance of arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 1.4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Grand Mercure Allegra
Grand Mercure Allegra Hotel
Grand Mercure Allegra Hotel Torquay
Grand Mercure Allegra Torquay
Allegra Hervey Bay Apartment
Allegra Hervey Bay
Mercure Allegra Hervey Torquay
Grand Mercure Allegra Hervey Bay Torquay
Grand Mercure Allegra Hervey Bay Aparthotel
Grand Mercure Allegra Hervey Bay Aparthotel Torquay

Frequently asked questions

Does Grand Mercure Allegra Hervey Bay have a pool?

Yes, this property has an outdoor pool.

Is Grand Mercure Allegra Hervey Bay pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Mercure Allegra Hervey Bay?

Self-parking is free at this property.

What time is check-in at Grand Mercure Allegra Hervey Bay?

Check-in start time: 2:00 PM; check-in end time: 5:30 PM. Late check-in is available during limited hours.

What time is check-out at Grand Mercure Allegra Hervey Bay?

Checkout is at 10 AM.

Where is Grand Mercure Allegra Hervey Bay located?

Offering direct access to the beach, this Torquay aparthotel is within 1 mi (2 km) of Shelly Beach and Esplanade. Hervey Bay Botanic Garden and Urangan Central Shopping Centre are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Mercure Allegra Hervey Bay Reviews

9.4

Exceptional

9.2

Cleanliness

9.0

Location

8.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 421 out of 601 reviews
Rating 8 - Good. 141 out of 601 reviews
Rating 6 - Okay. 30 out of 601 reviews
Rating 4 - Poor. 9 out of 601 reviews
Rating 2 - Terrible. 0 out of 601 reviews

Reviews

10/10 Excellent

Chad

Liked: Cleanliness, room comfort, communication
Great hotel apartment with lots of amenities. Family friendly would definitely come again
Stayed 5 nights in Oct 2025

10/10 Excellent

Cyrus

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved our stay at the Allegra. So close to the beach, walking distance to some awesome cafes and the room was perfect.
Stayed 3 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, room comfort, communication
clean spacious room. excellent pool
Stayed 2 nights in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Easy access and parking, spacious and clean room. Friendly staff at reception.
Stayed 2 nights in Jun 2025

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities, communication
What an amazing spot, beautiful views, and an amzing space.
Stayed 2 nights in Apr 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, room comfort, communication

Great Family Getaway

Fantastic getaway for the family. Apartment was clean, spacious and comfortable. Pool was heated fun for the whole family.
Stayed 3 nights in Apr 2025

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Awesome stay. Great reception staff and rooms were awesome for their age. Great quiet location with great Italian restaurant attached. Pool was heated and great for kids. Highly recommend.
Stayed 4 nights in May 2025

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities, communication
the room was excellent and the whole facilities were great.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kristian

Liked: Cleanliness, amenities, property conditions & facilities
Our apartment was wonderful , very roomy and the courtyard spa was excellent . Everybody was so friendly and the added bonus of a great restaurant right at the front . Apartment was clean and well equipped . We will definitely be staying here next time we visit Hervey Bay
Stayed 5 nights in May 2025

10/10 Excellent

Jayne

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful pool! Great Italian restaurant right next door.
Stayed 2 nights in Jan 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, room comfort, communication

Quiet and relaxing stay

Had a great stay. The accommodation and facilities are great. The location is also great right ln the beach with great cafes and restaurants next door
Stayed 3 nights in Apr 2024

10/10 Excellent

Christine

Liked: Cleanliness, amenities, communication
Pool is amazing. Apartments spacious with all amenities. Across the road to beach. Restaurant on site . Great food. Management excellent .
Stayed 3 nights in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities, communication
Very spacious, beautifully kept property. Great location and pool was heated in winter. Very friendly reception staff. Great stay, would visit again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Eva

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely spacious self contained unit - clean , comfy bed - great location. Loved the heated outdoor pool.
Stayed 7 nights in Aug 2024

10/10 Excellent

Vivian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Heated Pool Fantastic staff very welcoming made check in and check out easy
Stayed 2 nights in Nov 2023

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Was very spacious and well decorated. En suite first class. Staff great.
Stayed 3 nights in Feb 2025

8/10 Good

Bruce Ward

Liked: Amenities, property conditions & facilities, communication
Nice, quiet and spacious apartment close to the beach. The pool was just the right temperature and we felt very safe.
Stayed 8 nights in Mar 2024

10/10 Excellent

Andre

Liked: Cleanliness, property conditions & facilities
Spacious, clean, modern friendly staff, there is nothing not to like
Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, room comfort, communication
Heated pool is great. Upkeep on the property is also really good.
Stayed 6 nights in Sep 2024

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location! Quiet and spacious. Definitely recommend
Stayed 4 nights in Apr 2024

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very spacious clean and modern property.
Stayed 3 nights in Nov 2023

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment is very comfortable clean and modern.
Stayed 3 nights in Jan 2024

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great family stay in the 2 bedroom swim up apartment. I highly recommend the swim up apartment for kids if you plan to swim everyday, pool was heated so we were able to swim in July. BYO pool towels or they can be hired from reception. Toiletries are fairly basic (combination shampoo/conditioner and bar soap) so if you're particular BYO, face washers are also not supplied. Italian restaurant next door was excellent and also does coffee early Thursday - Sunday. Foodworks a short walk up the road for supplies.
Stayed 4 nights in Jul 2025

10/10 Excellent

Maria

Liked: Amenities
Great stay right across from the peaceful Hervey Bay. The pool is beautiful and heated to the perfect temperature. Apartment was clean with plenty of space. Staff was very friendly.
Stayed 5 nights in Mar 2024

10/10 Excellent

Gemma

Liked: Cleanliness, property conditions & facilities, communication
The staff were lovely. The property was very child friendly. The facilities were great. We had a spa room which we loved. The 2 bed is spacious. We will be returning for a longer stay!
Stayed 2 nights in Sep 2024